AMG Nursing & Care Services - Wolverhampton

Unit 8 Element Court, Mercury, Hilton Cross Business Park, Wolverhampton WV10 7QZ
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8.8 3 Reviews
  • AMG Nursing & Care Services - Wolverhampton, Wolverhampton
AMG Nursing & Care Services - Wolverhampton offer domiciliary care for people who wish to remain independent in the comfort of their own home.

Highly trained care and nursing staff undertake a five-day induction course and continue with ongoing training to meet the needs of individual clients.

Services include minimal support, personal care such as washing and dressing, or more complex nursing-led support.

Staff understand living with a long-term condition and suffering from a lack of independence can be extremely challenging.

Professional, nursing-led care workers can provide support for people with a range of complex conditions including diabetes and help for people with head or spinal cord injuries.

Staff are available for days or nights, short or long shifts, with a 24-hour on-call service.

Care Provided by AMG Nursing & Care Services - Wolverhampton

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Gemma Radford (Branch Manager)

Funding & Fees Guide for AMG Nursing & Care Services - Wolverhampton

  • Prices
  • Our healthcare services start at just £21.88. For more information about our pricing plans and services, please contact your local branch by phone or email. We'll be happy to assist you and provide you with all the details you need.


  • Thank you for your interest in our services. We understand that you may be wondering about our fees, and we would like to provide you with some guidance in this regard.


    Please note that we do not have a standard fee for our services, as each client's needs and requirements are unique. The fee we charge will depend on several factors, such as the type of service you require, the complexity of your situation, and the amount of time and resources that will be necessary to address your needs.


    If you require more information about our fees, we encourage you to contact our branch directly by phone. Our team will be happy to discuss your situation with you and provide you with an assessment of the fees that will apply to your case.


    Alternatively, you may also download our brochure, which provides some general information about our services and fees. However, please note that the information in the brochure is intended as a guide only, and the actual fees charged may vary depending on your specific circumstances.


    We strive to provide our clients with transparent and fair pricing, and we are committed to ensuring that our fees are reasonable and competitive. We understand that the cost of our services is an important consideration for many of our clients, and we will do our best to work with you to find a fee structure that meets your needs and budget.


    Thank you for considering our services, and we look forward to hearing from you soon.


AMG Nursing & Care Services - Wolverhampton Reviews (3)

8.8

AMG Nursing & Care Services - Wolverhampton has a Review Score of 8.8 (8.765) out of 10, based on 3 reviews in the last 2 years. Over all time AMG Nursing & Care Services - Wolverhampton has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

Everything is pretty good with the team, communication is good, really enjoy AMG. There's a laughing joke with the carrot. We also have a professional relationship.
The only thing I would say in regards to improvement as the carers need to be more open and have a bit more common sense, or AMG tends
to figure out all carers that are pretty good with me.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Wolverhampton

Thank you for your review. We truly appreciate your input and will use it to continue improving our services. Your thoughts are important to us, and we're grateful for your trust in AMG.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We've used AMG since 2015 for our little boy! 10 years later we're still with AMG, have had the same main carer for 10 years and our second carer for 4 years - consistency and continuity for our child is so important and that's happened with AMG and the right carers being placed with us, they're now
like family! Nothing's too much for the office to sort out when I contact them last minute and the staff are always on hand to answer any queries or change care hours! We struck lucky in 2015 and ten years on we still have the same care and carers which is testament to AMG.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Wolverhampton

Thank you for your wonderful review. We're honoured to have supported your family for 10 years and are delighted our dedicated team has made such a positive impact. Your trust means a lot, and we look forward to continuing this journey with you. Thank you for choosing AMG!


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Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I really don't know how I would cope without the company and carer that we have, in the last 12 months that we have had the new carer my wife has gone from not wanting to do much to being a lot more involved in everyday life. If we have a problem which very rarely happens it gets sorted straight away.
I can go out now and I don't have to worry about my wife because I know she is in safe hands with the carer.

Reply from Hugo Videira, Social Media and Communications Officer at AMG Nursing & Care Services - Wolverhampton

Thank you for your kind words. We're so pleased to hear how positively our care staff has impacted your wife's life and your peace of mind. It's our goal to provide reliable, caring support, and we're glad to know we've made a difference. Thank you for trusting AMG!


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Management

Treated with Dignity

Value for Money

Current Review Score: 8.8 (8.765)

Overview of Review Score

The Review Score of 8.8 (8.765) out of 10 for AMG Nursing & Care Services - Wolverhampton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.765 for AMG Nursing & Care Services - Wolverhampton is calculated as follows: ( (14 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 17 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AMG Nursing & Care Services - Wolverhampton is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Gemma

Gemma Radford

Job Title: Branch Manager

Joined: 2022

Gemma joined AMG in 2022. Since becoming a part of the team, her dedication and pursuit of excellence have made a significant impact. Her deep commitment to ensuring our service user’s satisfaction and her ability to motivate her team set her apart. Gemma is always ready to go the extra mile for our clients and candidates, and she would be more than happy to meet and help you, whether you are a client or a candidate.


Frequently Asked Questions about AMG Nursing & Care Services - Wolverhampton

What Type of Services does AMG Nursing & Care Services - Wolverhampton offer?

AMG Nursing & Care Services - Wolverhampton offers Home Care & Nursing Care.

How many Carers does AMG Nursing & Care Services - Wolverhampton employ?

AMG Nursing & Care Services - Wolverhampton employs 100 carers.