Autonomy Care - Melksham

53 High Street, Melksham SN12 6JY
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7.7 1 Review
  • Autonomy Care - Melksham, Melksham
Autonomy Care support people in their day-to-day lives, helping them to enjoy the comfort and familiarity of their own homes while ensuring that their care and wellbeing needs are met, 24 hours a day.

By providing the right care and assistance, following sound principles in which the rights of the individuals are paramount, it enables them to lead a safe and fulfilling life in a familiar environment.

The service provides care to a wide variety of people who have diverse needs. Autonomy Care are experts in helping people with physical or learning disabilities to maintain their lifestyle and independence. The team support older people by providing the care that they may need to continue to live in their own homes. Autonomy Care are proud to help and encourage the clients to explore new experiences and challenges, helping them to feel empowered and engaged with society.

Autonomy Care is based in Wiltshire and offers Home Care in:
Melksham, Devizes and the surrounding areas

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Care Provided by Autonomy Care - Melksham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Autonomy Care Ltd
  • Person in charge
  • Samantha O'Dwyer (Registered Manager)

Funding & Fees Guide for Autonomy Care - Melksham

  • Prices

  • Starting at £25.30

Autonomy Care - Melksham Reviews (1)

7.7

Autonomy Care - Melksham has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Autonomy Care - Melksham has 1 review.

Overall Experience

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Date Published

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Review from T E (Father of Client) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Autonomy supported our son for a number of years. He is an adult with a learning disability who lives independently with support.
Autonomy did an excellent professional job. In particular 2 of his support team were outstanding. We would highly recommend the company.

Reply from Jen Latham, Digital Marketing Lead at Autonomy Care - Melksham

Good afternoon, and thank you so much for this wonderful review. The team at Autonomy Care find it a pleasure and honour to take care of your son and we appreciate the kind feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for Autonomy Care - Melksham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Autonomy Care - Melksham is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Autonomy Care - Melksham is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Oct 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Samantha

Samantha O'Dwyer

Job Title: Registered Manager

Joined: 2021

Samantha has over 29 years of experience in residential care for the elderly. Her career started in 1994 as a Junior Care Assistant in a care home, and she progressed her role to Senior Care Assistant. Samantha worked up the career ladder to Assistant Manager before becoming Home Manager for 2 years.


She started at Autonomy Care in our Melksham domiciliary service in November 2021 as the Assistant Manager, and is now the Registered Manager of the service.


She has always been very passionate about care and making a difference in people’s lives.


Frequently Asked Questions about Autonomy Care - Melksham

What Type of Services does Autonomy Care - Melksham offer?

Autonomy Care - Melksham offers Home Care.

How many Carers does Autonomy Care - Melksham employ?

Autonomy Care - Melksham employs 42 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Autonomy Care - Melksham to verify any information. View our terms and conditions. Autonomy Care - Melksham has an Enhanced Service – more info.