Availl (Cambridge)

No. 9, Journey Campus, Castle Park, Cambridge CB3 0AX
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5 Reviews
  • Availl (Cambridge), Cambridge
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Care Provided by Availl (Cambridge)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Lindsay Luckins (Manager)
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Availl (Cambridge) Reviews (5)

Over all time Availl (Cambridge) has 5 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 0

Date Published

5
0
0
0
5

Review from Carol N (Client) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have managed without their help.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J F (Client) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been pleased with my experience of Avail (Cambridge) who I have used for just over a year. I have found the management easy to deal with and conscientious about visiting to make sure standards are maintained. The carers get my husband, who has Parkinson's disease, washed and dressed. They treat
him with respect and care. There are sometimes occasional problems with delayed carers because of Cambridge traffic and half-terms are difficult, but I am happy with the service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L T (Daughter of Client) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed very urgent 24-hour care for my mother who has Alzheimers. On contacting the Cambridge office, I was totally impressed by the professional and emotional support I received. They were a lifeline to me when I did not know where to turn. They provided the carers to cover all the time and days
required. I would thoroughly recommend their services.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Anne W (Daughter of Client) published on 29 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives outstanding care and service from Availl. The manager is extremely professional, well organised, compassionate and caring as are the others in the management team. They are always willing to discuss any aspect of care and are accessible at all times. I don't know how we would cope
without them. They go out of their way to help my mother and to help myself and my brother.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H S (Relative of Client) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Availl are an excellent provider of care. We have used the agency for day time relief care and they are reliable, providing carefully selected carers and they really try to use the same carer as much as possible, which is a great comfort. Any communication is kind, caring and professional.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Availl (Cambridge)

What Type of Services does Availl (Cambridge) offer?

Availl (Cambridge) offers Home Care.

How many Carers does Availl (Cambridge) employ?

Availl (Cambridge) employs 200 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Availl (Cambridge) to verify any information. View our terms and conditions. Availl (Cambridge) has a Basic Service – more info.