Barnfield Homecare (Stratford & Tamworth)

Elizabeth Court, Church Street, Stratford-upon-Avon CV37 6HX
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9.9 37 Reviews
  • Barnfield Homecare (Stratford & Tamworth), Stratford-upon-Avon
Barnfield HomeCare provides high-quality home care for people in Warwickshire.

Starting with a personal care assessment, the wide range of services Barnfield offers includes live-in care, companionship, dementia care, domestic services, elderly care, food preparation, palliative care, and more.

Each individual in their care receives a tailored care plan to match their needs and preferences and to ensure they can remain as independent as possible.

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Care Provided by Barnfield Homecare (Stratford & Tamworth)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Centric HomeCare
  • Person in charge
  • Sharon Puaar (Registered Manager)

Funding & Fees Guide for Barnfield Homecare (Stratford & Tamworth)

  • Prices

  • Please call us for more information.

Barnfield Homecare (Stratford & Tamworth) Reviews (37)

Total of 37, showing 1-20
9.9

Barnfield Homecare (Stratford & Tamworth) has a Review Score of 9.9 (9.919) out of 10, based on 23 reviews in the last 2 years. Over all time Barnfield Homecare (Stratford & Tamworth) has 37 reviews.

Overall Experience

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Date Published

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Review from A A (Daughter of Client) published on 7 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are incredibly grateful to the wonderful team at Barnfield Homecare and would have no hesitation in recommending them to other people looking for a care provider. All of the carers are kind, caring and compassionate and treat Mum with dignity and respect. The manager and the care coordinator in the
office are very responsive and have been able to accommodate our frequent changes and requests, sometimes with very short notice. We would not be able to keep Mum at home without the support of the amazing Barnfield team.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind and heartfelt feedback. You are a part of our extended family and our carers and the office team truly cared about Mum. We're grateful she was able to remain in the comfort of her own home for as long as possible, we will always do as much as we can to achieve this. You are a wonderful and supportive family, please accept our deepest condolences and warmest regards during this time. If there's anything you need, don't hesitate to reach out - we're always here for you. Thank you, once again.


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Review from Yvonne S (Daughter-in-law of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Barnfield Homecare took over my mother-in-law's care, we have had peace of mind. We are so grateful for the caring way all the ladies who visit Mom during the day have treated her. She is looking so much better. She is well fed and they ensure her clothes are clean and tidy. They also
leave the kitchen spotlessly clean and tidy. They have even been known to vacuum if they feel it necessary. A wonderful service which we all very much appreciate. Thank you.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review, Yvonne. Our carers really care about your mother-in-law and they will do all they can to go above and beyond for her. Your feedback is greatly appreciated and we will pass on your kind words to the team, thanks again.


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Review from J T (Daughter of Client) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare has looked after my parents for several years now. The team are excellent, caring, trustworthy and go the extra mile for my parents' personal care. I do not live near to my parents and it is reassuring to know they are getting the best care. It is like having my own family looking
after them. My parents are very much housebound and it is lovely to hear the cheer and laughter the team bring them every day. I would highly recommend Barnfield Homecare.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you very much for your excellent review, it is greatly appreciated. It is nice to hear that our carers promote our ethos and that Mum and Dad are being looked after as members of our own family so it is nice to hear that we are achieving this. The team always bring a little song and dance to them to lighten their day. Thank you.


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Review from Jude D (Daughter of Client) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barnfield Care have been helping my mother each morning and evening for over a month now. The staff have shown such kindness and care and are totally professional. They engage with my mum and have made a real effort to get to know her, and they are observant of any changes and they inform my dad if
he needs to mention something to the district nurses. I cannot recommend Barnfield highly enough.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for taking time to review Barnfield Homecare. We are grateful for the lovely review and we appreciate your feedback. It is a pleasure to support your Mum and Dad to allow them to be together at home. They are so great together. Thank you.


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Review from S W (Daughter-in-law of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Communication is excellent, from messages and phone calls from carers and management to comprehensive notes left for our review. Great attention to detail, especially checking medications and recommending samples when infections are suspected. All carers have been very attentive and go the extra mile
to make sure my mother-in-law is cared for and happy. Highly recommend.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for taking the time to review our service. We are pleased that you are happy with the service. Our values are - compassion, trust, transparency and communication and it's good to know that the carers can put these into practice in the care that they provide for your mother-in-law. Thank you.


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Review from Steve W (Son of Client) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just moved to Barnfield Homecare and are absolutely delighted with the quality of care, communication and overall management. All carers are genuine and hard-working and are happy to go the extra mile. We are kept up to date immediately if there is a problem and they all have a pro-active approach
to maintaining and improving the quality of life for my disabled mother.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely review. I am pleased that you are happy with the move to Barnfield Homecare. We have an excellent group of carers that are happy to go above and beyond to deliver person-centred care whilst promoting independence where possible to improve the quality of life for your mum. Thank you.


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Review from J W (Daughter of Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have been instrumental in providing long-term and end-of-life care to my mother, who’d had a rare, complex and entirely debilitating illness. During Covid, they managed to keep our support bubble safe and tight. They have also showed understanding of my mum’s needs and endeavoured
to provide experienced and suitable carers when she really needed them.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind words. It was a pleasure looking after your mother, working in partnership with all relevant individuals to understand her condition and how best to manage it.


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Review from D H (Client) published on 1 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Barnfield Homecare since 11th April 2023.
The client has had excellent care from all the staff.
They support my wife as well, it gives my wife a break.
All staff are very pleasant, and work hard.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review, we are pleased that you are happy with the carers and that they are able to support you and your wife with your care needs.
Thank you.


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Review from J B (Client) assisted by family/friend published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are delighted with the service we have received from Barnfield Homecare. The carers are helpful, kind and polite. Initially, there were a few problems with my catheter (and setting up the night bag) but these are all now sorted. We would be happy to recommend Barnfield to new clients.
For reasons
already explained, we are quite anxious to switch to a later evening time slot as soon as an opportunity allows.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review, we are happy that you are delighted with the service.


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Review from Shirley C (Client) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am completely happy with the excellent service supplied by Barnfield.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review. Your feedback is very important to everyone at Barnfield Homecare, for the members of the care management team and our carers.
Thank you.


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Review from Sheila W (Client) assisted by family/friend published on 25 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always treated with dignity and respect. The level of help I receive is very good and my needs are always catered for.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review. I am pleased that the carers show dignity and respect when providing care and support and they are meeting your needs. Thank you.


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Review from George P (Client) assisted by family/friend published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional and caring in a friendly way while dealing with clients, who can be quite difficult. Carer has a listening ear and observant eyes which makes for a good relationship. Barnfield care is a truly caring care agency, not only for the client but for the whole family.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your positive review. We are pleased that you are happy with the care and it is a pleasure supporting your husband and you. Thank you for trusting Barnfield Homecare with your support needs. We are delighted to help. Thank you again.


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Review from J W (Son of Client) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the service received for my mom. The only thing that did stand out was when mom had single caregivers the time would clash, as in time for meals we one incident where one carer came in for dinner and the t-time carer came in as the dinner time carer left

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review. I am pleased that you were happy with care your mum received from Barnfield Homecare. We have noted your feedback as we always aim to improve our service. Thank you


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Review from G L (Client) assisted by family/friend published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care we're having from Barnfield Homecare, the carers are very efficient and caring, and as we say we are more than satisfied.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for leaving a fantastic review and recommendation. We are very pleased that you are happy with the service received from Barnfield Homecare. We appreciate your feedback and will pass it on to the team. Thank you again.


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Review from Suzanne E (Daughter of Client) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has mixed dementia and lives with her husband who is unsupportive and does not care for her. We brought in Barnfield Homecare in June 2023 after being referred by the Social Services safeguarding team and it was the best thing that could have happened for my mum.
The care coordinator has gone
over and above every step of the way. She has communicated amazingly well with me and kept me up to date with any issues that needed to be resolved. She has liaised with other agencies including Social Services to ensure my mum is safe and as well cared for as possible.
The carers are, without exception, wonderfully patient and make my mum feel valued as a person and ensure her wishes are catered to. They guide her to make her own choices enabling her to be as independent as possible and maintaining her dignity.
She thinks of the carers as her friends who pop around.
I cannot recommend Barnfield Homecare highly enough. They care for my mum as a person and not just a client.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind review. We are pleased that our team are able to support your mother to be at home. Recognition is always much appreciated and we will pass this on to the team.


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Review from Eileen Y (Client) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All are satisfactory at the moment but would like earlier calls if possible. Any concerns raised have been dealt with in the correct way and has been given feedback in response to any concerns I have had.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review. We're pleased that you feel everything raised has been dealt with appropriately. We always encourage our clients to communicate any concerns, so we can resolve them promptly together. Our aim is to ensure you are happy. Thanks again!


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Review from J S (Son of Client) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a short stay in hospital and three weeks in a care home (which Mum did not like), we contacted Barnfield Homecare to arrange live-in care. This has been excellent and the best care we could get for Mum. An excellent service and I can’t thank them enough.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review. We are so happy to support your mum so she can stay in the comfort of her own home. Please let us know if there’s anything else that we can help with. Thanks again!


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Review from Christopher C (Son of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I wanted our dad to spend his last few weeks in his own home with his faithful dog beside him. After doing some research we chose Barnfield Homecare to make that happen for us. Our Dad received 24/7 coverage via a live-in carer with support from other carers and nurses. Our dad's health
quickly deteriorated and the care team were fast to respond to the changes to ensure Dad did not suffer. My sister and I have no hesitation in recommending Barnfield Homecare.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback, Chris, it’s much appreciated. We were so happy to support your dad and enable him to be at home with his dog during his last few weeks - we know she meant the world to him. Take care and please reach out if there's anything else we can help with. Many thanks.


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Review from Penny M (Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I used Barnfield Homecare after returning home from the hospital quite incapacitated.
Friendly, experienced carers who helped me as I needed them and stood back to let me gradually recover my independence.
The agency is approachable and efficient and their costs are competitive. The carers seem to
find them to be good employers, which impressed me.
I experienced just the care I needed and would certainly use Barnfield again.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind review, Penny. We're glad you feel supported - our team will always be on hand to help you gain your independence back. We're so pleased that you're back on your feet, you've done amazingly! If there’s anything else that we can do to support you, then please let us know. Thank you again!


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Review from Michelle G (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly carers who treat my mum with respect and dignity. Nothing is too much trouble for them. They go above and beyond what they need to do and are part of the family. Mum is very fond of them all.

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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Barnfield Homecare (Stratford & Tamworth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.919 for Barnfield Homecare (Stratford & Tamworth) is calculated as follows: ( (125 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 135 Ratings = 4.919

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Barnfield Homecare (Stratford & Tamworth) is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (1)

Sharon

Sharon Puaar

Job Title: Registered Manager & Co-owner

With 15 years of experience and an NVQ level 5 in Health and Social Care, I'll ensure your loved one is cared for safely and of the highest standard. From our initial meeting, your loved one’s needs will take priority and will be managed with compassion.


We invest in our carers so they are fully trained and equipped, which enables them to provide the high-quality care your loved ones deserves, giving you complete peace of mind.


We are a family run business, and this family feeling extends out to our clients and carers too.


Please call me at any time and I'll be happy to talk through our process.


Frequently Asked Questions about Barnfield Homecare (Stratford & Tamworth)

What Type of Services does Barnfield Homecare (Stratford & Tamworth) offer?

Barnfield Homecare (Stratford & Tamworth) offers Home Care.

How many Carers does Barnfield Homecare (Stratford & Tamworth) employ?

Barnfield Homecare (Stratford & Tamworth) employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Barnfield Homecare (Stratford & Tamworth) to verify any information. View our terms and conditions. Barnfield Homecare (Stratford & Tamworth) has a Platinum Service – more info.