Barnfield Homecare (Stratford & Tamworth)

Elizabeth Court, Church Street, Stratford-upon-Avon CV37 6HX
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9.9 43 Reviews
  • Barnfield Homecare (Stratford & Tamworth), Stratford-upon-Avon
Barnfield Homecare provides high-quality home care for the elderly across Warwickshire.

Starting with a personal care assessment, the wide range of services Barnfield offers includes live-in care, companionship, dementia care, domestic services, elderly care, food preparation, palliative care, and more.

Each individual in their care receives a tailored care plan to match their needs and preferences and to ensure they can remain as independent as possible.

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Care Provided by Barnfield Homecare (Stratford & Tamworth)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Centric HomeCare
  • Person in charge
  • Sharon Puaar (Registered Manager)

Funding & Fees Guide for Barnfield Homecare (Stratford & Tamworth)

  • Prices

  • Please call us for more information.

Barnfield Homecare (Stratford & Tamworth) Reviews (43)

Total of 43, showing 21-40
9.9

Barnfield Homecare (Stratford & Tamworth) has a Review Score of 9.9 (9.929) out of 10, based on 27 reviews in the last 2 years. Over all time Barnfield Homecare (Stratford & Tamworth) has 43 reviews.

Overall Experience

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Date Published

43
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Review from Suzanne E (Daughter of Client) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has mixed dementia and lives with her husband who is unsupportive and does not care for her. We brought in Barnfield Homecare in June 2023 after being referred by the Social Services safeguarding team and it was the best thing that could have happened for my mum.
The care coordinator has gone
over and above every step of the way. She has communicated amazingly well with me and kept me up to date with any issues that needed to be resolved. She has liaised with other agencies including Social Services to ensure my mum is safe and as well cared for as possible.
The carers are, without exception, wonderfully patient and make my mum feel valued as a person and ensure her wishes are catered to. They guide her to make her own choices enabling her to be as independent as possible and maintaining her dignity.
She thinks of the carers as her friends who pop around.
I cannot recommend Barnfield Homecare highly enough. They care for my mum as a person and not just a client.

Reply from Sharon Puaar, Owner/Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind review. We are pleased that our team are able to support your mother to be at home. Recognition is always much appreciated and we will pass this on to the team.


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Review from Eileen Y (Client) published on 26 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All are satisfactory at the moment but would like earlier calls if possible. Any concerns raised have been dealt with in the correct way and has been given feedback in response to any concerns I have had.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your review. We're pleased that you feel everything raised has been dealt with appropriately. We always encourage our clients to communicate any concerns, so we can resolve them promptly together. Our aim is to ensure you are happy. Thanks again!


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Review from J S (Son of Client) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a short stay in hospital and three weeks in a care home (which Mum did not like), we contacted Barnfield Homecare to arrange live-in care. This has been excellent and the best care we could get for Mum. An excellent service and I can’t thank them enough.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review. We are so happy to support your mum so she can stay in the comfort of her own home. Please let us know if there’s anything else that we can help with. Thanks again!


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Review from Christopher C (Son of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I wanted our dad to spend his last few weeks in his own home with his faithful dog beside him. After doing some research we chose Barnfield Homecare to make that happen for us. Our Dad received 24/7 coverage via a live-in carer with support from other carers and nurses. Our dad's health
quickly deteriorated and the care team were fast to respond to the changes to ensure Dad did not suffer. My sister and I have no hesitation in recommending Barnfield Homecare.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback, Chris, it’s much appreciated. We were so happy to support your dad and enable him to be at home with his dog during his last few weeks - we know she meant the world to him. Take care and please reach out if there's anything else we can help with. Many thanks.


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Review from Penny M (Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I used Barnfield Homecare after returning home from the hospital quite incapacitated.
Friendly, experienced carers who helped me as I needed them and stood back to let me gradually recover my independence.
The agency is approachable and efficient and their costs are competitive. The carers seem to
find them to be good employers, which impressed me.
I experienced just the care I needed and would certainly use Barnfield again.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind review, Penny. We're glad you feel supported - our team will always be on hand to help you gain your independence back. We're so pleased that you're back on your feet, you've done amazingly! If there’s anything else that we can do to support you, then please let us know. Thank you again!


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Review from Michelle G (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly carers who treat my mum with respect and dignity. Nothing is too much trouble for them. They go above and beyond what they need to do and are part of the family. Mum is very fond of them all.

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Review from Davina R (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barnfield Homecare has provided care for my aged parents for a number of months. I have been impressed by the professionalism and genuine empathy of the care team who attend to my parents at home. Nothing is too much trouble and all tasks are carried out with a smile and a willingness to give their
best. The team are flexible and can react to a changing situation, with regard to health, on a daily basis. The medicine management is efficient and staff are knowledgeable and thorough with the administration of the prescribed drugs.
The addition of Barnfield staff as care providers has relieved the pressure and worry as a family, we have confidence in the integrity and ability of the team who are the caregivers.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review, Davina. We're extremely pleased that you feel our team is professional and empathetic. Our carers genuinely love what they do and really enjoy visiting your parents, so their smiles come naturally. We are happy to relieve any pressure, as we always want you to focus on being a family rather than worrying about the care side - we're here to do that and support you as and when needed. Thank you again, we really appreciate your kind words!


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Review from Paul M (Cousin of Client) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I organised the Barnfield Homecare support for my dear elderly cousin (who had a diagnosis of dementia).
During the initial assessment they were friendly and thorough, put my cousin and me at ease, and quickly built rapport and confidence by asking such good questions, sensitively and most importantly,
listening to the questions we had - giving such reassuringly clear explanations. Their flexibility and genuineness came through especially well.
In the conversations and meetings I had with Barnfield - it was clear they really do have a very person-centred approach. I have no hesitation in recommending them for serious consideration - if you - or a relative - have home care support needs in Stratford upon Avon.
They are local – ‘on the doorstep’ - a relatively small caregiver – with a big heart and a warm smile.
I felt confident I could trust Barnfield with my vulnerable elderly relative. The whole process was excellent from start to finish. Their rates were very fair too.

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Review from K B (Daughter of Client) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you very much for all you have done in providing care for my father. Your responsiveness in escalating input as his needs changed was very much appreciated. All the carers were kind, considerate and compassionate. They were also invariably cheerful and professional. They and you made a very difficult
time much easier for us.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your lovely feedback, it's much appreciated. We always try to be as responsive as possible, as we understand that clients' needs change and we want to support them as best as we can. We will pass on your kind words to our carers - they really are great! If there’s anything else that we can support you with, then please let us know. Thank you again.


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Review from Madeline S (Wife of Client) published on 8 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Barnfield Homecare is a breath of fresh air for me, I have recently changed to this company as I was not happy with the service my husband and I received from the company we were with before. The difference is unbelievable. Thank you so much, girls, you have made life worth living again.

Reply from Nisha Puaar, Recruitment and Marketing at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review, Madeline. Your feedback is much appreciated and is very touching. We're so pleased that our carers have made a difference and we will do all we can to support. I will share your kind words directly with the team. Thanks again!


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Review from K W (Civil Partner of Client) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, kind carers who looked after my partner very well. Everyone at Barnfield Homecare has been very helpful and made sure that we received the help we needed. It was particularly good to have consistency of carers, so we got to know them. It was lovely to hear them laughing along with my partner.

Reply from Nisha Puaar, Marketing and Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback. Our carers really enjoyed visiting your partner. It's great to hear that they were laughing together too, they built such a great relationship! We will pass on your kind words to the team, thanks again.


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Review from Mark D (Son of Client) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barnfield Care has been amazing with my dad after losing his wife, my mum, last year. They are caring and compassionate and keep us up to date with any issues, my dad who always seems to be in a better frame of mind after a visit.

Reply from Nisha Puaar, Recruitment, Marketing & Strategy at Barnfield Homecare (Stratford & Tamworth)

Thank you for your kind review, Mark. We are pleased that Dad is in a better frame of mind when our carers visit, as this is that we always aim to achieve. Thanks again, we appreciate your feedback!


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Review from J F (Friend of Client) published on 22 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service, professional and caring, all queries dealt with quickly and efficiently and the team on the ground are respectful and caring, my father-in-law is in a better frame of mind after a visit.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for such a lovely review. We are pleased that you felt that any queries were dealt with quickly, as we always strive to ensure that our client is cared for to the highest standard, and family members are happy with the service provided. And to hear that your father-in-law is in a better frame of mind after each visit is amazing, this is what we always aim to achieve. Thank you again and take care.


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Review from Mary K (Wife of Client) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lucky find! From our first meeting, it was obvious that Barnfield is very professional and client orientated. Our wishes and needs were carefully considered and the package put together was exactly what my husband and I both want at the moment. We have been told that should we need more care
in the future, it will be available. Our carer is doing an amazing job, his colleague who stands in for him is also very good. They are both respectful, kind and chatty.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you so much for your lovely feedback, Mary! We are so pleased that you find Barnfield client orientated, as we always strive to put our client's first. We're also pleased that you found us and that we were able to support your husband. Our carers really enjoy visiting him and they have a lovely relationship. We will pass on your kind words. If there’s anything else that we can do to support you, then please let us know. Thank you again!


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Review from Julie H (Sister of Client) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has a four times a day care package provided by Barnfield Homecare, he has established good relationships with his care team based on honest communication and mutual respect. The care team demonstrates flexibility and has, on many occasions gone the extra mile to ensure my brother's needs
are met, for which he and the family, are extremely grateful. The care team demonstrates knowledge and practical skills, which only highlights the successful training programme they undertake. The Registered Manager is open with her communication and has a " can do " approach, always positive and available to deal with any queries, even out of business hours. I have no hesitation in recommending the team at Barnfield.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback, Julie. We're so pleased that you feel our team is honest, well-trained and respectful. We aim to do as much as we can to ensure client's needs are met and we communicate any updates along the way, so we're glad that you feel this is being done for your brother. We will always be happy to support you as much as we can, so please let us know if there’s anything else that we can do to help. Thank you again, we really appreciate your kind words!


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Review from W L (Client) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your feedback Mr Lowe, it's much appreciated. If there’s anything else that we can do to support you, then please let us know. Thanks again.


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Review from P N (Client) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant and satisfactory.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your lovely feedback! If there’s anything else that we can do to support you, then please let us know.


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Review from J M (Client) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have 2 male carers one stays overnight which allows my wife to go to our son's for one day respite. The other comes the other days and stays to dress me and get me ready for the day and pm to get me ready for bed not to go to bed my wife and I do that later. Both carers are very good.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your great feedback, it’s much appreciated. We're so pleased that you feel our carers are very good - they have built a great relationship with you and are happy to help! Thanks again.


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Review from R M (Son of Client) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The regular carers provide a 1st class service to my father (96) he relies on them 100%.
However, a fact sheet would be helpful, so this can be given to the non-regular carers so they are fully aware of his daily needs and routine, i.e medication, variety of food etc. There is currently no regular
feedback system in place for me to see how if there are any immediate further needs and updates on his well-being.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your positive feedback. We're pleased that our care is considered to be 1st class, as we strive to provide high-quality care to your father, and many others in the community too! In regards to the care plan/fact sheet, we now have a folder in your father's home which includes all of the relevant information to support. To help further, we are actually implementing a new system where you can view carer notes once they have visited your father, so you can check in on his well-being almost instantly. We hope this helps and we will keep you updated on the progress. Thanks again for your feedback!


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Review from Des R (Son of Client) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, Barnfield was efficient. They were particularly helpful when we needed a carer urgently at very short notice. One thing that could have been improved was the cover for the existing live-in carer, this seemed to be quite unreliable and we always had to chase for this. This aside I would
be happy to recommend them, and they were far cheaper than some other local providers.

Reply from Sharon Puaar, Registered Manager at Barnfield Homecare (Stratford & Tamworth)

Thank you for your positive review, Des. We are so pleased that you find Barnfield efficient and that you would recommend us. We are happy to support you as much as we can, so please let us know if there’s anything else that we can do to help. With the live-in cover, we tried our best in such short notice, however, I'm glad it got sorted in the end. Thanks again and speak soon!


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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Barnfield Homecare (Stratford & Tamworth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Barnfield Homecare (Stratford & Tamworth) is calculated as follows: ( (146 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Barnfield Homecare (Stratford & Tamworth) is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (2)

Sharon

Sharon Puaar

Job Title: Registered Manager & Co-owner

With 15 years of experience and an NVQ level 5 in Health and Social Care, I'll ensure your loved one is cared for safely and of the highest standard. From our initial meeting, your loved one’s needs will take priority and will be managed with compassion.


We invest in our carers so they are fully trained and equipped, which enables them to provide the high-quality care your loved ones deserves, giving you complete peace of mind.


We are a family run business, and this family feeling extends out to our clients and carers too. Please call me at any time and I'll be happy to talk through our process.


Gail

Gail French

Job Title: Registered Manager

Joined: 2022

I've had the privilege of working in the care sector for the past 34 years. Working my way up from a carer to a Registered Manager, I've gained hands-on experience every step of the way. I believe great care starts with a strong team, and I’m committed to supporting our carers so they can provide the highest quality care to those who need it.


Our clients are always at the heart of everything we do. We go above and beyond to deliver high-quality, person-centred care that meets their individual needs, ensuring they feel valued, respected, and supported. For me, it’s not just a job, it’s about making a real difference in people’s lives every day.


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