Mayfair Homecare - Basingstoke

First Floor, 35 Winchester Street, Basingstoke RG21 7EE
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2 Reviews
  • Mayfair Homecare - Basingstoke, Basingstoke
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Care Provided by Mayfair Homecare - Basingstoke

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Teresa Savage (Manager)
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Mayfair Homecare - Basingstoke Reviews (2)

Over all time Mayfair Homecare - Basingstoke has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
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Date Published

2
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2

Review from Jan L (Daughter of Client) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to everybody involved in the care of our Mum, who sadly passed away on June 15th, 2020.
Your care was amazing, everybody involved with Mum's care went above and beyond the call of duty.
Neither my brother nor I lived locally to our Mum, but we had no worries that she would receive all
the care she needed. If a GP was needed this was sorted, and we were always kept informed of any health issue Mum had. Mum loved having you all look after her, and my brother and I can't thank you enough for all the care and kindnesses you showed our Mum. We will never forget you all.
We would have no hesitation in recommending Mayfair Homecare and also they provide a first-class cleaning and shopping service.

Reply from Teresa Savage, Manager at Mayfair Homecare - Basingstoke

Thank you for your kind words; your mum will be greatly missed by all staff. It was our pleasure to help and support such a lovely kind lady. Please stay in touch.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sheila W (Grandson of Client) published on 12 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really can't thank the Basingstoke branch of Mayfair enough for all the help they have given me over the past 2+ years looking after my 94 year old parents (one of whom suffered from mild dementia) firstly with 3 visits a day and a weekly cleaner and later with 24/7 live in care.
The care they
have given them has been amazing, nothing has been too much trouble. I was concerned when I first took on carers as you hear such awful stories and popped in randomly to check on them and they have always been right up to the mark and I have never had any cause for complaint at all. All the carers have become extended family and are genuinely interested in my parents' welfare.
The office has always been there to help out with any queries or problems and has never let me down.
As you can imagine, having my parents so well cared for in their own home has taken a great weight off our family's shoulders and I would gladly recommend Basingstoke Mayfair to anyone who needs any form of care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Mayfair Homecare - Basingstoke

What Type of Services does Mayfair Homecare - Basingstoke offer?

Mayfair Homecare - Basingstoke offers Home Care.

How many Carers does Mayfair Homecare - Basingstoke employ?

Mayfair Homecare - Basingstoke employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mayfair Homecare - Basingstoke to verify any information. View our terms and conditions. Mayfair Homecare - Basingstoke has a Basic Service – more info.