Homecare fees start at £22.00
Daycare fee £85.00
Our fees are individual to each person's needs and will be discussed in more detail during the assessment.
Betamindes Ltd has a Review Score of 9.8 (9.779) out of 10, based on 13 reviews in the last 2 years. Over all time Betamindes Ltd has 74 reviews.
Review from Ann D (Daughter of Client) published on 6 September 2024
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Reply from Ian Cowley, Director at Betamindes Ltd
Thank you for your very kind review, we, at Betamindes, always endeavour to deliver the right support and care needed.
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Review from Michael M (Son of Client) published on 30 August 2024
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Reply from Dawne Cowley, Registered Manager at Betamindes Ltd
Thank you so much for your honest review. At Betamindes, we pride ourselves at being responsive to the everchanging needs of our clients and their families.
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Review from Rhonda O (Daughter of Client) published on 6 August 2024
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Reply from Dawne Cowley, Registered Manager at Betamindes Ltd
Thank you so much for your lovely review. The whole team really appreciates when time is taken to give us a review for the recognition of the hard work and effort that each individual puts in to provide a service that meets our clients' and their families' needs.
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Review from Christine W (Daughter of Client) published on 31 August 2023
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Reply from Fiona Small, Manager at Betamindes Ltd
We are so pleased that you have found our service not only excellent but also reassuring when looking after your mum. Your kind words really mean a lot to us as a team. It was a pleasure for our care team to support you and your mum. We have some lovely memories, and we enjoyed spending time with your mum. All the best!
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Review from M H (Daughter of Client) published on 30 August 2023
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you so much for your 5-star review! Betamindes are always keen and want to promote independence and social interaction, and we are so pleased that we are able to support you all as a family. I will share your feedback with the team. Thanks again.
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Review from J M (Wife of Client) published on 3 August 2023
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Reply from Fiona Small, Manager at Betamindes Ltd
We are humbled by your review. It is always nice to hear words like safe care particularly when looking after a loved one at home. It was our privilege to look after your husband and we thank you for your very kind words.
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Review from M S (Partner of Client) published on 5 July 2023
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Reply from Fiona Small, Manager at Betamindes Ltd
It's lovely to get a review like this!! Thank you for sharing your thoughts, we're so grateful for your 5-star review. Everyone at Betamindes strives to provide an excellent experience for everyone. Your partner is an absolute diamond!
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Review from P C (Son of Client) published on 5 July 2023
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you for sharing your experience with us. We set a high standard for ourselves and although we're so sorry to hear that your interaction with our carers was not met, we always aim to deliver a transparent service with access to carer notes, and meetings which we held regularly with you in the very short time we were able to take care of your dad. The team, as a whole, will be happy to know that you felt we always had your dad's best interests and support that was needed whilst in our care.
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Review from Robert E (Son of Client) published on 29 June 2023
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you for your review which we will share with the team. We're really pleased that you and your dad feel supported by our care team. We work exceptionally hard to ensure we deliver the best quality care. Your dad is such a lovely gentleman, it's an absolute pleasure being able to support your dad in continuing to live independently in his own home. Thanks again.
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Review from Maria P (Daughter of Client) published on 26 June 2023
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you for the time you have taken to leave us this review. We continue to strive to provide an outstanding service and to listen to your needs. It's always important to not become complacent and we'll do everything in our power to ensure your mum's wellbeing and all our clients. All our staff go out of their way and are on the frontline during such difficult times of social care. It would not be possible without our selfless care team doing such a wonderful job.
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Review from Derek C (Husband of Client) published on 24 May 2023
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you for your kind words. Your feedback is very much appreciated by all the team at Betamindes and we are privileged to care for your wife.
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Review from Rosemarie D (Wife of Client) published on 18 May 2023
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Reply from Dawne Cowley, Registered Manager at Betamindes Ltd
Thank you so much for the lovely review which in a few lines sums up beautifully the results of spending time with us.
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Review from Andrew R (Son of Client) published on 14 April 2023
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you Andrew for taking the time to write us a review and for your kind words and honesty about the quality of care your mum received from our care team. The staff have welcomed your comments and are happy that they were all able to contribute to your mum's care at home. It is always good to get some positive feedback too about the transparency of the online notes that you were able to access, especially living so far away. These help families so much in being able to see all their loved one's visits in real-time.
Your mum was very well-loved and is very much missed by us all.
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Review from J T (Son of Client) published on 20 December 2022
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you so much for leaving us a 5-star review and your very kind recommendation. We are pleased to hear Mum developed a good relationship with Betamindes staff and carers within Daycare and that we were able to provide support that you and your mum needed. We will pass on your lovely feedback to our team.
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Review from Peter E (Husband of Client) published on 5 September 2022
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you for your kind review! And wonderful to hear we were recommended too. Many thanks.
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Review from Carole P (Wife of Client) published on 2 August 2022
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Reply from Fiona Small, Manager at Betamindes Ltd
So happy to hear how pleased you are, and thank you for your lovely kind words.
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Review from N C (Client) assisted by family/friend published on 22 March 2022
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you for taking the time to review our services.
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Review from J H (Daughter of Client) published on 22 March 2022
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Reply from Fiona Small, Manager at Betamindes Ltd
Thank you for your lovely feedback. We invest in our staff to ensure they have the knowledge and care to attend to our clients with Dementia.
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Review from Robert B (Husband of Client) published on 10 March 2022
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Reply from Dawne Cowley, Registered Manager at Betamindes Ltd
Thank you for your review.
It was a total pleasure to be involved in supporting your wife and yourself over the years and being able to provide a seamless service that met both of your changing needs as required.
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Review from Kate D (Daughter of Client) published on 3 March 2022
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Reply from Fiona Small, Manager at Betamindes Ltd
We all adore your dad. He is almost part of the 100-year club! Always singing, smiling and engaging with everyone here. Thank you for taking the time to do a review.
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The Review Score of 9.8 (9.779) out of 10 for Betamindes Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.779 for Betamindes Ltd is calculated as follows: ( (62 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 77 Ratings = 4.779
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Betamindes Ltd is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Sep 2019
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Job Title: Managing Director
Joined: 2005
Ian is from the local area and has been in business since the age of 23. He ran a successful joinery/carpentry business for 25 years before setting up Betamindes in 2005 with his wife Dawne. Ian has a personal interest and experience of looking after family members with different types of dementia and has used this extensive knowledge to create the quality service provided today.
‘On setting up Betamindes we had a very clear picture of the future, “our vision”. Today we are determined to stick to our principles and believe that everyone is entitled to the care package of their choice and Betamindes will be there to support our clients to make the process as seamless as possible’
Job Title: Registered Manager
Joined: 2005
Dawne worked within the NHS as a Registered Mental Nurse from 1985 – 2006, gaining vast knowledge and experience in the psychiatric arena before moving specifically into Dementia care in the late 1990s.
Dawne set up and managed day care centres in joint ventures with the NHS and Social Services in the West Midlands and South Cheshire area before launching Betamindes in 2005 as a family run business in her local area of Wistaston.
‘We endeavour to ensure that our passion for an excellent quality service is entrenched in our organisational culture. We advocate bringing our passion and understanding to meet each person’s needs’
Job Title: Operations Manager
Joined: 2023
I have worked within the Care industry for over 20 years starting as a care worker for several years and working my way up the managerial ladder to a Registered Care Manager's role.
My passion for care began at a young age when, unfortunately, my late Grandma fell ill with Dementia, and she had to move in with my parents and me. I started to care for her while both my parents went out to work. I soon realised that the passion I had for care would turn out to be a profession.
Throughout my caring profession, I have worked with clients with Challenging Behaviour, Learning Disabilities, Dementia, and Mental Health not just within the community but also within a residential setting.
Since becoming a Registered Manager in 2014, I have managed to win the Registered Managers award for the Northwest at the Great British Care Awards in 2016. I was honoured to also win the Registered Manager Award 2018 for the West Midlands and for Cheshire East with the Great British Care Awards which was a very proud achievement.
I enjoy Gardening and spending time with my family. I enjoy travelling and socializing with my friends. I also spend a lot of time with my Parents, we enjoy shopping and eating out together. I take them out at the weekend which keeps them active.
I have a dog called Milo who is only a puppy, so he keeps me on my toes.
Job Title: Care Administrator
Joined: 2024
I have worked within the care sector since leaving school, I started as a business administrator, in a domiciliary care company, making my way up to be the care coordinator. I have also worked within a dementia care home and a medical oxygen company, so I have a lot of knowledge in different areas of care which will be helpful in my role as Care Administrator. I take pride in my work and like to feel I am making a difference in someone’s life. I came into the care sector as this is something that I am passionate about. A care background is something that is in my family which led me to want to make a career in the care sector.
Outside of my working life, I enjoy spending time with friends and family, I love cooking, nail art and having a laugh with people and try to always look on the bright side of life.
Job Title: Care Field Supervisor
Joined: 2024
I grew up locally.
I have had a varied career so far in my working life. I started with being a supermarket manager for 10 years, then I enjoyed care work for a while, and then I became a fully qualified pharmacy dispenser.
I am now enjoying my new position with Betamindes as a Care Field Supervisor.
Outside of work, I have 3 children and a Grandaughter.
Family is very important to me and I recently relocated back to the Crewe area from Suffolk to be closer to my mum who needs support due to her having dementia.
I am very active and have done Taekwondo for 3 1/2 years and I am also a member of the GTUK England squad, most recently winning Gold medals in the European Championships in 2024.
I find doing Martial Arts gives me confidence and a determined mindset.
Job Title: Care Field Supervisor
Joined: 2024
I have been working in the care sector for over 4 years. Before that, I worked in Education.
I enjoy working in the care industry and I get a lot of job satisfaction out of knowing I can make a difference in someone's life and also play a small part in combating issues such as loneliness and
isolation.
Outside of work, I enjoy spending time with my family, my husband, children and grandchildren.
To relax I enjoy crafts such as knitting, crochet and art. However, I am always happiest when I am sitting on a beach in the sunshine.
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