Bluebird Care (Bury) were there for me every step of the way offering their support and kindness
June C (Client)
supportive carers. Responsive to changing needs. Have cared for my father for several years.
Carron P (Daughter of Client)
this company is very good and the care workers I have had are very reliable, dedicated and trusting.
D H D (Client)
Rates effective from April 1st, 2024
Weekdays
Hour £31.35
Three quarter hour £26.48
Half Hour £23.71
Pop-in (Max 15 minutes £19.02
Sleep-in (10pm to 7am) £185
Weekends
Hour £36.18
Three quarter hour £30.65
Half Hour £27.05
Pop-in (Max 15 minutes) £21.91
Sleep in (10pm to 7am) £195
Bank Holidays/Christmas Day.
Hour £62.70
Three quarter hour £52.96
Half Hour £47.42
Pop-in (Max 15 minutes). £38.04
Sleep-in (10pm to 7am). £275
Bluebird Care Bury and Bolton cover the local authority's of both Bury and Bolton.
Bluebird Care Bury & Bolton has a Review Score of 9.7 (9.688) out of 10, based on 16 reviews in the last 2 years. Over all time Bluebird Care Bury & Bolton has 67 reviews.
Review from Tracey E (Daughter of Client) published on 10 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton
Hello, thank you very much for taking the time to leave such a positive review. It is very much appreciated!
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Value for Money
Review from Megan W (Client) published on 8 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton
Hello Megan, thank you very much for taking the time to leave us a review! Your feedback is very much appreciated.
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Management
Treated with Dignity
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Review from A H (Husband of Client) published on 6 January 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton
Thank you for taking the time to complete a review! It is very pleasing to hear how excellent the care is in the mornings. This is what we strive for every day. We take on board your feedback about the care in the evenings and we will do all we can to reduce the number of staff you receive. Thank you again for taking the time to leave us a review!
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Review from Keith H (Client) published on 23 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton
Hello Keith! Thank you for taking the time to leave us a review. It is very much appreciated.
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Review from J D (Daughter-in-law of Client) published on 4 September 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton
Thank you for taking the time to leave us a review. It is very much appreciated!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David B (Client) assisted by family/friend published on 19 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton
Hello David, thank you so much for taking the time to leave us a review. We really appreciate the kind words.
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Review from Ros B (Daughter of Client) published on 22 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton
Hello! Thank you so much for taking the time out to leave a review. The positive feedback is very much appreciated!
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Review from Carol A (Client) published on 21 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton
Hello Carol, thank you so much for taking the time to leave us a review. We really appreciate the kind words.
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Care / Support
Management
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Value for Money
Review from Shirley A (Client) published on 21 May 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton
Hello Shirley, thank you for taking the time to leave us a review. We are hopeful we can have five stars in all areas in the future! If there is anything we can do to improve the overall experience, please let us know.
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Review from Ahmed S (Son of Client) published on 16 May 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton
Thank you so much for taking the time to leave us a review! It is very nice to hear about the positive impact our amazing team is having on your mother's quality of life.
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Value for Money
Review from M G (Power of Attorney of Client) published on 14 March 2024
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton
Thank you very much for taking the time to leave us a review!
Staff
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Management
Treated with Dignity
Value for Money
Review from Jane B (Client) published on 9 February 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Mobishir Rawthore, Reviews Team at Bluebird Care Bury & Bolton
Hello, Jane. Thank you so much for taking the time to leave us a review. It really is appreciated!
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Review from S M (Daughter of Client) published on 9 February 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Mobishir Rawthore, Reviews Team at Bluebird Care Bury & Bolton
Thank you so much for taking the time to leave our service a positive review! It really is appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from John F (Client) published on 29 September 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Treated with Dignity
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Review from Brian C (Husband of Client) published on 11 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton
Thank you so much for taking the time to leave us a review!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ryan G (Client) published on 3 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kate Rawthore, Care Supervisor at Bluebird Care Bury & Bolton
Thank you for taking the time to review your care. We are so pleased to hear you are happy with the standard of care provided.
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Value for Money
Review from H W (Client) published on 17 March 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton
Thank you very much for leaving such a positive review. We will do all we can to ensure we are 5 stars in all areas, moving forward.
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Value for Money
Review from D M (Son of Client) published on 3 March 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton
Hello, thank you for taking the time to leave a review. We really appreciate the feedback!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael L (Client) published on 16 August 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care Bury & Bolton
Thank you for leaving us a review, Michael. We will always do our best to get you the care worker you prefer!
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Review from R C (Client) published on 10 August 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton
Thank you very much for taking the time to leave us a review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.688) out of 10 for Bluebird Care Bury & Bolton is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.688 for Bluebird Care Bury & Bolton is calculated as follows: ( (69 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 96 Ratings = 4.688
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Bury & Bolton is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Dec 2023
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Job Title: Director
Joined: 2016
Mobishir Rawthore has a wealth of experience running a business, having previously been a director of Glancy Rawthore Graphics for over 25 years. Looking for a change in direction and wanting to work in an industry where he would be able to make a difference to people’s lives, he decided to take over Bluebird Care Bury & Bolton in May 2016.
Mobi, as he is affectionately known, has a passion to deliver high quality care into the community, working with his care management team to ensure that the systems and processes are in place to deliver the type of care “which I would want for my family or relatives”. He takes the lead role within the management team to ensure that the team is meeting CQC standards and that staff are fully supported in personal development by certified training.
Mobi ensures that all staff understand the importance of working in the care sector and putting the customer first. It is of the utmost importance to him that we allow the customers to receive homecare and support while remaining in the comfort and familiarity of their own homes. This is so we can enable our customers to keep their independence for as long as possible.
Mobi is married to Cath and has two Daughters, Kate and Ella. In his spare time he is a keen golfer and represents Cheshire County Seniors. He has always been an avid sportsman, having played badminton for Lancashire County for over 15 years.
Job Title: Registered Manager
Joined: 2010
Our Registered Manager, Christopher Turner joined Bluebird Care Bury & Bolton in December 2010 as a care worker and quickly built a reputation for the quality of his care and support, his excellent work ethic, professional manner and, most of all, his popularity with our customers.
Although busy both in the office and at home with is partner and two young children, Chris has been successful in obtaining his CMI Level 7 in Leadership and Management.
Christopher left Bluebird Care Bury & Bolton for a short period of time at the end of 2018. He was offered a position as a regional manager for a nationwide Live-in Care company. It was a fantastic oppourtunity for Christopher to gain more experience and he enjoyed his time there, however when the oppourtunity arose for Christopher to return to Bluebird Care Bury & Bolton as General Manager, he was excited to come back and take on a new challenge.
Job Title: Care Supervisor
Joined: 2017
Kate joined Bluebird Care Bury & Bolton in July 2017.
Kate has recently moved back to Manchester after completing a degree in Education. During her studies she worked alongside a variety of children and young people, in a number of different settings. One of which was in a school for children with special educational needs and disabilities, this was the highlight of her time at university and it really brought out a passion for caring and helping others, adults as well as children.
“Seeing what a difference I could make to the development of the children I worked with was so rewarding. After that I knew I wanted to work in an industry where I could continue to help people and make a positive impact on their lives”.
Kate's primary role is to work with our customers and their families members to make sure they all recieve the right care and support. Kate works hard to ensure that every care plan is specifically tailored to the needs of each individual customer. As well as working with new customers, Kate has regular meetings with exisiting customers to make sure they are happy, as well as giving them the oppourtunity to give direct feedback about the standard of care they recieve. Kate is also heavily involved with recruitment and the marking for the company.
Kate is the eldest daughter of Bluebird Care Bury & Bolton's Director, Mobishir Rawthore. She is working with her father to ensure we are providing the highest possible standard of care, at the same time as keeping our care workers and our customers happy.
Job Title: Care Supervisor
Joined: 2008
Joanne joined Bluebird Care Bury & Bolton in 2008 and is now our longest serving employee – a tribute to her calm and professional manner with customers and colleagues.
Joanne started with Bluebird Care Bury & Bolton as a care worker; however she was quickly promoted to Care Supervisor after just 12 months. This well-deserved promotion saw Joanne take on much greater responsibilities within the company, a role in which she has excelled she has also completed ILM Level 3 in First Line Management
Joanne’s primary role today is to work with our customers and their families and friends to make sure that they get the right care and support. Her primary activity involves taking care of customers, getting to understand them and translating their needs and desires into formal care plans.
Job Title: Care Coordinator
Joined: 2013
Michelle is our care coordinator and joined Bluebird Care Bury & Bolton in 2013, initially as a care worker.
Michelle has vast experience within the care sector and is our internal training manager.
Michelle is qualified to train our staff in Moving & Handling and the Administration of Medication.
Job Title: Recruitment and Office Manager
Joined: 2021
Nina joined Bluebird Care Bury & Bolton in Novmber 2021 and quickly became an integral part of our team here in Bury & Bolton.
Nina has many years of experience working within the care sector, managing office teams and is an expert when it comes to recruiting high quality care staff for our team!
Job Title: Finance Manager
Joined: 2016
Margaret joined Bluebird Care Bury & Bolton in May 2016 and is our dedicated finance manager.
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