Bluebird Care Bury & Bolton

3 The Rock, 1st and 2nd Floor, Bury BL9 0JP
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9.7 70 Reviews
Bluebird Care (Bury and Bolton) is one of the nation’s leading home care and live in care providers, delivering the services you want, how you want them, in the comfort of your own home.

Bluebird Care (Bury and Bolton) offers a unique choice of flexible home care and support services tailored exactly to your needs. Services are delivered from Bury to Whitefield, Prestwich, Ramsbottom, Tottington, Ainsworth and Little Lever.

You may want short term help after an illness, or you may require respite care because your usual carer is having a break. Whatever your needs, the experienced and dedicated team are happy to talk to you about your requirements.

Bluebird Care Bury & Bolton is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

With kindness and compassion, their highly trained and trusted team delivers bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keep customers being themselves, doing the things they love, safe in the comfort of their own home.

Bluebird Care Bury & Bolton can offer home care from 30 minutes all the way through to Live-In Care where a suitably matched care assistant lives in the customer’s homes. The Live-in care service is completely personalised to each individual customer and provides the ultimate in safety and protection.
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Care Provided by Bluebird Care Bury & Bolton

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Christopher Turner (Registered Care Manager)

Funding & Fees Guide for Bluebird Care Bury & Bolton

  • Prices

  • Rates effective from April 1st, 2024


    Weekdays


    Hour £31.35
    Three quarter hour £26.48
    Half Hour £23.71
    Pop-in (Max 15 minutes £19.02
    Sleep-in (10pm to 7am) £185


    Weekends


    Hour £36.18
    Three quarter hour £30.65
    Half Hour £27.05
    Pop-in (Max 15 minutes) £21.91
    Sleep in (10pm to 7am) £195


    Bank Holidays/Christmas Day.


    Hour £62.70
    Three quarter hour £52.96
    Half Hour £47.42
    Pop-in (Max 15 minutes). £38.04
    Sleep-in (10pm to 7am). £275

  • Bluebird Care Bury and Bolton cover the local authority's of both Bury and Bolton.

Bluebird Care Bury & Bolton Reviews (70)

Total of 70, showing 61-70
9.7

Bluebird Care Bury & Bolton has a Review Score of 9.7 (9.723) out of 10, based on 19 reviews in the last 2 years. Over all time Bluebird Care Bury & Bolton has 70 reviews.

Overall Experience

  • 51
  • 18
  • 1
  • 0
  • 0

Date Published

70
7
13
19
51

Review from Rosalind (Client) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care (Bury) have provided care services for me for the past ten years. I value their efficiency, flexibility, consistency and continued support.
Whenever I have needed extra assistance (sometimes at short notice) the team have ensured this was swiftly arranged.
Although Bluebird Care fees
are quite expensive, the regularity and quality of care outweighs this.
My carer is very kind, patient, polite and understanding. She goes out of her way to fit in as much as possible during her visit, which I greatly appreciate.

Staff

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Management

Treated with Dignity

Value for Money

Review from D H D (Client) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been pleased with all aspects of my care. The management of this company is very good and the care workers I have had are very reliable, dedicated and trusting.

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Treated with Dignity

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Review from Anne B (Mother of Client) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied with the support my son receives from Bluebird Care (Bury). The staff are very helpful and supportive to my son and his needs, which are not visible needs because his requirement stem from a brain deprived injury. He has definitely benefitted from the support and now does some things
alone which he would not have attempted before.

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Management

Treated with Dignity

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Review from Lynn P (Client) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was taken on by Bluebird Care (Bury) after only 2 days notice by a care company in Rochdale. They unexpectantly pulled out of my care with no reason given. Social Services approached Bluebird and, without hesitation, they took on my case.
I am very glad they did as since that date I have been more
relaxed with my care. The workers are friendly, cheerful and professional. We converse during the visits which makes me feel less isolated all in all they employ a good bunch of staff.

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Treated with Dignity

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Review from Carron P (Daughter of Client) published on 16 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional caring and supportive carers.
Responsive to changing needs.
Have cared for my father for several years.

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Review from Bianca C (Daughter of Client) published on 16 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are really professional. The manager is really nice to talk to if you have any questions or problems and will solve the problems as quickly as possible.

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Review from Alex R (Client) published on 16 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Bluebird Care (Bury) because they help me a lot not just with care but with personal reasons as well with the cleaning schedule. They're very helpful if you have an appointment and you need to change your time of the call. Friendly and helpful staff. They always get the schedules out
on time and I think some of my carers are very approachable. Some carers are on time some are not on time. Sometimes I am notified of changes and sometimes I am not.

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Review from Emma H (Client) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I like my carers and the staff in the office. My carers help me with my hygiene, my dressing and money. I enjoy planning and going out with my carers.

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Review from Joyce M (Client) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for all the good care I received. It could not be better, you gave me what I asked for, good carers who would understand my needs. As I am deaf and my carer is kind and understanding and helps me if people want to reach me by phone which makes life so much easier and in other ways, your care
has made is so much easier for every carer to care for me. I have more good carers than not.

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Review from Barbara T (Client) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience. Carers are cheerful, helpful and caring. Although I find the hourly rate quite expensive, I have managed up to now using my benefit. The office staff are very good as well sorting out any problems.

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Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Bluebird Care Bury & Bolton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Bluebird Care Bury & Bolton is calculated as follows: ( (84 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 112 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Bury & Bolton is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Top 20 Large & Mid-size Home Care Groups 2023

Recipient: Bluebird Care

Date: Wednesday 31 May 2023 More details

Top 20 Large & Mid-size Home Care Groups 2022

Recipient: Bluebird Care

Date: Thursday 31 Mar 2022 More details

News (0)

News

Previous Events

There are no previous events for Bluebird Care Bury & Bolton

Meet the Team (7)

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Mobishir Rawthore

Job Title: Director

Joined: 2016

Mobishir Rawthore has a wealth of experience running a business, having previously been a director of Glancy Rawthore Graphics for over 25 years. Looking for a change in direction and wanting to work in an industry where he would be able to make a difference to people’s lives, he decided to take over Bluebird Care Bury & Bolton in May 2016.

Mobi, as he is affectionately known, has a passion to deliver high quality care into the community, working with his care management team to ensure that the systems and processes are in place to deliver the type of care “which I would want for my family or relatives”. He takes the lead role within the management team to ensure that the team is meeting CQC standards and that staff are fully supported in personal development by certified training.

Mobi ensures that all staff understand the importance of working in the care sector and putting the customer first. It is of the utmost importance to him that we allow the customers to receive homecare and support while remaining in the comfort and familiarity of their own homes. This is so we can enable our customers to keep their independence for as long as possible.

Mobi is married to Cath and has two Daughters, Kate and Ella. In his spare time he is a keen golfer and represents Cheshire County Seniors. He has always been an avid sportsman, having played badminton for Lancashire County for over 15 years. 

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Christopher

Christopher Turner

Job Title: Registered Manager

Joined: 2010

Our Registered Manager, Christopher Turner joined Bluebird Care Bury & Bolton in December 2010 as a care worker and quickly built a reputation for the quality of his care and support, his excellent work ethic, professional manner and, most of all, his popularity with our customers.

Although busy both in the office and at home with is partner and two young children, Chris has been successful in obtaining his CMI Level 7 in Leadership and Management.

Christopher left Bluebird Care Bury & Bolton for a short period of time at the end of 2018. He was offered a position as a regional manager for a nationwide Live-in Care company. It was a fantastic oppourtunity for Christopher to gain more experience and he enjoyed his time there, however when the oppourtunity arose for Christopher to return to Bluebird Care Bury & Bolton as General Manager, he was excited to come back and take on a new challenge.

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Kate Rawthore

Job Title: Care Supervisor

Joined: 2017

Kate joined Bluebird Care Bury & Bolton in July 2017.

Kate has recently moved back to Manchester after completing a degree in Education. During her studies she worked alongside a variety of children and young people, in a number of different settings. One of which was in a school for children with special educational needs and disabilities, this was the highlight of her time at university and it really brought out a passion for caring and helping others, adults as well as children.

“Seeing what a difference I could make to the development of the children I worked with was so rewarding. After that I knew I wanted to work in an industry where I could continue to help people and make a positive impact on their lives”.

Kate's primary role is to work with our customers and their families members to make sure they all recieve the right care and support. Kate works hard to ensure that every care plan is specifically tailored to the needs of each individual customer. As well as working with new customers, Kate has regular meetings with exisiting customers to make sure they are happy, as well as giving them the oppourtunity to give direct feedback about the standard of care they recieve. Kate is also heavily involved with recruitment and the marking for the company.

Kate is the eldest daughter of Bluebird Care Bury & Bolton's Director, Mobishir Rawthore. She is working with her father to ensure we are providing the highest possible standard of care, at the same time as keeping our care workers and our customers happy.

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Joanne

Joanne Casey

Job Title: Care Supervisor

Joined: 2008

Joanne joined Bluebird Care Bury & Bolton in 2008 and is now our longest serving employee – a tribute to her calm and professional manner with customers and colleagues.

Joanne started with Bluebird Care Bury & Bolton as a care worker; however she was quickly promoted to Care Supervisor after just 12 months. This well-deserved promotion saw Joanne take on much greater responsibilities within the company, a role in which she has excelled she has also completed ILM Level 3 in First Line Management

Joanne’s primary role today is to work with our customers and their families and friends to make sure that they get the right care and support. Her primary activity involves taking care of customers, getting to understand them and translating their needs and desires into formal care plans.

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Michelle

Michelle Milner

Job Title: Care Coordinator

Joined: 2013

Michelle is our care coordinator and joined Bluebird Care Bury & Bolton in 2013, initially as a care worker.

Michelle has vast experience within the care sector and is our internal training manager.

Michelle is qualified to train our staff in Moving & Handling and the Administration of Medication.

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Nina

Nina Fouche

Job Title: Recruitment and Office Manager

Joined: 2021

Nina joined Bluebird Care Bury & Bolton in Novmber 2021 and quickly became an integral part of our team here in Bury & Bolton. 

Nina has many years of experience working within the care sector, managing office teams and is an expert when it comes to recruiting high quality care staff for our team!

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Margaret Moran

Job Title: Finance Manager

Joined: 2016

Margaret joined Bluebird Care Bury & Bolton in May 2016 and is our dedicated finance manager.

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