£39.50 per 60 minute call
Our care visits start at 45 minutes up to full live-in-care.
Services include Personal Care, Domestic tasks / Cleaning, Making Meals, Shopping, Medication Prompts, Companionship, Trips out, are among many of the things we do to keep the person safe and sound in their own home or residence, for as long as possible.
Bluebird Care Edinburgh has a Review Score of 9.5 (9.476) out of 10, based on 14 reviews in the last 2 years. Over all time Bluebird Care Edinburgh has 61 reviews.
Review from J P (Daughter of Client) published on 24 January 2020
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Reply from Jane Perry at Bluebird Care Edinburgh
Thank you so much for taking the time to review our services and we will ensure your kind comments are passed onto your mother’s carers. It means a lot that you have trusted us with her care.
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Review from C W (Daughter of Client) published on 24 January 2020
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Reply from John Perry at Bluebird Care Edinburgh
Thank you for reviewing us. We really value all feedback and your specific comments on our service. We’d be delighted to chat with you to find out what would make everything excellent in your opinion. I’ll be in touch.
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Review from C H (Son of Client) published on 17 January 2020
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Reply from Jane Perry at Bluebird Care Edinburgh
Thank you for your feedback and we are delighted to hear how our TLC not only benefits Mum but gives you confidence in our service which is so important to us.
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Review from Ann K (Sister of Client) published on 6 January 2020
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Reply from JOHN PERRY at Bluebird Care Edinburgh
Thank you Ann for your review; We take a great deal of pride in every customer we care for and are delighted that you have rated us as 5/5 Excellent. I will pass on your comments to all the staff who care for your sister, as they will be thrilled to hear that you are very happy with the service.
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Review from J R (Son of Client) published on 26 December 2019
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Review from H P (Daughter of Client) published on 23 September 2019
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Reply from John Perry, Director at Bluebird Care Edinburgh
Hi Helen, thank you for your review with regards to your mother’s care. We would love to hear your thoughts on how you feel we could improve our service from your ratings of 4’s to 5’s. As you know, we are very proud of the service we provide and your insight would be extremely valuable going forward.
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Review from D D (Son of Client) published on 17 September 2019
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Reply from John Perry at Bluebird Care Edinburgh
Comments such as these are what makes our jobs so worthwhile, thank you so much. It's a pleasure and an honour to look after your father, and all the staff involved in his care thoroughly enjoy the time they spend with him.
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Review from Irene M (Wife of Client) published on 11 September 2019
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Reply from John Perry at Bluebird Care Edinburgh
Thank you very much for your kind review; I will pass on your positive comments to the staff involved.
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Review from D M (Husband of Client) published on 9 September 2019
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Review from James M (Husband of Client) published on 20 August 2019
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Reply from Jane Perry at Bluebird Care Edinburgh
Thank you so much for your kind words. This is greatly appreciated and shared with all staff involved with your service.
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Review from Helen M (Client) published on 25 July 2019
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Reply from John Perry at Bluebird Care Edinburgh
It's our honour to be able to help Helen, thank you for your review of our service. If there is anything we could do to improve, I would be delighted to hear your thoughts.
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Review from Shona P (Sister of Client) published on 28 March 2019
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Reply from Jane Perry at Bluebird Care Edinburgh
Thank you for taking the time to complete our review form Shona. Clearly, we could do a bit better in some areas to reach that excellent (5) in your eyes and we would welcome the opportunity to chat with you about this at the next care review. Your comments mean so much to the team who care for your brother, and we will ensure these are passed to them.
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Review from Sheila W (Daughter of Client) published on 27 March 2019
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Reply from Jane Perry at Bluebird Care Edinburgh
Thank you very much for your review and kind words. This not only means a lot to the team who care for your mother but to the back office staff, who work hard to ensure we get things just right for her.
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Review from Elaine S (Daughter of Client) published on 10 September 2018
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The carer visits for 6 hours every Thursday to let my dad go walking with his pal. Mum and her carer have visited art galleries and botanical gardens which my mum loves. She is imaginative and varied in her socialisation activities and we have seen an improvement in Mum's cognitive abilities reduction of anxiety and improved communication as a result.
Thanks to you for your support.
Reply from John Perry at Bluebird Care Edinburgh
Thank you so much for your kind review. We are all so pleased that both your parents are enjoying and benefiting from their visits with us.
This makes what we do so satisfying and worthwhile!
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Review from April M (Mother of Client) published on 31 July 2018
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Reply from John Perry at Bluebird Care Edinburgh
Thank you so much for your very kind review, we are all extremely humbled by your comments.
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Review from Alan H (Son of Client) published on 30 July 2018
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Review from Edith B (Client) published on 19 June 2017
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Review from Christine C (Client) published on 31 March 2017
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Reply from John Perry, Director at Bluebird Care Edinburgh
Delighted that you are happy with everything, I will pass on your kind comments to the staff, thank you.
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Review from Sarah D (Daughter of Client) published on 16 March 2017
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Our aim was to ensure mums safety and comfort allowing her to stay in her own home. We have increased her "package" but 3 weeks in, my sister and I are reassured by the care mum is receiving and knowing she is safe and comfortable. It is a huge relief for us.
The staff are building up a good relationship with Mum. From this first 3 weeks, we are reassured mum is safe and well cared for. Communication between us, the management team and mums carers has been excellent.
Reply from John Perry, Director at Bluebird Care Edinburgh
Thank you for your very kind and thoughtful comments, I will pass these on to the team.
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Review from F T (Wife of Client) published on 28 January 2016
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Reply from John Perry, Director at Bluebird Care Edinburgh
Thank you very much for your very kind comments. I will pass these on to the relevant staff involved in the care of your husband. We will continue to work extremely hard to maintain these high levels and we appreciate the faith you place in us.
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The Review Score of 9.5 (9.476) out of 10 for Bluebird Care Edinburgh is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.476 for Bluebird Care Edinburgh is calculated as follows: ( (57 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 84 Ratings = 4.476
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Edinburgh is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Jul 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Excellent
(6) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Not Assessed
(0) |
How well is care and support planned? |
Excellent
(6) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Director
Joined: 2008
Jane Perry started her home care journey with her husband, John back in 2008 when she purchased Bluebird Care Edinburgh. She has since opened offices in Glasgow South and Ayrshire.
Over the years, Jane has worked tirelessly to ensure she has a good team around her with the same passion for delivering high-quality, person-centric home care.
She got involved in the care sector as when she was looking for home care for her grandmother in Glasgow back in 2008, she was appalled at the lack of knowledge, services, and general attitude of the companies she contacted. This set off a ‘light bulb’ moment.
After extensive research, she chose Bluebird Care as they shared her ethos of providing a good old-fashioned service along with the ongoing support required to get her business up and running.
With Jane’s strong leadership together with her management team, she ensures that the interests and well-being of all customers and her team are met. Working with multidisciplinary teams and integrating with other leaders in the Social Care sector, Jane is as driven now as she ever was, to deliver the best, home care services possible.
Outside of work, Jane lives in the South of Edinburgh with her husband John and their lurcher Robbie. She loves listening to music, good food and wine, spending time with her family, and let’s not forget taking her dog (and best friend), Robbie for a walk on the beach.
Job Title: Director
Joined: 2008
John has worked in customer-facing and account management roles for over 35 years and is acutely aware of the importance of good customer service and the impact that it can have.
With John’s knowledge and experience, you’ll normally find that he’s the first point of contact when someone is looking for care for themselves or a loved one. He is friendly, knowledgeable, and passionate about providing a solution for every customer who is looking for a care package. He always takes the time to understand the customer’s needs, ensuring they have all the information required to make an informed decision about who cares for either themselves or their loved ones.
Outside of work, John is happily married to the lovely Jane and loves spending time with his family. He has 2 boys Nick and Adam along with 2 beautiful granddaughters, Eva and Alyssa. He loves football and supports his local team Hibs. He is also a very keen golfer, where he is a member of Broomieknowe Golf Club and has a handicap of 6.
His other interests are listening to (some say stuck in a musical time warp) to 70s & 80’s soul music.
Job Title: Care Manger
Joined: 2022
Geraldine joined the care sector at the age of seventeen as a Care Assistant in a private residential setting working alongside adults and children with learning disabilities. She worked there while attending University to complete my Honours degree in Applied Social Studies. After obtaining her qualification, she moved to Scotland from Ireland and joined the Care at Home sector and states she has never looked back.
As Registered Manager, Geraldine spends her time empowering her team, and always ensuring the quality and compliance remains high. She is passionate about delivering high-quality homecare service to people within the community and is honoured to be a part of the Bluebird Care team.
Outside of work, you will find Geraldine spending time with her family, returning to Ireland as often as she can, reading and yoga.
Job Title: Field Care Supervisor
Joined: 2023
Ashley has been in the care sector for 12 years. She started her journey as her middle daughter was premature and required a colostomy bag along with an NG tube for feeding and lots of extra support. Ashley was given training by the hospital so that she understood how to care for her daughter and her additional needs, she enjoyed this aspect, finding it extremely rewarding.
She decided to join the care sector and began working in a nursing home as a Care Assistant whilst she did her SVQ 2 in 2015. With a wealth of experience, knowledge, and qualifications under her belt she is now working towards her SVQ 4.
In her spare time, she dedicates herself to looking after her 3-year-old cob (horse) and you'll often find her there every morning and evening. When she's not there, she's finding different activities to keep her kids entertained over the weekend.
Job Title: Coordinator
Joined: 2024
Chelsea started in the home care sector over 6 years ago with a passion for helping people. Her passion is being able to help people live the life that they want to, how they want to. Working with Bluebird Care gives her the ability to help customers stay home surrounded by their things and memories.
When she's not at work, Chelsea loves to go wild swimming and camping with her family. She has two children and two dogs who love to explore the great outdoors with her.
Job Title: Learning & Development Manager
Joined: 2023
John has worked in the care sector for over 18 years; he has worked in private, residential and care at home. His journey started as a support worker with ILS where he progressed to senior carer.
He completed his SVQ level 3 and then moved to Hansel Alliance where he worked with young adults with complex care needs. During his time here, he progressed to coordinator and later the manual handling trainer.
After that, he moved on to be a personal assistant for a young man who was nonverbal with complex autism, but he missed the training side, so he moved to Carewatch where he was training manager for 6 years.
He enjoys training because he feels he can give people the best knowledge and understanding to provide high-quality care. Learning from his experiences, he likes to laugh during training to ensure that it keeps fun to allows people to retain more.
In his spare time, he likes to play pool, and clay pigeon shooting, and he does dabble in buying and selling antiques and collectables.
Job Title: Business Support
Joined: 2023
Maria has over 30 years of experience in running several retail businesses and 20 years in property management. Whilst not specific to the home care sector, she has a wealth of experience to help support our 3 offices to remain high in quality, and fully compliant with a little bit of fun.
Interesting fact: whilst she’s lived in Scotland since 1978, she’s fluent in Italian.
In her spare time, you’ll find her walking her dog Toby, cooking up a storm in the kitchen and spending time with her family & friends.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Edinburgh to verify any information. View our terms and conditions. Bluebird Care Edinburgh has a Platinum Service – more info.