Bluebird Care Edinburgh

75a Peffer Place, Edinburgh EH16 4BB
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9.5 61 Reviews
  • Bluebird Care Edinburgh, Edinburgh
Bluebird Care Edinburgh have been been in business since 08/08/08 and from that date, have delivered literally thousands of successful care visits during that time.

Bluebird Care Edinburgh provide high-quality, person-centric home care, meaning that services are individually tailored to suit the customer's needs. They respect the customer's personal preferences and make the most of their homely comforts.

Care visits start at 60 minutes up to full live-in care with no minimums. Bluebird Care Edinburgh does not believe in charging management fees for assessments or for customer reviews. They tailor their visits to what you, 'The Customer', wants. Their care plans are flexible to the customers' needs, and they have a team of happy and committed staff who continue to produce excellent care in the comfort of their customers' home's or residencies.

Bluebird Care Edinburgh invests heavily in technology, training, and recruitment, looking to be consistent in its commitment to continuing its high standards. The management team are innovative and regularly seeks reviews from their team, customers, and family to ensure that any changes are well received and to seek further improvements.

Some useful facts to know:

Recognised as on of the best home care providers, not only in Edinburgh, but throughout the entire country, Bluebird Care Edinburgh are proud to continue to deliver high quality care to each and every one of their customers.

•        They fully manage the overall home care requirements to ensure the customers are covered each step of the way.
•        They are on hand to support customers 365 days a year. Care visits don’t stop simply because it’s a Bank Holiday. They have an on-call service for out-of-hours.
•        Free access to OpenPASS. This is an app that allows family members to see what is happening with their loved ones no matter where they are in the world.

Care Provided by Bluebird Care Edinburgh

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Geraldine O'Reilly (Registered Care Manager)

Funding & Fees Guide for Bluebird Care Edinburgh

  • Prices
  • £39.50 per 60 minute call


  • Our care visits start at 45 minutes up to full live-in-care.
    Services include Personal Care, Domestic tasks / Cleaning, Making Meals, Shopping, Medication Prompts, Companionship, Trips out, are among many of the things we do to keep the person safe and sound in their own home or residence, for as long as possible.


Bluebird Care Edinburgh Reviews (61)

Total of 61, showing 61-61
9.5

Bluebird Care Edinburgh has a Review Score of 9.5 (9.476) out of 10, based on 14 reviews in the last 2 years. Over all time Bluebird Care Edinburgh has 61 reviews.

Overall Experience

  • 44
  • 13
  • 3
  • 1
  • 0

Date Published

61
9
10
14
47
Overall Experience  Overall Experience 5.0 out of 5

I have used this company for two years since needing help with showers, washing hair etc
after developing cracked vertebrae through osteoporosis. They have tried to match my two carers to my demands and especially that I like the same people it establishes trust, saves time so we can have a coffee
together whilst putting the world to rights, very important for someone living on their own.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.476)

Overview of Review Score

The Review Score of 9.5 (9.476) out of 10 for Bluebird Care Edinburgh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.476 for Bluebird Care Edinburgh is calculated as follows: ( (57 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 84 Ratings = 4.476

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Edinburgh is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 30 Jul 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Excellent

(6)

How good is our staff team? Very good

(5)

How good is our setting? Not Assessed

(0)

How well is care and support planned? Excellent

(6)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (15)

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Meet the Team (7)

Jane

Jane Perry

Job Title: Director

Joined: 2008

Jane Perry started her home care journey with her husband, John back in 2008 when she purchased Bluebird Care Edinburgh. She has since opened offices in Glasgow South and Ayrshire.


Over the years, Jane has worked tirelessly to ensure she has a good team around her with the same passion for delivering high-quality, person-centric home care.


She got involved in the care sector as when she was looking for home care for her grandmother in Glasgow back in 2008, she was appalled at the lack of knowledge, services, and general attitude of the companies she contacted. This set off a ‘light bulb’ moment.


After extensive research, she chose Bluebird Care as they shared her ethos of providing a good old-fashioned service along with the ongoing support required to get her business up and running.


With Jane’s strong leadership together with her management team, she ensures that the interests and well-being of all customers and her team are met. Working with multidisciplinary teams and integrating with other leaders in the Social Care sector, Jane is as driven now as she ever was, to deliver the best, home care services possible.


Outside of work, Jane lives in the South of Edinburgh with her husband John and their lurcher Robbie. She loves listening to music, good food and wine, spending time with her family, and let’s not forget taking her dog (and best friend), Robbie for a walk on the beach.


John

John Perry

Job Title: Director

Joined: 2008

John has worked in customer-facing and account management roles for over 35 years and is acutely aware of the importance of good customer service and the impact that it can have.


With John’s knowledge and experience, you’ll normally find that he’s the first point of contact when someone is looking for care for themselves or a loved one. He is friendly, knowledgeable, and passionate about providing a solution for every customer who is looking for a care package. He always takes the time to understand the customer’s needs, ensuring they have all the information required to make an informed decision about who cares for either themselves or their loved ones.


Outside of work, John is happily married to the lovely Jane and loves spending time with his family. He has 2 boys Nick and Adam along with 2 beautiful granddaughters, Eva and Alyssa. He loves football and supports his local team Hibs. He is also a very keen golfer, where he is a member of Broomieknowe Golf Club and has a handicap of 6.


His other interests are listening to (some say stuck in a musical time warp) to 70s & 80’s soul music.


Geraldine

Geraldine O'Reilly

Job Title: Care Manger

Joined: 2022

Geraldine joined the care sector at the age of seventeen as a Care Assistant in a private residential setting working alongside adults and children with learning disabilities. She worked there while attending University to complete my Honours degree in Applied Social Studies. After obtaining her qualification, she moved to Scotland from Ireland and joined the Care at Home sector and states she has never looked back.


As Registered Manager, Geraldine spends her time empowering her team, and always ensuring the quality and compliance remains high. She is passionate about delivering high-quality homecare service to people within the community and is honoured to be a part of the Bluebird Care team.


Outside of work, you will find Geraldine spending time with her family, returning to Ireland as often as she can, reading and yoga.


Ashley

Ashley Duncan

Job Title: Field Care Supervisor

Joined: 2023

Ashley has been in the care sector for 12 years. She started her journey as her middle daughter was premature and required a colostomy bag along with an NG tube for feeding and lots of extra support. Ashley was given training by the hospital so that she understood how to care for her daughter and her additional needs, she enjoyed this aspect, finding it extremely rewarding.


She decided to join the care sector and began working in a nursing home as a Care Assistant whilst she did her SVQ 2 in 2015. With a wealth of experience, knowledge, and qualifications under her belt she is now working towards her SVQ 4.


In her spare time, she dedicates herself to looking after her 3-year-old cob (horse) and you'll often find her there every morning and evening. When she's not there, she's finding different activities to keep her kids entertained over the weekend.


Chelsea

Chelsea Feeney

Job Title: Coordinator

Joined: 2024

Chelsea started in the home care sector over 6 years ago with a passion for helping people. Her passion is being able to help people live the life that they want to, how they want to. Working with Bluebird Care gives her the ability to help customers stay home surrounded by their things and memories.


When she's not at work, Chelsea loves to go wild swimming and camping with her family. She has two children and two dogs who love to explore the great outdoors with her.


John

John MacDonald

Job Title: Learning & Development Manager

Joined: 2023

John has worked in the care sector for over 18 years; he has worked in private, residential and care at home. His journey started as a support worker with ILS where he progressed to senior carer.


He completed his SVQ level 3 and then moved to Hansel Alliance where he worked with young adults with complex care needs. During his time here, he progressed to coordinator and later the manual handling trainer.


After that, he moved on to be a personal assistant for a young man who was nonverbal with complex autism, but he missed the training side, so he moved to Carewatch where he was training manager for 6 years.


He enjoys training because he feels he can give people the best knowledge and understanding to provide high-quality care. Learning from his experiences, he likes to laugh during training to ensure that it keeps fun to allows people to retain more.


In his spare time, he likes to play pool, and clay pigeon shooting, and he does dabble in buying and selling antiques and collectables.


Maria

Maria Lisi

Job Title: Business Support

Joined: 2023

Maria has over 30 years of experience in running several retail businesses and 20 years in property management. Whilst not specific to the home care sector, she has a wealth of experience to help support our 3 offices to remain high in quality, and fully compliant with a little bit of fun.


Interesting fact: whilst she’s lived in Scotland since 1978, she’s fluent in Italian.


In her spare time, you’ll find her walking her dog Toby, cooking up a storm in the kitchen and spending time with her family & friends.