Bluebird Care Enfield

470a Green Lanes, Palmers Green, London N13 5PA
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9.1 23 Reviews
  • Bluebird Care Enfield, London
The team at Bluebird Care Enfield is dedicated to providing a versatile range of care packages within your own home. They pride themselves on working with you to ensure the care and support they offer is tailored to your individual needs and circumstances.

They employ a team of compassionate care assistants who are trained to ensure they have the knowledge and skills required to make a difference to the lives of those they care for and support.

Bluebird Care Enfield operates across the Borough of Enfield including Edmonton, Southgate, Cockfosters, Enfield and Palmers Green. It is a successful brand, highly regarded within the care sector.

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Care Provided by Bluebird Care Enfield

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Larry Berkowitz (Director)

Funding & Fees Guide for Bluebird Care Enfield

  • Prices

  • £19.11 - £29.45 per hour (excluding Bank Holidays)

Bluebird Care Enfield Reviews (23)

Total of 23, showing 21-23
9.1

Bluebird Care Enfield has a Review Score of 9.1 (9.133) out of 10, based on 10 reviews in the last 2 years. Over all time Bluebird Care Enfield has 23 reviews.

Overall Experience

  • 15
  • 7
  • 0
  • 0
  • 1

Date Published

23
3
5
9
14

Review from Jo B (Daughter of Client) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care Enfield have provided an outstanding personal care service for my late father for the last four months. As my father had dementia, it sometimes proved to be difficult for the carers to do their job, but being professional as they all were, they dealt with this impeccably. The family would
like to thank all involved in my fathers care.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Enfield

Thank you so much for taking the time to write this review, especially at such a difficult time. It was an honour to have been given the opportunity to care for your father, who will be missed. I will pass on your positive comments to our carers.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan W (Daughter of Client) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Never had personal experience of a care agency, only had views of friends, but having had someone who is great for my father, as they are encouraging and supportive, my mind was put at ease. Both my father and myself are pleased with the level of care and dignity received. Bluebird have exceeded my
expectations.

Reply from Debi O'Sullivan, Operations Manager at Bluebird Care Enfield

Thank you very much for taking the time to write this positive review. We are delighted to learn that we have exceeded your expectations. I will feedback your comments to the carers.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P S (Client) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent carers who really do care!
The director and his team have really made a big impact on my life.
I am so grateful to everyone at Bluebird Care Enfield.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.1 (9.133)

Overview of Review Score

The Review Score of 9.1 (9.133) out of 10 for Bluebird Care Enfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.233 for Bluebird Care Enfield is calculated as follows: ( (33 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 60 Ratings = 4.233

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Enfield is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jan 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (5)

Larry

Larry Berkowitz

Job Title: Director

Joined: 2019

I have been the Director of Bluebird Care, Enfield since 2019. I chose to lead the delivery of home care services because of my commitment to ensuring those with care and support needs can receive the services they need within the comfort and familiarity of their own homes.


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Debi O'Sullivan

Job Title: Operations Manager

Joined: 2020

Debi became the Registered Manager of Bluebird Care Enfield In July 2023. As a young adult, Debi embarked on a career in social care, first as a Care Worker furthering her career and education by holding senior management positions.


Debi is also a qualified and experienced teacher and has supported many proprietors and managers through their level 5 Leadership and Management qualifications.
Debi's passion for excellence in the provision of care has never wavered.


Joanne

Joanne March

Job Title: Care Coordinator

Joined: 2019

Joanne has worked in care for 23 years, working with Bluebird Care since 2019. Jo started her career as a carer and worked her way up to becoming a care coordinator. Jo has a tremendous level of knowledge and experience in supporting individuals with a wide range of needs within their own homes.


Susan

Susan Stubbs

Job Title: Supervisor

Joined: 2020

Susan joined us as a care assistant and she has worked her way up to become a Field Care Supervisor at Bluebird Care Enfield.


Susan oversees the smooth running of her designated area with great pride.


Zoodai

Zoodai Wong

Job Title: Recruitment and Training Administrator

Joined: 2020

Zoodai has used her impressive administration skills, which have been developed over her career, to help provide a high-quality recruitment and administrative service to both staff and customers.


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