Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Bosworth Homecare, 7a Market Street, Nuneaton CV13 0JN
Submit a Review
9.8 24 Reviews
  • Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley, Nuneaton
Bosworth Homecare provides high quality home care services to maintain and improve vulnerable individuals' physical and mental wellbeing.

The team provide a wide range of services including personal care, domestic support, medication administration, cleaning, companionship and more. The services are tailored to your needs and preferences to ensure a personalised experience. They provide care from as little as 1 hour per week, to full time support with several visits per day.

Bosworth Homecare understands the importance of continuity, particularly for those with Alzheimer's and Dementia. You will be matched with regular carers to ensure the best person-centred support.

Bosworth Homecare strives to ensure that each person in their care can remain in the comfort of their own home and live as independently as possible, for as long as possible.

The Coalville team provide care in Coalville, Markfield, Whitwick, Ibstock, Ellistown, Hugglescote, Ravenstone, Stanton under Bardon, Greenhill, Agar Nook, Ratby and Groby.

The Market Bosworth team provide care for Market Bosworth, Newbold Verdon, Desford and Barlestone.

The Measham team provide care in Measham, Ashby, Donisthorpe, Oakthorpe, Appleby, Moira, Snarestone.

The Hinckley team provide care in the Hinckley, Earl Shilton, Barwell and Burbage area.

Care Provided by Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Dawn Smith (Manager)

Funding & Fees Guide for Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

  • Prices
  • Please contact us for more information on £, you can call our office for any details you may need, and any requirements you have. Our office is open Monday - Friday 9am - 5pm for any questions.


Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley Reviews (24)

Total of 24, showing 1-20
9.8

Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley has a Review Score of 9.8 (9.795) out of 10, based on 19 reviews in the last 2 years. Over all time Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley has 24 reviews.

Overall Experience

  • 19
  • 5
  • 0
  • 0
  • 0

Date Published

24
4
11
19
5
Overall Experience  Overall Experience 5.0 out of 5

We have been using Bosworth care for a couple of months and I was very impressed with how excellent the caregivers are. We started with one call a day so my father could get used to them going in. The ladies that were assigned our calls are so friendly helpful and caring that he excepted them from the
first call. Even though I initially only had half a hour calls they never rushed him or left him until everything was done working at his pace. I can not recommend Bosworth enough the office staff are so helpful and can quickly sort extra call if needed and they carers we have had have all been excellent and gone above and beyond what I initially expected

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you so much for your lovely review! We are so pleased to hear that your father has felt comfortable with our carers from his first visit! It's great to know our team has been able to work at his pace and that both the carers and office staff have been helpful and have gone above and beyond, this is so lovely to hear and I will pass this all on to them.Thank you again for your review and if you ever need anything, please do let us know.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All the carers are very friendly, efficient and caring. They spend time chatting to my husband who enjoys the interaction with the different carers who visit him. The staff in the office are also very helpful and accommodating.

Reply from Tess Awcock, Administrator at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you for your kind words, we really appreciate it, I will make sure this gets passed on to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All the carers who visit my mother are excellent. I literally can't fault any of them. They are always cheerful and extremely good at their job. I don't know where we would be without them.

Reply from Tess Awcock, Administrator at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you so much for your kind words and great review. I will make sure this positive feedback is passed on to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

In the absence of family and my father's normal carer, I had to arrange stand-in care for a short period over the summer. Bosworth Homecare have been very flexible and reliable in providing cover when needed from the outset. The carers have been punctual, helpful, skilled and very friendly, building
a good rapport with my father. I have felt reassured by the service Bosworth Homecare have provided and the conscientious and professional attitude of all the staff and will continue to call upon their help in the future.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you for your kind words and positive feedback! It's wonderful to hear and we will share the positive feedback with our carers. We take great pride in ensuring our clients and their families feel reassured and supported through every step of the way. If you ever need us again, we would be more than happy to provide care whenever needed.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

If the schedule changes informing the clients would be appreciated.
More consistent visit times.

Reply from Tessa Awcock, Administrator at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thanks for your feedback, I will make sure this is passed on to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care I am receiving. The staff are very good and things are fine.

Reply from Tessa Awcock, Administrator at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you so much for your review. I will pass your feedback on to all of the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

This is the third time I have had Bosworth Homecare and always pleased with my care. (Had them 2022 and 2023). Carers are chatty, friendly and they are good at their job. It is better when you get regular ones as they know exactly what to do when they come.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you so much for your lovely review, we really appreciate it. It is so lovely to hear the kind words about our carers and I will be sure to pass this on to them all!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Went beyond and above with the care of my uncle, who was a difficult person at times to deal with due to his Alzheimer's. Good communication from all staff. Great team, professional and had a caring approach to their work.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you so much for your lovely words, we really appreciate it! I will pass your praise on to all of the team who cared for your uncle.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have found the service provided very good and particularly when an emergency crops up you have provided both cover and correct response. When I have requested cover and transport for Clinics etc. you have always tried hard to meet that request.

Reply from Tess Awcock, Administrator at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Many thanks for the kind comments, I will feed this back to the team. We are glad that we have been able to support you through any emergencies and that you find our service reliable.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From the day we began using the service of Bosworth Homecare, we felt Dad was being treated so well and very kindly by the staff.
He is well looked after and treated with respect by the staff and they help with preparing his meals and making sure he eats them along with doing other duties in the house
which helps us immensely.
Couldn't recommend Bosworth Homecare enough, thank you for all of your help over the last 18 months.

Reply from Dawn Smith, Manager at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you for your kind words, it is a privilege to support your father.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Staff are absolutely fantastic and always go above and beyond.
Very good at catering to my grandfather's as well as our family's needs.
Very good at communicating what they need from us, will give me regular updates via text and always on the other end of the phone if we need any further assistance.
Would
recommend to anyone.

Reply from Alex Ensor, Recruitment and Retention Officer at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you so much for your very kind words. We are so pleased that you and your grandfather are happy with the care provided and I will pass this review on to all of our staff to let them know!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I find that Bosworth Homecare are very reliable. The regular carer is exceptional - very caring and conscientious with a great deal of common sense. I feel that my mum is in good, safe hands. The management is helpful and supportive.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care team are excellent when interacting with Mum. They are always polite and always turn up within the allocated time slots. Great team with great personalities and a professional and caring approach to their work. Thanks guys.

Reply from Dawn Smith, Manager at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you for the lovely review, our carers will be so happy to hear this. I will pass on your kind words.
Kind regards.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Bosworth Homecare enough. The care they provided to my mother was superb, I cannot fault it. They were always on time, pleasant and increased the care if they felt it was needed. They supported not only my mother but also myself, it has been an emotional roller coaster but they have
done a great job! Thank you so much.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care I am receiving and the lovely, friendly carers.

Reply from Dawn Smith, Manager at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you Janet we are happy that you are pleased with your care and feel that our carers are friendly, it's always good for the carers to have such positive feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very good and well executed at home. Excellent service, very polite and respectful. First class!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Simply outstanding! Bosworth Homecare have been supporting my mum for some time now. In doing so they are also supporting my dad, who cares for Mum 24/7. At 86 and 89 years old respectively, they obviously need help and that help is provided by Bosworth Homecare, fantastically. We just had a scare when
Dad was admitted to hospital and the care coordinator and the team immediately helped with additional support and care, providing all we requested, in a professional, friendly way. My sister and I cannot thank you enough, you are allowing our parents to stay in their own home as long as possible. The care coordinator is great. Thank you so much!

Reply from Dawn Smith, Manager at Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

Thank you for your lovely review. I will pass this on to all the team, it is a pleasure to support your mother and father, thank you again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum had care from Bosworth Homecare for many years until she passed away. Carers became friends and were extremely supportive, especially in the later months.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has care in the Barwell area. The girls always go above and beyond for her. I have spoken to the office on numerous occasions and they are always friendly. Thank you, Bosworth, as I know my mother is being well cared for.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother receives care three times a week from Bosworth Homecare in the morning as she struggles to get out of bed on her own, the carers are excellent and helps her with everything she needs help with and I can't fault them, nothing is too much trouble. Would recommend them to anyone.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.795 for Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley is calculated as follows: ( (91 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 112 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (4)

Dawn

Dawn Smith

Job Title: Branch Manager

I have worked in the Care industry for many years in different roles. I have been the Branch Manager for Bosworth Homecare's Head Office since 2021.


Courtney

Courtney Laud

Job Title: Care Co-Ordinator Measham

I have been in the Care industry since 2016, when I began as a carer, in 2020 I became the Care Co-Ordinator for Measham, Ashby and Market Bosworth. I love being in Care as every day is different.


Sarah

Sarah Knight

Job Title: Care Co-Ordinator Coalville

I am the Care Co-Ordinator for Coalville, Markfield and surrounding areas. I have worked in care since 1996, and have been with Bosworth Homecare since 1999. I have done many different roles including Carer, Senior Carer, Line Manager and now Co-Ordinator. I came into the sector because I had a keen interest and did Health and Social Care in College.


Freya

Freya Wilkes

Job Title: Field Care Supervisor

I have worked in Care since 2017 and became a Senior carer in 2019 and I am now a Field Care Supervisor. I love this job as I love helping people and trying to make their lives that little bit easier.


Frequently Asked Questions about Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley

What Type of Services does Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley offer?

Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley offers Home Care.

How many Carers does Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley employ?

Bosworth Homecare: Market Bosworth, Coalville, Measham & Hinckley employs 80 carers.