Meridian Health and Social Care - Blackpool

Ground Floor, 13-17 All Hallows Road, Bispham, Blackpool FY2 0AS
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1.0 2 Reviews
  • Meridian Health and Social Care - Blackpool, Blackpool

Care Provided by Meridian Health and Social Care - Blackpool

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Sam Shephard (Manager)

Meridian Health and Social Care - Blackpool Reviews (2)

1.0

Meridian Health and Social Care - Blackpool has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years. Over all time Meridian Health and Social Care - Blackpool has 2 reviews.

Overall Experience

  • 0
  • 1
  • 0
  • 0
  • 1

Date Published

2
0
0
1
1
Overall Experience  Overall Experience 1.0 out of 5

My grandmother has used Meridian for a little over a month, their initial assessment was for 30 minutes in the mornings to help her eat. This was not enough, as she is blind, bed-bound, and has a colostomy bag.
4 days over the festive period, no carers showed up at all with no reason provided until
after the fact.
Her stoma exploded 3 times, to my knowledge. Meaning she either did not have it changed in time or had it poorly attached.
Her carer was incapable of lifting her out of her commode (a very old, very frail woman) and on numerous occasions her kitchen has been left in a mess, she hasn't been properly fed, and has been left to lie in her own excrement. I am appalled. And if I am able to afford a solicitor, will be pressing charges.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I would not recommend this company to anyone, ever. They will not help you if you make a complaint about one of their carers. Instead, the managers will serve you with a notice of termination of your care package. The managers are rubbish, but the normal carers are excellent, except one, who I banished
from the house. But instead of finding us another carer to replace this one who is banned permanently, with another driver just for 30 minutes every morning at 07:00 am until 07:30 am, they served us with a notice to find another care provider. They do not have loyalty to service users, and they don't appear to respect our wishes.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Meridian Health and Social Care - Blackpool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.000 for Meridian Health and Social Care - Blackpool is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Meridian Health and Social Care - Blackpool is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Meridian Health and Social Care - Blackpool

What Type of Services does Meridian Health and Social Care - Blackpool offer?

Meridian Health and Social Care - Blackpool offers Home Care.

How many Carers does Meridian Health and Social Care - Blackpool employ?

Meridian Health and Social Care - Blackpool employs 50 carers.