Briars Home Care Services

23 Beechwood Drive, Thornton-Cleveleys FY5 5EJ
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3 Reviews
  • Briars Home Care Services, Thornton-Cleveleys
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Care Provided by Briars Home Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Briars Home Care Services
  • Person in charge
  • Imtiaz Ismail (Manager)

Funding & Fees Guide for Briars Home Care Services

  • Prices

  • £18.49 per hour - LCC rate.
    £17.55 per hour - Private rate.
    £17.33 per hour - NHS rate.
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Briars Home Care Services Reviews (3)

Over all time Briars Home Care Services has 3 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 1

Date Published

3
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3

Review from Robert H (Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both the office staff and carers from Briars Home Care were simply amazing. We needed help quite quickly with a relative, with specific needs and the response from them was faultless. Highly recommended!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Janie C (Client) published on 19 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Office staff were really friendly, I called up for extra hours after an accident a week after going with them and they found the time to help out with almost everything I asked for. Office staff are angels and deserves so much love. Can't fault them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Racheal H (Client) published on 14 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I was a client of Briars Home Care Services for approximately 10 months. I can honestly say they were the worst agency I have ever had. When I first started with them they could only offer me an 11 am morning call, they said it was only temporary and as soon as they could they would give me an earlier
time, that never happened. Same with my bed call visit, 6 pm, 17 hours in stuck in bed is too much for anyone, especially someone like me who is still relatively young with 2 children. I was supposed to have been given one of their handbooks (by statutory regulation) I never received such a book.
The standard of staff training was extremely poor. This was evident when they brought down a metal bar on the hoist and it hitting me on the head. At least twice a week, frequently more either 1 or both carers were 30 mins or more late, often only 1 carer would turn up. I could go on but not enough space on here, the office kept sending carers I had barred. Strongly advise avoiding this disrespectful agency.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 15 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Briars Home Care Services

What Type of Services does Briars Home Care Services offer?

Briars Home Care Services offers Home Care.

How many Carers does Briars Home Care Services employ?

Briars Home Care Services employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Briars Home Care Services to verify any information. View our terms and conditions. Briars Home Care Services has a Basic Service – more info.