Bridge Care Services Ltd

8-10 Market Street, Marple, Stockport SK6 7AD
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9.8 64 Reviews
  • Bridge Care Services Ltd, Stockport
Bridge Care Services Ltd offer trained and reliable staff who are committed to supporting independence in the home. Patience and compassion are key service attributes and all care techniques are personalised to suit the individual client and their families.

Health and well-being are prioritised throughout all objectives and decision-making, while the company also provide cleaning services. The possibilities of care packages to contribute to life satisfaction are many and varied.

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Care Provided by Bridge Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Bridge Care Services Ltd
  • Person in charge
  • Rebecca Mannion (Registered Manager)

Funding & Fees Guide for Bridge Care Services Ltd

  • Prices

  • Please contact our office for the most up to date price list


    The minimum visit for personal care is 30 minutes.


    Please contact our office for up to date fees and a copy of our brochure.
    Please contact us for charges, as services vary


    Personal care and Shopping service:
    Please contact office for up to date fee information

Bridge Care Services Ltd Reviews (64)

Total of 64, showing 41-60
9.8

Bridge Care Services Ltd has a Review Score of 9.8 (9.794) out of 10, based on 21 reviews in the last 2 years. Over all time Bridge Care Services Ltd has 64 reviews.

Overall Experience

  • 50
  • 14
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Date Published

64
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9
21
43

Review from D C (Client) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class service.

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Review from K R F (Client) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very impressed with the service Bridge Care Services Ltd provides. They are attentive, caring and efficient. If they have any problems they contact a family member immediately. Very prompt on timings and visits always pleasant. Overall extremely pleased and would recommend.

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Review from Susan W (Wife of Client) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff efficient. Very pleasant and prompt.

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Review from Marion M (Son of Client) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good company.

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Review from Dora M (Client) published on 13 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are really helpful and cheer me up.

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Review from A F (Client) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with service received.

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Review from E P (Client) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and friendly service from the office and carers.

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Review from L S (Daughter of Client) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the standard and quality of Bridge Care Services.

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Review from S F (Client) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, I am very pleased with the service provided.

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Review from C C (Client) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so lucky finding Bridge Care Services (when hearing other comments about their care companies)
They arrive on time and are very caring to my disabled husband and go the extra mile if needs be.

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Review from A F (Daughter of Client) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My elderly parents finally agreed to have care after much persuading. However, they are now very happy to allow the very pleasant and hard working staff to help them daily.
Any problems are always flagged up and this gives peace of mind to us as well as them.
A very hard job is done in a friendly
and efficient way.

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Review from Anthony C (Son of Client) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found Bridge Care to be reliable and compassionate, despite increasing disability and consequent demands on the service it has coped cheerfully and effectively.
Our father has been able to stay in his own home much longer that might otherwise have been the case.
He has always been
treated with dignity and cared for sensitively.

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Review from Julie H (Daughter of Client) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been with Bridge Care for a number of years now and currently has 6 visits a day.
Where possible the office allow continuity in her care.
Mums dignity and respect are always catered for and sometimes I need to ring them for an earlier call which has been facilitated, eg. If she urgently
needed the toilet.

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Review from B N (Daughter-in-law of Client) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has Dementia (limited short term memory)
Bridge Care have been looking after her for over 4years, initially a morning call to give her medication, this then increased to three times a day at mealtimes, also to help with personal care.
Bridge Care have been brilliant, they call if
there are any concerns, we have very good communication with them. When my husband was going through cancer treatment and ops it meant I did not have to worry, as I knew she was being well cared for.
It is great that she has a rota of the same carers, some of whom go over and beyond the call of duty.
They are great and do an excellent job. Thank you.

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Review from Kenneth M (Client) published on 27 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was admitted to hospital on August 16th, 2016 to have a complete left shoulder replacement. After the operation, I was discharged on August 25th, 2016. My care with Bridge Care started on August 29th, 2016. I really did not want any care but when the care started I was amazed at the service that all
these girls/ladies provided for me. Every person connected to Bridge Care were exceptional, nothing was too much trouble for these ladies to do. If I need any care in the future I will not hesitate to contact the office at Bridge Care. By the way, I am an 89-year-old gentleman. I totally relied on my carers.

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Review from Janette H (Daughter of Client) published on 4 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I are so appreciative of the care and attention all the carers give to my mum (and dad). One weekend stands out though, one of my mum's carers noted a bulge in my mum's groin and thought it may be a hernia, my mum had been vomiting as well so the carer contacted the office and to cut
a long story my mum's GP was contacted. A visit arranged and my mum given the all clear. It was so good to know that action would be taken when problems reported. We were kept informed all the time. Thank you so much for all you do.

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Review from Chris A (Son of Client) published on 16 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted Bridge Care last year as we needed some extra help for my mum after my dad passed away.
Mum was really reluctant to have anyone in her house and especially carers. Bridge Care took the time to come out to meet us and especially to meet mum so they could match her with the perfect carer
for both her needs, and her personality.
Right from the first visit mum took a real shine to the ladies that were chosen to visit her and she now sees them as her friends not carers. As mum has Alzheimer's her needs and her moods can change from visit to visit but the team just cope amazingly. Nothing ever seems to be a trouble to them, from the management in the office to the carers, I can not speak highly enough of them all.
Thank you Bridge Care, you are making our lives so much better, especially mums.

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Review from Shirley H (Mother of Client) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care my mother gets, but she is not happy having a male carer, she is not allowing the carers to give her any personal care or change her clothes which is one of the main things she needs a carer for.

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Review from Jill (Daughter of Client) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are friendly, approachable and very reliable. They inform us if any concerns. Dad was very uneasy about employing carers at first but now looks forwards to their visits. My sister and I feel as though we also have support as well as our dad.

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Review from E M B (Client) published on 29 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very reluctant to have carers as I thought they would invade my privacy, but my family were worried as I had had a few falls. We were recommended to try Bridge Care and so I thought I'd give them a try.
I have been quite happy as all the carers are pleasant and very capable and I feel much better
now due to knowing that if I don't feel well, someone is going to call in each morning and help me to get going or contact someone who will do.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Bridge Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.794 for Bridge Care Services Ltd is calculated as follows: ( (103 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 126 Ratings = 4.794

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bridge Care Services Ltd is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (4)

Rebecca

Rebecca Mannion

Job Title: Registered Manager

Joined: 2022

Rebecca is responsible for the running of the service and oversees the management team.


Diane

Diane Brown

Job Title: Quality Assurance Manager

Diane is responsible for carrying out assessments and staff observations within the field.


Christine

Christine Prince

Job Title: Care Coordinator

Chris is the Manager for the Romiley/Bredbury and Woodley area.


She schedules their rotas and manages the teams.


Heather

Heather Burgess

Job Title: Care Coordinator

Heather is the coordinator for the Marple/Marple Bridge area.


She schedules the staff rotas for that area and manages the staff


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