Bridge Care Services Ltd

8-10 Market Street, Marple, Stockport SK6 7AD
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9.8 64 Reviews
  • Bridge Care Services Ltd, Stockport
Bridge Care Services Ltd offer trained and reliable staff who are committed to supporting independence in the home. Patience and compassion are key service attributes and all care techniques are personalised to suit the individual client and their families.

Health and well-being are prioritised throughout all objectives and decision-making, while the company also provide cleaning services. The possibilities of care packages to contribute to life satisfaction are many and varied.

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Care Provided by Bridge Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Bridge Care Services Ltd
  • Person in charge
  • Rebecca Mannion (Registered Manager)

Funding & Fees Guide for Bridge Care Services Ltd

  • Prices

  • Please contact our office for the most up to date price list


    The minimum visit for personal care is 30 minutes.


    Please contact our office for up to date fees and a copy of our brochure.
    Please contact us for charges, as services vary


    Personal care and Shopping service:
    Please contact office for up to date fee information

Bridge Care Services Ltd Reviews (64)

Total of 64, showing 61-64
9.8

Bridge Care Services Ltd has a Review Score of 9.8 (9.794) out of 10, based on 21 reviews in the last 2 years. Over all time Bridge Care Services Ltd has 64 reviews.

Overall Experience

  • 50
  • 14
  • 0
  • 0
  • 0

Date Published

64
9
9
21
43

Review from John (Son of Client) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say that Bridge Care Services are the top dog and i wouldn't want to change them for anything, they are kind, considerate and would do anything for you within reason. They are simply the best.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jackie B (Daughter of Client) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridge Care Services have looked after mum for several years now, carers visiting 4 times a day. There are about 12 carers who regularly visit. All of them without exception are friendly and professional. Mum really looks forwards to their visits and considers them to be her friends. Communication with
the family is excellent. The carer is competent at every visit. Notes are left if anything has run out (e.g bread) and we get a phone call if its anything important. E.g. medication not delivered, low on medical supplies, mum not feeling well etc and as mum is very deaf the carers phone us with any messages mum wants to get to us. I would say that the staff are the company's greatest asset and i would have no hesitation in recommending them indeed, mum's brother now uses then for caring and also cleaning.

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Treated with Dignity

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Review from M L (Daughter of Client) published on 7 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has medium stage dementia with very limited short term memory. The 3 times weekly visits allow her to continue living independently while giving us all the reassurance she is ok.

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Treated with Dignity

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Review from Helen S (Daughter of Client) published on 29 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

'Bridge Care' send two carers morning and evening to get mum up and dressed, and into bed. They also call four lunchtimes to give mum something to eat, and attend to her personal care.


The carers who attend to mum are the same team each week, so mum is happy for them to help her, as they are familiar

faces.
They are all polite, smart and efficient. The staff treat mum with respect and speak to her with consideration, from the youngest carers to the older more experienced carers.
The office staff are also extremely helpful, and go out of their way to help and support both mum, and myself.
'Bridge Care' are an excellent care service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Bridge Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.794 for Bridge Care Services Ltd is calculated as follows: ( (103 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 126 Ratings = 4.794

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bridge Care Services Ltd is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (4)

Rebecca

Rebecca Mannion

Job Title: Registered Manager

Joined: 2022

Rebecca is responsible for the running of the service and oversees the management team.


Diane

Diane Brown

Job Title: Quality Assurance Manager

Diane is responsible for carrying out assessments and staff observations within the field.


Christine

Christine Prince

Job Title: Care Coordinator

Chris is the Manager for the Romiley/Bredbury and Woodley area.


She schedules their rotas and manages the teams.


Heather

Heather Burgess

Job Title: Care Coordinator

Heather is the coordinator for the Marple/Marple Bridge area.


She schedules the staff rotas for that area and manages the staff


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