Domus Live-In Care

Oak House, The Avenue, Tunbridge Wells TN2 3FX
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8.0 1 Review
  • Domus Live-In Care, Tunbridge Wells
Domus Live in Care is a family run business and is part of the Care at Home Services organisation. Th team deliver high quality care to people in their own homes on a 24-hour basis. The care provided is person-centred and tailored to each individual. Having a live-in carer enables people to remain in their own homes, with their own familiar routines, just with some added support. Carers are dedicated to providing the best possible care and enhancing the quality of life for each person they care for. It may be a person is looking for some company, help with housework or freshly cooked meals or something more complex. Whatever the requirements are, Domus can meet those needs. All carers undertake a rigorous recruitment process which includes DBS checks and at least two references. Training certificates must be seen in person and each new member of the team is required to attend an induction process before any placement. Domus carers pride themselves on their ability to provide the best level of care they can, enabling individuals to live as independently as possible and experience life the way they want.

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Care Provided by Domus Live-In Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Danielle Price (Care Manager)

Funding & Fees Guide for Domus Live-In Care

  • Prices

  • Start from £1,250 per week with no hidden extras!

  • We would determine at assessment if the client had more complex needs, or if it was a couple and then fees would be higher.


    Please contact the branch for more information.

Domus Live-In Care Reviews (1)

8.0

Domus Live-In Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Domus Live-In Care has 1 review.

Overall Experience

  • 1
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Date Published

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Review from Madeline S (Daughter of Client) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the Live-in Care team enough! The carers have been amazing with my mum who has dementia. They're so kind, patient, and really know how to keep her comfortable and happy. The management team has been super helpful too - always there when I needed anything or had questions. Honestly, they've
made such a difference, and I'm so grateful for all their support. Thank you so much to everyone - you've been incredible!

Reply from Sanjay Raju, Digitial Marketing Lead at Domus Live-In Care

Thank you so much for your kind words and heartfelt review. We're delighted that our Live-in Care team has made a positive difference for your mum and your family. Providing compassionate and tailored care for individuals is at the heart of what we do, and it's wonderful to know that this has brought comfort and happiness to your mum. Your gratitude means so much to our team. Thank you for trusting us with your mum's care. We wish you and your family well. Take care!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Domus Live-In Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Domus Live-In Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Domus Live-In Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Danielle

Danielle Price

Job Title: Registered Manager

Danielle Price has worked for Domus for 7 years as a Care Service Manager and became the Registered Manager in May 2023. Danielle has extensive knowledge of the care industry and has previously worked as a domiciliary carer and in a care home. She is currently working towards her Level 5 Diploma in Business and Management. Formally an English teacher with a degree in English Literature, Danielle has a real passion for helping others and ensuring everyone is given all opportunities to live a happy and fulfilling life.


Steven

Steven Martin

Job Title: Care Service Manager

Steven Martin has worked for a different part of the company for 8 years. Care at Home Services is a domiciliary care provider and Steven has worked there as a Care Co-Ordinator, a job he excels in. He became a Care Service Manager for Domus in June 2023 and is relishing the new challenge of working in a different part of the care industry. Steven has worked as a carer himself, and so knows how rewarding it is to see people benefiting from the service. Steven will be working towards his Level 3 Diploma in Health and Social Care.


Frequently Asked Questions about Domus Live-In Care

What Type of Services does Domus Live-In Care offer?

Domus Live-In Care offers Home Care.

How many Carers does Domus Live-In Care employ?

Domus Live-In Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Domus Live-In Care to verify any information. View our terms and conditions. Domus Live-In Care has a Platinum Service – more info.