Care Connect Bury Ltd

Unit 7, Bury BL9 7BE
Submit a Review
8.0 3 Reviews
  • Care Connect Bury Ltd, Bury
Care Connect Bury Ltd has been providing high-quality care to older people in Bury, Rochdale and Lancashire since 2002, enabling people in the community to remain as independent as possible.

All care services provided are carefully tailored to meet each individual's needs. The wide range of services can be provided in a variety of ways to suit your needs, such as hourly care organised around your schedule.

This can include personal care or lifestyle support, such as meal preparation or grocery shopping.

Care Connect also provides specialist care, accommodating the needs of people with complex needs, such as dementia.

Show Care Connect Bury Ltd on the Map

Care Provided by Care Connect Bury Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care Connect Bury Ltd
  • Person in charge
  • Angela Brooks (Manager)

Funding & Fees Guide for Care Connect Bury Ltd

  • Prices

  • £17.86 - £20.00 per hour

  • Fees can be broken down in to 15 minute visits

Care Connect Bury Ltd Reviews (3)

8.0

Care Connect Bury Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Care Connect Bury Ltd has 3 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 1

Date Published

3
0
0
1
2

Review from S A (Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care I received for my mum. The carers were very friendly and communicated any needs for my mum effectively.
I could contact the company and they were very responsive with any questions I had.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jonathan B (Client) published on 30 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very bad service never follow policies and procedures and if you do have a complaint they try and make it go away. Sometimes there won't be staff to cover shifts and if you ever ring their on-call they do not answer the phone. Be very careful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Stephen G (Son of Client) published on 3 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a family wedding this August and mum needed a carer to look after her at the wedding as mum suffers from Alzheimer's we contacted Care Connect as they were recommended by someone we knew! The lady who cared for my mum was very good at her job and we had no problems at all we just looked after
the wedding day and the carer looked after mum! My mother enjoyed the day and was very pleased with the lady who had looked after her! We would recommend Care Connect to anyone who has relatives who need care with no hesitation!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Care Connect Bury Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care Connect Bury Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Connect Bury Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Care Connect Bury Ltd

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Care Connect Bury Ltd

What Type of Services does Care Connect Bury Ltd offer?

Care Connect Bury Ltd offers Home Care.

How many Carers does Care Connect Bury Ltd employ?

Care Connect Bury Ltd employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Connect Bury Ltd to verify any information. View our terms and conditions. Care Connect Bury Ltd has an Enhanced Service – more info.