Caremark Bristol

Office Unit 2, Filwood Green Business Park, 1 Filwood Park Lane, Bristol BS4 1ET
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9.3 4 Reviews
  • Caremark Bristol, Bristol
Caremark Bristol is a specialist provider of home care for people living in City of Bristol. Rated "Outstanding" on being "Responsive" & overall "Good" by Care Quality Commission (CQC) (May 2020).

Care Workers and staff are thoroughly screened, DBS checked & trained on Care Certificate Standards before they start work for Caremark.

Staff provide services like personal care, companionship, meal preparation, light housekeeping, medication assistance, domestic duties and dementia care.

They offer care and support to adults who require care but wish to continue living at home safely and comfortably. Care is provided for a range of groups, including the elderly and infirm, people with learning disabilities and/or mental health problems, and those with physical disabilities.

Care & Support workers encourage, assist and stimulate service users in a variety of daily activities in order to keep service users independent and happy in their own homes for as long as possible.

Person-centred care is tailored to match your specific needs and preferences as well as your budget. There is no real limit to the type of care & support they offer. It may be something as simple as a ½ hour domestic call each day at a time to suit you, or it may be providing a more complex package of care. Where a more intensive level of care and support is required, a 24-hour Live-in care service is available.

Whatever your requirements, you can be assured of a quality service, delivered by caring, well trained, care & support workers who are there to support you in your daily routine, enabling you to live life your way.

Caremark Bristol has signed up for the Social Care Commitment, which demonstrates that they are now part of a public pledge to deliver high-quality care and support. They are a responsible member in the communities they work by delivering a high-quality service without compromises and at competitive rates.

Care Provided by Caremark Bristol

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Dominica Dordi (Manager)

Funding & Fees Guide for Caremark Bristol

  • Prices
  • £28 per hour - Weekday, £28.50 per hour - Weekend


9.3

Caremark Bristol has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Caremark Bristol has 4 reviews.

Overall Experience

  • 4
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  • 0
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Date Published

4
4
4
4
0
Overall Experience  Overall Experience 5.0 out of 5

I apologise that I cannot remember our carer's name, but be assured she was excellent. My wife said she was thoughtful, enthusiastic and very caring. My wife's personal care was very good, she was very confident in persuading her when my wife seemed reluctant. Her ability to communicate meant that my
wife responded and loved to chat and contribute more than she normally would.
The next time that I use your services I'm confident that you will continue to be very able. I recommend your care.
Thank you.

Reply from Amit Tayade, Managing Director at Caremark Bristol

Thank you so much for your kind words and recommendation. We are delighted to hear that your wife had such a positive experience with our carer. It's wonderful to know that she felt well cared for and engaged during her time with us.We look forward to supporting you again in the future and will continue to provide the high standard of care you expect. Please don't hesitate to reach out when you need us.


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Overall Experience  Overall Experience 5.0 out of 5

I'm very impressed by the standard of care provided by Caremark. Both the care staff and the office staff have taken the time to listen to and understand my specific needs. The office staff are efficient and approachable, and the care staff are all friendly, reliable punctual, thorough and kind.

Reply from Amit Tayade, Managing Director at Caremark Bristol

Thank you so much for your wonderful feedback! Your kind words about both our care staff and office team mean a lot to us. We'll be sure to share your lovely comments with the team, as it will undoubtedly make their day. Thank you for taking the time to share your experience - we truly appreciate it!


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Overall Experience  Overall Experience 5.0 out of 5

Caremark were wonderful in caring for my wife at home during her end of life period. All carers were extremely helpful, competent and friendly at all times. There were no issues whatsoever and they all did a tremendous job in caring for her during a very difficult time. They were all polite and I looked
upon them as family. I know that my late wife did too. Our family could not have been allocated a better home care provider. I am so grateful to all at Caremark and especially the carers who attended four times a day, to make my wife so comfortable with their care duties.
They are exceptional and special people who I cannot thank enough.

Reply from Amit Tayade, Managing Director at Caremark Bristol

Thank you so much for your heartfelt feedback. It truly means the world to us to know that our team was able to provide such comfort and support during your wife's end-of-life care. We are deeply honoured that you and your wife felt such a strong connection with our carers and that their dedication and compassion made a difficult time a little more bearable. To hear that you saw them as part of your family is incredibly touching and speaks volumes about the bonds they formed through their care. Your kind words about our team's professionalism and genuine care will be shared with everyone involved. It's moments like these that remind us why we do what we do. Please don't hesitate to reach out if there's anything we can do to support you in the future. Wishing you and your family strength and comfort during this time.


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Overall Experience  Overall Experience 5.0 out of 5

The service my husband received from Caremark was excellent. All the carers that came were very caring and professional. The carer my husband received in the last few weeks before he was admitted to the hospice was a young man that was a credit to his profession. He talked to my husband with true feelings
and care.

Reply from Amit Tayade, Managing Director at Caremark Bristol

Thank you so much for taking the time to share your kind words about our service. We are truly grateful for your feedback and are delighted to hear that your husband received excellent care from our team. It means a great deal to know that our carers made such a positive impact during this difficult time. We will be sure to pass on your lovely comments to him and the rest of the team.


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Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Caremark Bristol is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caremark Bristol is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Bristol is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Amit

Amit Tayade

Job Title: Managing Director

Joined: 2016

Amit is a Business graduate and awarded with CIPD Level 7 certificate in Human Resource Management. His working career started in Human Resources and has worked with Global Multinational companies such as DHL Express & The Hershey Company. He has extensive experience in leading and developing teams to deliver high-quality services.


Amit’s first real experience of care came at a time when his father-in-law suffered from cancer and was looked after by his wife. The care he went on to receive was of a particularly high standard, and this served as an inspiration and as the driving force behind his involvement with Caremark.


Amit is driven by a passion to provide excellent quality care services and with the support of Caremark Franchise Network is keen to provide high-quality person-centred care for people wishing to remain in their own homes. Amit is an avid reader, in his spare time volunteers in the local parish community and likes to travel around the world.


Dominica

Dominica Dordi

Job Title: Owner/Director

Joined: 2016

Frequently Asked Questions about Caremark Bristol

What Type of Services does Caremark Bristol offer?

Caremark Bristol offers Home Care.

How many Carers does Caremark Bristol employ?

Caremark Bristol employs 40 carers.