Care Together Ltd

The Corner House, First Floor Left Office, Ringwood Road, Bransgore, Christchurch BH23 8AA
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10 44 Reviews
  • Care Together Ltd, Christchurch
Care Together Ltd provide person centered domiciliary care to help people continue living independent lives in their own homes.

Care ranges from personal care and specialist dementia care, to domestic services and help companionship.

End of life care is also provided with carers sensitive to the needs of friends and fmaily as well as service users.

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Care Provided by Care Together Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care Together Ltd
  • Person in charge
  • Tracey Gillian Elvy (Manager)

Funding & Fees Guide for Care Together Ltd

  • Prices

  • Available on request.

Care Together Ltd Reviews (44)

Total of 44, showing 41-44
10

Care Together Ltd has a Review Score of 10 (9.972) out of 10, based on 12 reviews in the last 2 years. Over all time Care Together Ltd has 44 reviews.

Overall Experience

  • 43
  • 1
  • 0
  • 0
  • 0

Date Published

44
5
8
12
32

Review from Stephen B (Son of Client) published on 17 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had Parkinson’s Disease and as his health progressively deteriorated and his needs increased his "Pink Ladies" from Care Together were there providing excellent daily support 3 times a day. All of their carers were committed and compassionate. Dad finally passed away 22nd Dec 2016. We cannot thank
Care Together enough for all their care and support through this very difficult time.

Reply from Tracey Elvy, Reg. Manager at Care Together Ltd

Thank you for allowing us to be a part of your family during a difficult time. We will remember him fondly.


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Management

Treated with Dignity

Value for Money

Review from Ann G (Daughter of Client) published on 12 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise this team of ladies highly enough. Extremely caring and efficient team, father in law was treated with dignity and respect at all times. They also communicated promptly and efficiently with the family whenever there was a query in order that he received the very best care possible.

Reply from Tracey Elvy, Reg. Manager at Care Together Ltd

It was a pleasure looking after such a kind gentleman.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Jean W (Client) published on 21 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Together with the rest of my family, I would like to say how impressed we have been with Care Together.


Early in 2016 my husband, who was already suffering from dementia and other health complications, developed personal care needs that I and my family simply could not meet. Care Together were recommended

and they came three mornings a week to get him ready for his visits to dialysis. Sadly his health was deteriorating rapidly and he went into hospital for several weeks before coming home for the last twelve days of his life. Care Together came to the rescue again, providing excellent daily support and end-of-life care, morning, afternoon and evening. They were so good. All of their carers were committed and compassionate, not only to my husband's needs but also to mine and the family's at a very difficult time. And after he died they kept in touch, giving me welcome moral support, which was way beyond the call of duty. We cannot thank Care Together enough or praise them too highly.

Reply from Tracey Elvy, Reg. Manager at Care Together Ltd

Thank you for letting us be part of your family for the time we were with you. We hope you will pop in for a cup of tea from time to time.


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Management

Treated with Dignity

Value for Money

Review from Martin J (Son-in-law of Client) published on 20 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A small but highly impressive agency with a professional, demonstrably caring approach. Evident from the top down. Always friendly and helpful definitely go the extra mile.

Reply from Tracey Elvy, Reg. Manager at Care Together Ltd

Thank you for taking the time to post this review. It is much appreciated.


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Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Care Together Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Care Together Ltd is calculated as follows: ( (70 Excellents x 5) + (2 Goods x 4) ) ÷ 72 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Together Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (8)

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Meet the Team (2)

Tracey

Tracey Elvy

Job Title: Registered Manager

Joined: 2004

Registered Manager of Care Together Ltd. since 2004 when Tracey & Vivienne created Care Together.


Tracey and Vivienne are both RGN's, prior to Care Together they were joint Matrons at a local Nursing Home.


Charlotte

Charlotte Lloyd-Jones

Job Title: Deputy Manager

Joined: 2006

Charlotte has worked at Care Together since 2006 and worked her way from a level 2 HCA to becoming our Deputy Manager and achieving her Level 5 Diploma.


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