APC Care Ltd

West End, Herstmonceux, Hailsham BN27 4NN
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7 Reviews
  • APC Care Ltd, Hailsham
APC Care Ltd is a home care provider, offering care and support services to people within their own homes and the local community.

APC Care Ltd offers support to adults living in Eastbourne, Wealden and the surrounding areas.

APC Care services include, help with medication, help with personal care, companionship, domestic task’s, respite care, shopping and can also provide 24-hour live-in care.

If loved ones are going on holiday, APC can provide fully trained care and support workers to assist in making the stay worry-free.

Clients will receive regular social care visits and services to suit their personal needs.

APC Care look after all kinds of people ranging from young and old, injured and ill. To those with physical and mental challenges.

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Care Provided by APC Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • APC Care Ltd
  • Person in charge
  • Kyle Haines (Manager)

Funding & Fees Guide for APC Care Ltd

  • Prices

  • Please ring for more info

APC Care Ltd Reviews (7)

Over all time APC Care Ltd has 7 reviews.

Overall Experience

  • 6
  • 0
  • 1
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Date Published

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7

Review from Paul F (Son of Client) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been supported by the excellent team at APC Care for many months now. Mum is very ill and my dad is her primary carer. He was on his knees or worse. Our decision to appoint APC Care has transformed my parents' lives. Mum is now taken care of three times a day, seven days a week by two carers
who really do care. They have a night sitter twice. It has been transformational. The office team are also kind and caring. They are always professional in how they provide the service. They do all they can to be flexible and responsive. The whole team's care was demonstrated recently when the family needed extra support and advice when mum was referred to the hospital. The carers had spotted a problem, told the office, they had contacted the GP, the GP attended and made a hospital referral. Throughout the 14-hour wait for the ambulance and the problems with the hospitals the team supported the family the weekend and beyond with advice and visits in a way that eased a stressful situation.

Reply from Vyji Gardiner, Managing Director at APC Care Ltd

Dear Paul, thank you so much for this accolade, this means a lot to me, our team and APC. Your family are a joy to support and we are happy to be supporting your mum. Kind regards.


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Value for Money

Review from Patricia K (Sister of Client) published on 19 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I have found all the carers visiting my brother over the last 6 months to be very caring, respectful, understanding of his needs, and treating him with dignity and politeness.

Reply from Vyji Gardiner, Managing Director at APC Care Ltd

Dear Patricia, thank you for an excellent review, which is greatly appreciated. I will share this info with my team and they all will be very happy to hear your comments. Kind regards, Mrs. Gardiner.


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Review from Allan B (Client) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home care is excellent.

Reply from Vyji Gardiner, Managing Director at APC Care Ltd

Dear Allan, thank you for your reviews, we always strive to achieve the best service given to all our service users and we continue to improve.
We will share your review with my team, we appreciate your reviews given and time taken to complete them.
Kind Regards


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Review from Shirley B (Client) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfactory. I can find no fault with the carers.

Reply from Vyji Gardiner, Managing Director at APC Care Ltd

Dear Shirley, thank you for your review. We continue to achieve the best service to all our service users. I will share your response and reviews with my team.
Kind Regards


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Management

Treated with Dignity

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Review from J S (Client) assisted by family/friend published on 5 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are all very pleasant and professional. They undertake every task required to make my life as independent as possible with great respect to myself and my home.

Reply from Vyji Gardiner, Managing Director at APC Care Ltd

Thank you for your review, which is greatly appreciated. Kind regards, Vyji.


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Management

Treated with Dignity

Value for Money

Review from D P (Client) assisted by family/friend published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very pleasant and hard-working whilst being very friendly.
Always willing to go the extra mile - considerate and sensitive. I do not think I could have better carers.

Reply from Vyji Gardiner, Managing Director at APC Care Ltd

Thank you very much for kind words and appreciation, I will pass this to all our support workers who support you. They have said you are a joy to support and we will continue to do so. Take care.


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Review from M D (Wife of Client) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There has been a slight improvement after initial settling in period. Overall the care is satisfactory.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 6 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about APC Care Ltd

What Type of Services does APC Care Ltd offer?

APC Care Ltd offers Home Care.

How many Carers does APC Care Ltd employ?

APC Care Ltd employs 30 carers.

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