Caremark Redditch & Bromsgrove

5 The Oaks, Clews Road, Redditch B98 7ST
Submit a Review
8.9 21 Reviews
  • Caremark Redditch & Bromsgrove, Redditch
Elevate your loved ones' care experience with Caremark Redditch and Bromsgrove.

Welcome to Caremark Redditch and Bromsgrove, your trusted partner in delivering exceptional domiciliary care. Achieving a stellar "Good" rating in all areas of the recent Care Quality Commission (CQC) inspection (July 2019), they stand as a beacon of commitment to excellence in care.

Why Caremark Redditch and Bromsgrove?

CQC-Certified Excellence: The recent "Good" rating reflects the team's dedication to upholding the highest standards in safety, effectiveness, responsiveness, caring and leadership.

Unprecedented Growth: Over the past 12 months, Caremark Redditch and Bromsgrove has expanded to better serve communities throughout, a testament to the trust clients place in the team. This is demonstrated in their position as one of the 'preferred' providers to Worcestershire County Council and their selection by Warwickshire County Council to support their Community Reablement Scheme.

Compassionate and Highly Trained Team: The team undergoes rigorous training to provide personalised, dignified and client-centred care.

Innovative Care Solutions: Embracing a forward-thinking approach, they leverage the latest advancements in care technology and methodologies.

Tailored Services: Domiciliary care services are designed to meet the unique needs of individuals and families, promoting independence and ensuring a comfortable living environment.

Partnering for Peace of Mind: Choosing Caremark Redditch and Bromsgrove means choosing a partner in care who values transparency, open communication and collaboration.

Discover the Caremark Redditch and Bromsgrove difference – where quality meets compassion. Contact the team today to explore how they can elevate the well-being of your loved ones with top-tier domiciliary care services.

Caremark Redditch and Bromsgrove - Nurturing lives, enriching futures

Show Caremark Redditch & Bromsgrove on the Map

Care Provided by Caremark Redditch & Bromsgrove

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Michelle Done (Care Manager)

Caremark Redditch & Bromsgrove Reviews (21)

Total of 21, showing 21-21
8.9

Caremark Redditch & Bromsgrove has a Review Score of 8.9 (8.873) out of 10, based on 7 reviews in the last 2 years. Over all time Caremark Redditch & Bromsgrove has 21 reviews.

Overall Experience

  • 16
  • 4
  • 0
  • 0
  • 1

Date Published

21
2
7
7
14

Review from Carolyn F (Wife of Client) published on 5 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care with consistency - wonderful carers, kindness and understanding for my husband is immobile with dementia and Parkinsons. Nothing is too much trouble, gives me peace of mind. My husband has a Caremark sitter twice a week so that I can get out and about. Very competent, I have no worries about his
care. I can't recommend Caremark highly enough. At this difficult time, they are a godsend.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.873)

Overview of Review Score

The Review Score of 8.9 (8.873) out of 10 for Caremark Redditch & Bromsgrove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.273 for Caremark Redditch & Bromsgrove is calculated as follows: ( (24 Excellents x 5) + (3 Goods x 4) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 33 Ratings = 4.273

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Redditch & Bromsgrove is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Redditch & Bromsgrove to verify any information. View our terms and conditions. Caremark Redditch & Bromsgrove has a Platinum Service – more info.