Caremark Pulborough

Unit 4, The Colonnades, 17 London Road, Pulborough RH20 1AS
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9.4 41 Reviews
  • Caremark Pulborough, Pulborough
Caremark Pulborough improves life for people living in their own home by providing assistance to help them carry out their daily tasks to maintain their independence.

Carers are trained to understand the changing needs of service users and take time to get to know the people they care for to offer a truly personal service.

Personal and domestic care is offered by Caremark staff as well as helping people attend appointments and make visits in the local community.

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Care Provided by Caremark Pulborough

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Karen Hurley (Business Development Manager)

Funding & Fees Guide for Caremark Pulborough

  • Prices

  • £34.00 per hour (Monday to Friday)£36.00 per hour (Weekend) £43.00 per hour (Public Holidays)

Caremark Pulborough Reviews (41)

Total of 41, showing 41-41
9.4

Caremark Pulborough has a Review Score of 9.4 (9.392) out of 10, based on 17 reviews in the last 2 years. Over all time Caremark Pulborough has 41 reviews.

Overall Experience

  • 23
  • 15
  • 3
  • 0
  • 0

Date Published

41
10
17
17
24

Review from Murray C (Son-in-law of Client) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who attend my mother-in-law are outstanding. They show her compassion and wonderful care. She could not have a better team.

Reply from James Lewis, Marketing at Caremark Pulborough

We are really pleased that our care and support workers are delivering outstanding care. We are very proud of them and your kind words give us reassurance in what we do.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.392)

Overview of Review Score

The Review Score of 9.4 (9.392) out of 10 for Caremark Pulborough is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.392 for Caremark Pulborough is calculated as follows: ( (56 Excellents x 5) + (30 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 102 Ratings = 4.392

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Pulborough is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Caremark

Caremark Pulborough

Job Title: Care Manager, Care co ordinators, Trainer, Social media and recruitment executive, Deputy Manager and Business Development Manager

Joined: 2017

Hello and welcome to our dedicated Office Care Team! We understand that navigating care requirements can sometimes feel overwhelming, which is why we're here to provide you with comprehensive support every step of the way.


Our team is committed to ensuring that your care needs are not just met, but exceeded. Whether you have questions, need assistance, or are looking to arrange care services, we're just a phone call away. Our compassionate and knowledgeable team members are ready to listen, understand, and tailor solutions to your unique needs.


We believe in fostering meaningful relationships built on trust and reliability, and we're dedicated to being your reliable partner in care. So please, don't hesitate to reach out to us for all your care requirements. Your well-being is our top priority, and we're here to ensure that you receive the exceptional care and support you deserve.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Pulborough to verify any information. View our terms and conditions. Caremark Pulborough has a Platinum Service – more info.