Caretakers South West Ltd

7 Torquay Road, Paignton TQ3 3DU
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8.0 3 Reviews
  • Caretakers South West Ltd, Paignton
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9.7
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Care Provided by Caretakers South West Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Caretakers South West Ltd
  • Person in charge
  • Gail Lane (Registered Manager)

Funding & Fees Guide for Caretakers South West Ltd

  • Prices

  • £28.50 phr

  • Double time bank holidays
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Caretakers South West Ltd Reviews (3)

8.0

Caretakers South West Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Caretakers South West Ltd has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
1
1
2

Review from Nina G (Daughter of Client) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed carers for my 96-year-old dad, after he'd had a series of falls and was struggling to look after himself. Caretakers were able to step in at short notice and have given unprecedented care and support to Dad. All the ladies who looked after him gave him confidence in meeting new people as well
as giving wonderful care, support, conversation and interest. We can’t thank you enough.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Sandra C (Wife of Client) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel assured that my husband is well cared for when I go to work. The carers are very professional and treat him with compassion and understanding. He also has the benefit of continuity of care so the carers can spot changes often before other health professionals which I feel is a contributing factor
to my husband surviving the short-term prognosis he was originally given 4 months ago.

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Management

Treated with Dignity

Value for Money

Review from David W (Husband of Client) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caretakers South West Ltd prides itself as being 'South Devon's Friendliest Care Service' a description we are happy to endorse.
The carers provided are nearly always on time for their appointment and if delayed for any reason endeavour to let us know of the delay - by the same token should they be
ahead of time then we are usually informed.
Caretakers South West Ltd staff are approachable and deal with any difficulties in a professional manner.
We are pleased to recommend Caretakers South West Ltd as a top-class care company with pleasant staff and carers each of who seem to enjoy working for the company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Caretakers South West Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caretakers South West Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caretakers South West Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Caretakers South West Ltd

What Type of Services does Caretakers South West Ltd offer?

Caretakers South West Ltd offers Home Care.

How many Carers does Caretakers South West Ltd employ?

Caretakers South West Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caretakers South West Ltd to verify any information. View our terms and conditions. Caretakers South West Ltd has a Basic Service – more info.