Caretree Ltd

11L Park House, Milton Park, Abingdon OX14 4RS
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9.6 6 Reviews
  • Caretree Ltd, Abingdon
Caretree provides care, live-in support, and assistance to individuals in Oxfordshire and the surrounding areas.

Caretree's goal is to help clients continue living comfortably in their own homes while enjoying the activities they love most. Offering services tailored to meet each client's unique needs. Caretree's kind and well-trained staff are equipped to provide a wide range of services, including personal care, dementia care, assistance with household chores, and various daily tasks.

Following Caretree's 'home first' approach, they ensue that all individuals needs are addressed, including psychological, cultural, and overall well-being factors. And regardless of the services you require, Caretree staff will always respect privacy, dignity, and personal wishes.

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Care Provided by Caretree Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Caretree Limited
  • Person in charge
  • Linzi Prendergast (Director)

Caretree Ltd Reviews (6)

9.6

Caretree Ltd has a Review Score of 9.6 (9.572) out of 10, based on 6 reviews in the last 2 years. Over all time Caretree Ltd has 6 reviews.

Overall Experience

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Review from Janet W (Daughter of Client) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last year my mother has been receiving care from Caretree in her home. With their help she has been able to continue living independently in spite of serious health concerns. We are very happy with the care she receives. All the carers are lovely, trustworthy and sensitive people and show
a lot of patience, care and kindness towards Mum. They treat her with respect and dignity and are happy to give any help in the home that she requires, whether it be assisting with a shower and hair wash or taking out the bins.
We are kept well informed from the Office staff and we know that we can get in touch if we have any questions or need to discuss anything with them.
I am very happy that Mum is being cared for by Caretree carers and would happily recommend them to others.

Reply from Linzi Prendergast, Clinical Director. at Caretree Ltd

Thank you so much for writing such a lovely review. It is a pleasure looking after your Mother.Best regards


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Review from Alasdair K (Client) published on 7 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a client of Caretree for seven years and have always found the carers to be dedicated, courteous and thoroughly professional. The carers have, in turn, been supported by admin staff who also provide an excellent service to me as the client.

Reply from Linzi Prendergast, Clinical Director. at Caretree Ltd

Thankyou so much for submitting a review. I am delighted that you are happy with our service. Best regards.


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Review from E F (Daughter-in-law of Client) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caretree staff have always been friendly and helpful and excellent at communicating both to us and mother in law.
They are very quick to respond to questions, even out of hours and are reliable with their time slots. We appreciate the help you give her and she does too :-)

Reply from Linzi Prendergast, Clinical Director at Caretree Ltd

Thankyou so much for your kind words. I am so pleased you entrusted your Mother in law's care to us. It is a pleasure to look after her.


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Review from Joanne W (Daughter of Client) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mum receives from Cartree is amazing, they are all very friendly and caring, they don't make it feel like they are coming to do certain takes they make it feel friendly and not clinical. But saying that they are all aware of the correct infection control and policies and procedures
that need to be followed.
They make sure the care package is fitting for the clint, one of my mum's care needs is to let our Dog out in the garden twice a day as my mum is not able to do this. My dog looks forward to seeing the cares as she gets lots of fuss.
They make having care feel like they are part of the family they know the clint and the family as if they have known them for years. It makes you feel so at ease.
The staff are amazing and don't make my mum feel like she is an old lady that doesn't know what she wants they sit and chat with mum and give her the company that she misses.
No job is too big they all go above and beyond.

Reply from Linzi Prendergast, Clinical Director at Caretree Ltd

Thankyou so much for taking the time to write such a lovely review. I am so pleased that we are making a difference.


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Review from L M (Client) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very good service, punctual, carers are kind understanding, friendly and willing.always cheerful and pleasant very tidy. In appearance.
Office staff are always there to help whatever your problem is.

Reply from Linzi Prendergast, Clinical Director. at Caretree Ltd

Thankyou so much. This means so much. It is a pleasure looking after you.


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Review from A S (Daughter of Client) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is written in the present, as our mum continues to receive good care from the Caretree staff which began over 12 months ago. We have found Caretree to offer consistent high quality care visits to mum. As mum's needs change the Caretree team continue to be adaptable & understanding. The
carers visiting mum are kind, considerate and professional. Personally I appreciate the support that Caretree offers mum and also myself as the daughter who lives close by. I can ask questions and feel confident that there is a competent caring team involved in giving mum top quality care
I personally highly recommend Caretree.

Reply from Linzi Prendergast, Founder and Clinical Director. at Caretree Ltd

Thank you so much for your kind words; they are really appreciated. Thank you for giving us the opportunity to look after your Mother.


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Current Review Score: 9.6 (9.572)

Overview of Review Score

The Review Score of 9.6 (9.572) out of 10 for Caretree Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Caretree Ltd is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caretree Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Outstanding

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Caretree Ltd

What Type of Services does Caretree Ltd offer?

Caretree Ltd offers Home Care.

How many Carers does Caretree Ltd employ?

Caretree Ltd employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caretree Ltd to verify any information. View our terms and conditions. Caretree Ltd has a Platinum Service – more info.