Day to Day Care Ltd

First Floor Offices, 350 High Street, Orpington, Bromley BR6 0NQ
Submit a Review
9.9 46 Reviews
  • Day to Day Care Ltd, Bromley
Day to Day Care offers a flexible range of care and support packages in the client's own home, striving for affordable services that suit individual needs, choice and independence, with the aim of preventing clients having to move into residential accommodation.

Services include extensive or specialist care needs, as well as help with daily tasks, shopping and housework, with both regular and occasional visits available depending on circumstance.

The provider has a fine reputation within the local community, having been active since 2003.

Show Day to Day Care Ltd on the Map

Care Provided by Day to Day Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Day to Day Care Ltd
  • Person in charge
  • David Armstrong (Managing Director)

Funding & Fees Guide for Day to Day Care Ltd

  • Prices

  • From £26.32 per hour.

  • We also offer 30-minute and 45-minute call durations. You can see full details of our rates on our website.

Day to Day Care Ltd Reviews (46)

Total of 46, showing 41-46
9.9

Day to Day Care Ltd has a Review Score of 9.9 (9.934) out of 10, based on 13 reviews in the last 2 years. Over all time Day to Day Care Ltd has 46 reviews.

Overall Experience

  • 40
  • 6
  • 0
  • 0
  • 0

Date Published

46
2
5
13
33

Review from Brian E (Son-in-law of Client) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Day to Day Care agency provided care to my Mother-in-Law on an increasing basis since 2013. As she became increasingly frail, she needed more care and went from one visit in the morning to helping her dress and shower to four times a day to help not just with dressing in the morning and undressing
at night, but also with making meals and giving her medication.


The manager visited regularly and worked with my wife and myself to put together an effective care plan which included gently encouraging her to drink and shower which left to her own devices she would not do. They were a big support to us as even though we visited most days of the week, without the carers she could not have remained at home as long as she did. Her increasing physical frailness and deteriorating mental capacity meant that despite the care provided, she had to go to live in a care home in July 2016.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maureen C (Daughter of Client) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Agency helped me look after my mother for over ten years until her recent death. I could not have managed without the help of her kind and competent carers. Mum was elderly and had great difficulty with mobility and I was able to continue with my job knowing that she was well looked after when I
could not be there. I always felt that whatever needed doing when they arrived, it would be done and she would be left comfortable and safe until I got home. The management staff are approachable and have dealt promptly with any requests. This is a very good agency.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C W (Daughter of Client) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad needed care after suffering a stroke. We employed a company recommended by the borough. It was totally stressful especially to dad. We changed company to Day to Day Care who totally transformed dad's life and therefore ours. They were totally professional, caring and reliable from the very top
of the organisation the whole way through. On the many occasions our thanks were given their response was "we are only doing our job". They had no idea that not every carer was the same as them. We cannot thank them enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Loma B (Daughter of Client) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Day to Day Care enabled my mother to be looked after at home during her final years, and I could not have managed without their support. Not only were they excellent carers, they always seemed to go beyond the call of duty. I was very impressed with their attention to detail, their kindness and compassion.
My mother was always treated with dignity and the standard of care was excellent.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ron B (Power of Attorney of Client) published on 15 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the period that Day to Day Care has been used difficulties have been experienced from time to time but most of these have been successfully surmounted. The result has been a service which has proved generally satisfactory and at times exemplary.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter C (Power of Attorney of Client) published on 3 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the help, care, and ease with which we were able to arrange care for our friend. The care has been first rate in every respect and we cannot recommend this local firm highly enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.934)

Overview of Review Score

The Review Score of 9.9 (9.934) out of 10 for Day to Day Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.934 for Day to Day Care Ltd is calculated as follows: ( (71 Excellents x 5) + (5 Goods x 4) ) ÷ 76 Ratings = 4.934

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Day to Day Care Ltd is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Day to Day Care Ltd to verify any information. View our terms and conditions. Day to Day Care Ltd has a Platinum Service – more info.