Cherish UK Ltd

Unit 8 Skyways Commercial Campus, Amy Johson Way, Blackpool FY4 3RS
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5.4 4 Reviews
  • Cherish UK Ltd, Blackpool
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Care Provided by Cherish UK Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Cherish UK Ltd
  • Person in charge
  • Sam Stockell (Registered Manager)

Funding & Fees Guide for Cherish UK Ltd

  • Prices

  • £12.00 - £14.50 per hour
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Cherish UK Ltd Reviews (4)

5.4

Cherish UK Ltd has a Review Score of 5.4 (5.364) out of 10, based on 2 reviews in the last 2 years. Over all time Cherish UK Ltd has 4 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 1

Date Published

4
0
0
2
2

Review from Nathan C (Client) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Cherish office staff are rude, not organized, don't care about their clients, and send carers with very little training, I've had it all from a teenager sitting on the floor with his legs crossed sucking his thumb not knowing what to do, being given breakfast in a mixing bowl, a carer not knowing how
to warm milk up in a microwave, even though they are supposed to remind me of medication this very rarely happened, in the 2 years I have been with the company, never have they done staff appraisals, or even asked how the staff are doing, we used to get the same regular carers at one point, but now its anyone and some speak very little English, stay away from this company for your own sanity.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David G (Client) published on 25 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been let down by my care company, my carer said that she had 30 mins either side of the time I was given on the rota for 7 am, she turned up at 7:30 and said she had 30 mins. All the carers I have had 10 mins travelling time but she said 30 mins. I had a doctor's appointment at 7:55 so I just put
some clothes on, no breakfast or drink, and management was on her side.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from George G (Husband of Client) published on 22 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had the pleasure of some wonderful carers from Cherish UK who assisted me and my wife after she fell and ended up in hospital. They were here to help her but they helped me too. Nothing was too much trouble. Courteous, kind, wonderful. Their schedules varied but the care was always excellent. I am
just sorry we only got them for a short time and if we needed care in the future I would not hesitate to call them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C M (Daughter of Client) published on 23 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member was cared for by Cherish UK Ltd this summer. It was a difficult situation, with lots of health issues and advanced dementia, we were struggling to cope until the wonderful carers at Cherish came in to help us. They were so well trained, friendly, flexible, and they supported us as well
as our mum. I honestly can't thank them enough and I recommend them to everyone.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 5.4 (5.364)

Overview of Review Score

The Review Score of 5.4 (5.364) out of 10 for Cherish UK Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.4 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.364 for Cherish UK Ltd is calculated as follows: ( (3 Excellents x 5) + (1 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 11 Ratings = 2.364

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cherish UK Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Cherish UK Ltd

What Type of Services does Cherish UK Ltd offer?

Cherish UK Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cherish UK Ltd to verify any information. View our terms and conditions. Cherish UK Ltd has a Basic Service – more info.