Goldleaf Homecare Herts Ltd

16 Martinfield Business Centre, Welwyn Garden City AL7 1HG
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8.9 6 Reviews
  • Goldleaf Homecare Herts Ltd, Welwyn Garden City
City Care Welwyn Ltd offers a wide range of comprehensive and flexible domiciliary care services, covering the Welwyn and Hatfield area.

The passionate care practitioners strive to ensure the people in their care can maintain their independence at home, whatever the personal or health care needs.

All staff have access to a range of training courses to encourage the development of new skills and to maintain the standard of existing skills.

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Care Provided by Goldleaf Homecare Herts Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Eleni Burden (Branch Manager)

Funding & Fees Guide for Goldleaf Homecare Herts Ltd

  • Prices

  • Prices start from £18.00 for 30 mins Monday - Friday

  • For more information please call our office team who will be able to advised on our charges. You may be eligible for a social services contribution towards your care package.

Goldleaf Homecare Herts Ltd Reviews (6)

8.9

Goldleaf Homecare Herts Ltd has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years. Over all time Goldleaf Homecare Herts Ltd has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
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Date Published

6
0
3
3
3

Review from M T (Brother of Client) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Goldleaf supplies a personnel assistant service to my sister and I have found them to be very good. They are flexible and supportive. This helps me support my sister and enables her to access the community.
Goldleaf took over the service and support in April and my sister is enjoying the support and
activities that she does with her personnel assistant.

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Review from J B (Cousin of Client) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The client is suffering from Alzheimer's disease and, as such, needs 24-hour live-in care.
Gold Leaf provide live-in care for the client in order to cover when the client's permanent carer is not available.
This arrangement works really well and has been in place for more than a year now. I am very
pleased with the commitment to home care that Gold Leaf provides.

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Review from R S (Client) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really happy with Goldleaf. Always prompt and professional and privacy always met.
They make up breakfast and lunch with coffee and tea.
They encouraged me to be happy and better than yesterday!

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Review from Ruth R (Daughter of Client) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We decided it was time to have some assistance for Mum. Goldleaf Homecare in Welwyn was recommended to us by a friend and I cannot emphasise how amazing the whole team is. From the beginning, the handover was not rushed and everything was explained to us. The care staff really do go above and beyond
and always provide her favourite hot drink at night, it's the little details which make a huge difference.

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Review from Alan S (Client) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have an excellent and trusting rapport with the entire Goldleaf Homecare workforce - plus the company management.

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Review from S S (Client) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Goldleaf Homecare Welwyn has been a pleasure. All the girls that have been in on my day have been tears of laughter with them. It's not nice when any of them quit as then you have to get used to a new person, but for myself, it's been great. Also, it's nice to see the office girls
pitch in when they start, for leavers, sickness and holidays. So good job girls, 5-stars. I have said good for value for money as still waiting for invoices.

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Current Review Score: 8.9 (8.889)

Overview of Review Score

The Review Score of 8.9 (8.889) out of 10 for Goldleaf Homecare Herts Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Goldleaf Homecare Herts Ltd is calculated as follows: ( (17 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 18 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Goldleaf Homecare Herts Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Goldleaf Homecare Herts Ltd

What Type of Services does Goldleaf Homecare Herts Ltd offer?

Goldleaf Homecare Herts Ltd offers Home Care.

How many Carers does Goldleaf Homecare Herts Ltd employ?

Goldleaf Homecare Herts Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Goldleaf Homecare Herts Ltd to verify any information. View our terms and conditions. Goldleaf Homecare Herts Ltd has a Platinum Service – more info.