Clarendon Home Care

185 Elm Road, Kingston upon Thames KT2 6HY
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15 Reviews
  • Clarendon Home Care, Kingston upon Thames
Clarendon Home Care is a family-owned business with a 30-year history of providing exceptional care services to the elderly in Surrey and South West London. Founded in 1994 by a former care worker, their commitment to personalised care remains unwavering.

Services:

Live-in Care: 24/7 support in the comfort of home.
Hourly Home Care: Flexible visits tailored to your needs.
Cleaning and Shopping: Hassle-free assistance with daily tasks.
Companionship: Friendly visits to combat loneliness.
Respite Care: Short-term relief for families.

Promise:

Personalised Care: They understand that each individual is unique.
Independence: They understand that just because somebody may need a little assistance, they still wish to remain as independent as possible
Quality Assurance: Their care workers are thoroughly vetted and highly trained.

Mission:

To empower adults to live fulfilling lives at home, surrounded by loved ones and familiar comforts.

Contact Clarendon Home Care today to learn more about how they can support your loved ones.

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Care Provided by Clarendon Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Clarendon Home Care Ltd
  • Person in charge
  • Martyn Jones (Registered Manager / Director)

Funding & Fees Guide for Clarendon Home Care

  • Prices

  • Visiting Home Care: £28.60 per hour


    Live in Care: £185 per day, £1295 per week

Clarendon Home Care Reviews (15)

Over all time Clarendon Home Care has 15 reviews.

Overall Experience

  • 8
  • 7
  • 0
  • 0
  • 0

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15

Review from S J (Daughter of Client) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last two years, my parents have had a live-in carer. Our main and regular carer is fantastic and has been committed to providing good quality care to my parents. We have been very satisfied with Clarendon Home Care despite having a few hiccups along the way.
Now er have continuity everything
is fine.

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Review from Jasumat P (Client) assisted by family/friend published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall standard very good but needs to improve on communication via telephone regarding if care staff are coming late or running late, who is coming! Otherwise excellent carers and staff at the office. Just need more improve on letting client know if coming late.

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Review from E G (Friend of Client) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Some carers are not so conscientious but on the whole, they are very good. Sometimes the evening carers are too early.

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Review from Edward P (Client) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with all the care I receive from Clarendon. Nearly all of the carers often go a step further when looking after me, if it becomes necessary. I receive nothing but care and thoughtfulness throughout.

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Review from B R (Client) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarendon was recommended to me by a friend, her son had surveyed various Home Care Groups but decided on Clarendon to help with shopping for 1hr 15 mins a week starting from May 2015. Since then, I have gradually required more help, so I have assistance for 1hr 15mins on Mon, Wed and Fri each week
includes weekly shopping, light housework, making my bed, getting the washing out of the machine and hanging it on the airer.

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Review from D R (Client) assisted by family/friend published on 25 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The support staff are very caring, most helpful and friendly. They always inquire if there's anything else they can do to assist my comfort.

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Review from Elario D (Son of Client) published on 25 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have had no issues so far. All the carers are friendly, polite and stick to a routine with my Mother.

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Review from V H (Sister of Client) published on 25 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers, overall, are excellent, they bring a professional, caring and compassionate feeling to my sister. I am sure that she feels reassured and safe with them in our home. Most of the time they arrive on time and spend the allotted time here. My sister has advanced dementia and the carers offer
her kindness and reassurance.

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Review from Michael F (Client) assisted by family/friend published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clarendon's training programme provides me with high quality carers. I like the continuity of high class carers and appreciate the extra effort that they give. Timely visits and happy faces are so important and I find the agency generally to be efficient and reliable.

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Review from Kate P (Daughter of Client) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarendon Care came into our lives at a time of sadness, anxiety and fear. My Father was terminally ill. My mother was distraught. They had been together for 71 years. The Clarendon team treated both my parents with respect and understanding. They brought support, relief and professionalism. I was very
impressed. Thank you so much for your care.

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Review from R C (Son of Client) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is working out very well. Carers are very nice, friendly and helpful. They are respectful and know what they are doing calling in the district nurse if needed. I am very happy with them.

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Review from Dorothy H (Client) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider myself very lucky with my carers. They are all very kind and helpful and always help with any extras I might need.

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Review from H R (Husband of Client) published on 6 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarendon Home Care staff are very kind, caring and professional giving an all-round excellent service to the client.

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Review from E G (Client) assisted by family/friend published on 6 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find my regular girls are very good, professional and kind.

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Review from M D (Son of Client) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good - problems solved very quickly by the office staff/carers. Mostly good to excellent.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 15 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (1)

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Ewa Kabat

Job Title: Operations Manager

Joined: 2015

Ewa joined the company as a care coordinator in 2015 and quickly rose to the position of operations manager. Ewa runs the office team and is responsible for the daily delivery of our care services as well as ensuring that we always provide the very best care services we can. Ewa enjoys holidays and cats.


Frequently Asked Questions about Clarendon Home Care

What Type of Services does Clarendon Home Care offer?

Clarendon Home Care offers Home Care.

How many Carers does Clarendon Home Care employ?

Clarendon Home Care employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clarendon Home Care to verify any information. View our terms and conditions. Clarendon Home Care has a Platinum Service – more info.