Complete Caring Live-in-Care

1a Cock Street, Wymondham NR18 0BY
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10 Reviews
  • Complete Caring Live-in-Care, Wymondham
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Care Provided by Complete Caring Live-in-Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Complete Caring Ltd
  • Person in charge
  • Fiona Law (Registered Manager)

Funding & Fees Guide for Complete Caring Live-in-Care

  • Prices

  • Personal care starts at £22.00 per hour or £18.00 per half an hour.
    Domestic care starts at £20.00 per hour or £16.00 per half an hour.
    Live in care £1200 per week.

  • The above rates can increase depending on the day ie weekends and time of the call.
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Complete Caring Live-in-Care Reviews (10)

Over all time Complete Caring Live-in-Care has 10 reviews.

Overall Experience

  • 9
  • 1
  • 0
  • 0
  • 0

Date Published

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10

Review from David M (Husband of Client) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has enjoyed the care from this agency for nearly ten years. Throughout this time she has been treated with skill and in a professional and friendly way.
The carers are conscientious, reliable, kind and hard working. Their manager is always available on request and gives supportive guidance
or advice when required. We are entirely satisfied with the service we have received.

Reply from Fiona Law, Manager at Complete Caring Live-in-Care

Thank you so much for your review. We are delighted that you have had a good experience with Complete Caring Ltd. We hope to continue to support your live-in package for a very long time. Kindest regards


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Review from A L (Daughter of Client) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Complete Caring was always very responsive to any requests we had on behalf of our Mum and she also seemed very happy with their service. Very friendly and approachable, and daily contact was easy too. Would recommend this care service for your loved ones.

Reply from Fiona Law, Manager at Complete Caring Live-in-Care

Thank you so much for your positive and kind review. I am so pleased that you have had such a good experience and it's a wonderful reflection of how hard the carers work. Kindest regards


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Review from J C (Daughter of Client) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for initially by carers two then four times per day, but as her needs escalated over the years, she now has live-in care. The company have been exceptional in dealing with her changing needs and is always quick to sort out any urgent situations that have arisen. The team communicate
well with each other and me, ensuring my mother's needs are met. I don't think they have ever said no to us, they definitely have a 'can do' outlook and attitude. Their care and attention have enabled my mother to remain in her own home, ensuring she is happy and content.

Reply from Fiona Law, Manager at Complete Caring Live-in-Care

Thank you so much for your kind review. We have been very happy to support your mother and her changing needs and we hope that we can continue to do this as needed. Kindest regards


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Review from M C (Son of Client) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the team at Complete Caring. They were the reason my father was able to live as independently as possible for the 3 years they were with him. Always prepared to go the extra mile for him when needed. Thank you all.

Reply from Fiona Law, Manager at Complete Caring Live-in-Care

Thank you so much for your kind review. Your words are the exact reason we do this job. We want to help people to stay in their own homes for the longest possible time and we are happy that we could do that for your father. Kindest regards


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Review from S G (Daughter of Client) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great company. Care is fantastic and reviews are conducted regularly to keep up with my mum's needs. Carers are professional yet show lots of love and compassion in the job they do. Nothing is ever too big or too small. Highly recommend.

Reply from Fiona Law, Manager at Complete Caring Live-in-Care

Thank you so much for your positive review. We are so pleased that you have been happy with the care provided to your mum. Kindest regards


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Review from Joanne B (Daughter-in-law of Client) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We choose Complete Caring as they responded quickly and competently to our first enquiry. They were able to provide the care my mother-in-law needed. Care staff are always punctual, and provide a high level of care. The same caregivers visit my mother-in-law, and this has led to her forming a bond and
friendship with her carers. The care provided consists of several household tasks, personal care and cooking a meal at lunch and dinner time. All the tasks are undertaken with consideration of my mother in laws preferences.

Reply from Fiona Law, Manager at Complete Caring Live-in-Care

Thank you very much for your positive review. We are so pleased that you have been happy with the care and support provided. We are very lucky to have such a wonderful team of carers and I thank you for recognising that. Kindest regards


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Review from V M (Sister of Client) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are kind and understanding and work as a team to support my sister, who has mental health issues.
The communication between the staff and myself is second to none and very much appreciated, as we can work together to make my sister's life as good as it can be.
An example was when my sister
was admitted to the hospital, a few days after my husband had died, complete caring took on the role of liaising with the hospital re my sister as I was not well enough to deal with the situation.

Reply from Fiona Law, Manager at Complete Caring Live-in-Care

Thank you very much for your kind review. We are very pleased that you and your sister have had a good experience with the care and support provided. We are also pleased that we could support you when you needed it by taking pressure off you. Very kindest regards


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Review from S R (Daughter of Client) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and helpful at all times. If there are any issues they feel are relevant they always contact me regarding my mother's welfare in case as a family we are unaware of any issues. The care given is excellent but also the good friendly company they provide helps my mother get through
the day and is reassuring to me and our family on days we are unable to visit her.

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Review from P P (Daughter of Client) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care staff professional, caring and punctual. My mother enjoyed having a chat whilst she was washed and dressed. They were very knowledgeable about care in general and what to watch out for, this helped me to make sure my mother was kept in good physical condition.

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Review from S C (Daughter of Client) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The people at Complete Caring who look after my mother do an amazing job and go above and beyond their duties and really do care. She has specialist needs. They will contact the doctors when needed and have adapted their care to keep her happy healthy, and a wonderful service and people.

Reply from Fiona Law, Manager at Complete Caring Live-in-Care

Thank you very much for your kind review. We are very happy that you and your mother are having such a good experience with the care provided. Kindest regards


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Complete Caring Live-in-Care

What Type of Services does Complete Caring Live-in-Care offer?

Complete Caring Live-in-Care offers Home Care.

How many Carers does Complete Caring Live-in-Care employ?

Complete Caring Live-in-Care employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Complete Caring Live-in-Care to verify any information. View our terms and conditions. Complete Caring Live-in-Care has a Basic Service – more info.