Corinium Care trading as Trinity Homecare

George Street, Nailsworth, Stroud GL6 0AG
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6 Reviews
  • Corinium Care trading as Trinity Homecare, Stroud
Corinium Care trading as Trinity Homecare is one of the leading live-in care providers in the UK, providing care for elderly and vulnerable adults in their own homes across the country.

Corinium Care trading as Trinity Homecare prides itself on its high standards of care and confidentiality. A client’s dignity, privacy and choice always come first.

All registered carers go through a careful selection process and benefit from the company’s award-winning training. In addition, every effort is made to match clients with a carer who shares their interests as well as being suited to their personality.

Live-in carers are there to offer support and gentle companionship, assist with personal care, undertake light housework and to encourage clients to do as much for themselves as they wish.

Most of all, clients are offered the opportunity to maintain their independence for as long as possible, safe in the knowledge that there is always someone there to provide peace of mind at a most challenging time.

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Care Provided by Corinium Care trading as Trinity Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Corinium Care Ltd
  • Person in charge
  • Steve Davies (Registered Manager)

Funding & Fees Guide for Corinium Care trading as Trinity Homecare

  • Prices

  • Starting from £1,533 per week

Corinium Care trading as Trinity Homecare Reviews (6)

Over all time Corinium Care trading as Trinity Homecare has 6 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 1
  • 0

Date Published

6
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0
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6

Review from Nick B (Son of Client) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Corinium Care have provided good and efficient live-in care for my elderly parents, my father being visually impaired and my mother with dementia. Finding a carer who can also drive has proved challenging but the office staff have always been quick to respond to queries and requests. The carers have
all been friendly and professional.

Reply from Julie, Marketing Manager at Corinium Care trading as Trinity Homecare

Thanks Nick for taking the time to provide us with feedback. We are very pleased to hear you are happy with our service and care for your parents.
Kind regards,
The Corinium Care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David M (Son of Client) published on 18 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Firstly the carer was not stoma trained, despite management assurances to the contrary. She worked hard, including coping with some sleepless nights. However, alarm bells started ringing when she would not take the agreed daily breaks. She forged an unhealthy pattern of co-dependency with my mum, raising
concerns from family members. Her body odour became a problem as did inappropriate sexual innuendoes.
At this point, my mum was hospitalised. I let the carer stay on at my mum's request, though her first thought was to go to the bar in the retirement village.
The next day she encouraged my dad to disclose personal details about his relationship with my mum after his weekly counseling session; then she disclosed highly inappropriate details of an incestuous family relationship. The day after she accused my dad of making unsolicited sexual advances and left. It is hard to put this experience into words - it's hard to believe it even happened but unfortunately for us it did.

Reply from Julie, Marketing Manager at Corinium Care trading as Trinity Homecare

Hi David,


We were very disappointed to read this review. We take any concern or complaint from clients, their representatives, or carers very seriously as we did upon receipt of your formal written complaint last month (June). We conducted a full and thorough internal investigation in line with our company policies and procedures. We have formally confirmed the outcome of our investigation of these claims and discussed them with you. If you have any further questions related to this, please reach out to us directly.


Kind regards


The Corinium Team


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Review from David M (Son of Client) published on 3 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Corinium started to provide care for my then 99-year-old father in March last year, and are continuing to do so. He is physically weak but strong mentally. We have had a relay of two very good carers, who have in effect taken it in turns to provide care, about three months each at a time. He did not
get on with a third carer, an interim over Christmas, but she was only there for about four weeks.

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Review from Daphne C (Son of Client) published on 14 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always been extremely helpful in finding suitable carer’s for our needs. Caring staff caring professional and kind.

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Review from Jan B (Daughter of Client) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall a very good care provider. It took a few weeks to find the right team with the right skill set to match the individual needs of my mother with Alzheimer's as Corinium offer a wide spectrum of carers for all levels of caring. The management and admin staff are excellent and deal with any problems
quickly and efficiently and treat my mother with great respect. That being said she is very close by to us so we pop in on a daily basis and can see immediately if she is anxious or unhappy with any particular carer. It is a difficult job and our regular carers are extremely supportive and kind.

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Review from W F (Son of Client) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last 4 years, my mother has received exemplary care from her carers.
The carers have looked after her with skill and dedication and have provided amazing continuity. Despite my mother's continuing decline in memory and mobility, the carers have risen to every challenge and this has enabled
my mother to remain comfortable and content in her own home.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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Meet the Team (2)

Steve

Steve Davies

Job Title: Registered Manager

Joined: 2022

Steve is the Registered Business Manager at Corinium Care. With over 25 years of experience in the Health and Social Care sector, Steve is a highly qualified and accomplished leader.


Steve joined Corinium Care in November 2022 as the Branch Manager. He is responsible for leading, coaching, and developing a team of Care Managers, Coordinators, and Client Services to deliver the highest standards of care and customer service. His focus on client compliance and retention has helped Corinium maintain their position as a leading live-in care provider.


Prior to joining Corinium Care, Steve held many senior leadership positions within the Health and Social Care sector, from Operations Manager to Group Managing Director. He holds a Master’s Degree in Business Management and several other qualifications. He has also held the RI & RM positions for CQC on many occasions over his career.


Steve enjoys working with his team and supporting them across the group. His focus on collaboration and teamwork has helped create a positive and supportive work culture at Corinium Care.


Outside of work, Steve enjoys keeping fit and playing football. His passion for staying active and pushing himself to be his best self is a reflection of his commitment to excellence in his work at Corinium Care.


Angela

Angela Lee

Job Title: Care Coordinator Team Lead

Joined: 2021

Corinium Care trading as Trinity Homecare welcomed Angela in April 2021. Previously the Registered Manager of a Care Home, Angela knows the importance of regular and responsive contact in ensuring that clients and their families are well supported and happy with their care package. Angela’s role is to oversee the running of the Bookings Team. She and her team coordinate carer bookings and provide ongoing support to clients and their carers. She works closely with Care Managers to ensure that clients' preferences are well matched with carer availability.


Frequently Asked Questions about Corinium Care trading as Trinity Homecare

What Type of Services does Corinium Care trading as Trinity Homecare offer?

Corinium Care trading as Trinity Homecare offers Home Care.

How many Carers does Corinium Care trading as Trinity Homecare employ?

Corinium Care trading as Trinity Homecare employs 900 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Corinium Care trading as Trinity Homecare to verify any information. View our terms and conditions. Corinium Care trading as Trinity Homecare has an Enhanced Service – more info.