Dignicare Ltd

10 Drill Hall Business Centre, Leeds Road, Ilkley LS29 8EZ
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1 Review
  • Dignicare Ltd, Ilkley
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Care Provided by Dignicare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Older Person Care

Good to Know

  • Owner
  • Dignicare Ltd
  • Person in charge
  • Gizelle Armstrong (Manager)
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Dignicare Ltd Reviews (1)

Over all time Dignicare Ltd has 1 review.

Overall Experience

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Date Published

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Review from M T (Next of Kin) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Rude staff, unprofessional in the office, slammed the phone down like a child and I was told as I hadn't got the power of attorney, I'm nobody. A cheque has gone missing, many care not been carried out even though they are in his care plan. Mouldy food has been given to the client.

Reply from Gizelle Armstrong, Director/Registered Manager at Dignicare Ltd

We take all feedback very seriously, admit our failings and do everything within our power to put right any mistakes that have been made. However, we have attempted to prevent the publication of this review as it contains malicious and untruthful content. The Safeguarding and Local Authorities have been made aware of our concerns regarding the service user’s friend (the reviewer).


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Dignicare Ltd

What Type of Services does Dignicare Ltd offer?

Dignicare Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Dignicare Ltd to verify any information. View our terms and conditions. Dignicare Ltd has a Basic Service – more info.