Eden Care Services Ltd

2nd Floor, 32 Park Green, Macclesfield SK11 7NA
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2 Reviews
  • Eden Care Services Ltd, Macclesfield
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Care Provided by Eden Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Eden Care Services Ltd
  • Person in charge
  • Louise Goltman (Registered Manager)

Funding & Fees Guide for Eden Care Services Ltd

  • Prices

  • From £26.50 per hour
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Eden Care Services Ltd Reviews (2)

Over all time Eden Care Services Ltd has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 1
  • 0

Date Published

2
0
0
0
2

Review from K F (Daughter of Client) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eden Care Services provided excellent support to my mum for a few years - as her dependency increased a couple of care workers in particular became almost like friends to my mum. I have been very grateful for the care and support that they have given - even when times became quite tough due to Mum's
difficulties the team at Eden Care Services were supportive and kind.

Reply from Louise Goltman, Registered Manager at Eden Care Services Ltd

It was our absolute pleasure caring for your mum, she sure did keep us on our toes. Hope your mum is settling in well. A massive thank you from all of us for the positive review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carol W (Friend of Client) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I witnessed a carer visiting one of their clients. The visit was supposed to be a fifteen-minute visit and he was barely there for seven minutes. During the time he did not interact with the lady, who lives with dementia. He wrote notes in the file and answered a phone call on his mobile phone. He left
without asking any questions and as I say, no interaction!

Reply from Louise Goltman, Manager at Eden Care Services Ltd

As we had already rectified the issue with Carol we were shocked to read this review. When the carer arrived at the call he felt uncomfortable as there was nothing for him to do due to the fact it had already been done. We followed procedure, spoke with the carer and followed up the complaint with yourself afterwards to which you were happy with the response received.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Eden Care Services Ltd

What Type of Services does Eden Care Services Ltd offer?

Eden Care Services Ltd offers Home Care.

How many Carers does Eden Care Services Ltd employ?

Eden Care Services Ltd employs 42 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eden Care Services Ltd to verify any information. View our terms and conditions. Eden Care Services Ltd has a Basic Service – more info.