Care 77 Ltd

Unit 11 Dana Offices, Dana Trading Estate, Transfesa Road, Tonbridge TN12 6UT

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2 Reviews

Care 77 Ltd, Tonbridge

Care Provided by Care 77 Ltd

Type of Service
Home Care Provider
Privately Owned

Specialist Care Categories
Call in Service
Cancer Care
Cleaning Service
Dementia
Domestic Services / Home Help
Food Preparation & Serving
High Dependency Care, two carers attending
Laundry Service
Medication Assistance
Mental Health Condition
Older Person Care
Palliative Care
Personal Hygiene Care
Physical Disability
Sensory Impairment
Shopping Service / Errands
Sit in Service

Other Care Provided
24 Hour Care
Hospital Discharge
Live in Carer
Personal Care (on a contracted hours basis)

Good to Know

Owner
Care 77 Limited

Person in charge
Loretta Guildford (Manager)

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Review from Leonard W (Client) published on 11 February 2021
Submitted via Website • Report

Overall Experience

We have used Care 77 for almost 4 years now (started in March 2017) looking after my wife's needs. Although most apprehensive of having strangers coming and going into our house - a very strange experience at first, but due to the relaxed efficient way Care 77 works, our fear were dismissed in no time.

Although different girls came and went over time, we have settled down to a family-like existence. As one carer wrote on a Christmas card to us - “Coming here is not working but like visiting family relations.” Which does sum up our feelings. Keep up the excellent work. Love and best wishes.

Reply from Loretta Guildford, Owner/Manager at Care 77 Ltd

Many thanks for your lovely review it is very much appreciated. We are very lucky to have such lovely clients making our job so pleasurable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Deborah K (Stepdaughter of Client) published on 23 October 2020
Submitted via Website • Report

Overall Experience

I can’t even begin to explain how this company has changed not only my stepfathers' life but my own also. This time last year I was on the verge of a breakdown, my stepfather came out of hospital in May 19, they wanted to put him in a home but I knew he wasn’t there yet. Social services sent us home

with a care package, I didn’t get on with the carers so got rid of them. Meant I had to do it alone for over six months until social services put us forward to this company, changed my life immediately. Staff members stand out as more than a carer, acts as a friend to me and more like Family to him. We only have three Carers so he has got used to them and loves them, he doesn’t even realise they are Carers. Staff have gone above and beyond for us, I use to panic if he’s tracker was low but she would pop in even while not working and charge it for me. She’s even stayed with me and did hard DIY when she shouldn’t be working, she wasn’t getting paid to do that but I was so grateful anyway.

Reply from Loretta Guildford, Director at Care 77 Ltd

Many thanks for your review and I will pass this onto the carers.
It’s great to receive such positive feedback at these challenging times.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 20 Aug 2021

Overall
Requires improvement

Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care 77 Ltd

What Type of Services does Care 77 Ltd offer?

Care 77 Ltd offers Home Care.

How many Carers does Care 77 Ltd employ?

Care 77 Ltd employs 15 carers.

Care 77 Ltd

Care Provided by Care 77 Ltd

Good to Know

Care 77 Ltd Reviews (2)