Essential Care Solutions Ltd

Office 16, Southgate House, Southgate Street, Gloucester GL1 1UB
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9.9 23 Reviews
  • Essential Care Solutions Ltd, Gloucester
Essential Care Solutions Ltd provides person centred care to clients while promoting their independence in their own homes. They are honest and transparent in their actions.

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Care Provided by Essential Care Solutions Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Essential Care Solutions Ltd
  • Person in charge
  • Winnie Myeni (Manager)
  • Admission Criteria
    • We only accept clients between 18-85 and above.

Funding & Fees Guide for Essential Care Solutions Ltd

  • Prices

  • £26 Per Hour per carer, Companionship £20 /per carer,


    For live in and night care please call the office for more info

  • For any other fees inquiry please contact the office

Essential Care Solutions Ltd Reviews (23)

Total of 23, showing 21-23
9.9

Essential Care Solutions Ltd has a Review Score of 9.9 (9.901) out of 10, based on 12 reviews in the last 2 years. Over all time Essential Care Solutions Ltd has 23 reviews.

Overall Experience

  • 22
  • 1
  • 0
  • 0
  • 0

Date Published

23
0
7
12
11

Review from Jasmin C (Sister of Client) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about this team? They really are extraordinary. All staff are not only kind, warm and wonderful people but they are absolutely fantastic at what they do. My brother receives the most outstanding care and without them, we would be lost. I honestly do not have one complaint. The team go
above and beyond in their roles and no corners are cut short. They have formed a lovely relationship with my brother and all of us as a family. I would highly recommend anyone who is looking for carers to contact this team - you won't be disappointed!

Reply from Khanyisile Myeni, Registered Manager at Essential Care Solutions Ltd

Thank you for the lovely review, we really appreciate it.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dawn S (Mother of Client) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 38-year-old son came home from a neuro centre in December 2021 after suffering a life-changing stroke in 2019, leaving him disabled and with a severe brain injury. After several different care providers, we luckily found Essential Care Solutions. It was an instant relief, and all the stress and
worry were lifted from our minds. Essential Care Solutions are very professional, punctual and kind, and the care is outstanding - nothing is too much trouble, and they are very informative too. We feel blessed that we have such an amazing team looking after our son, so if you are looking for high-quality care for a loved one, we would highly recommend Essential Care Solutions.

Reply from Winnie Myeni, Manager at Essential Care Solutions Ltd

Thank you very much for the lovely feedback. The team will continue to provide quality care to your son.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Deborah J (Daughter of Client) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Employed this company to help me care for my mum who is ninety-one after she had a hip operation and several complications. I had a family wedding to attend and left her with this company overnight for two nights. This was the first time I’d left my mother in twenty years. I can highly recommend the
manager and her team, they did and still do an amazing job! Thank you. Don’t hesitate to use their services.
’

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Essential Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Essential Care Solutions Ltd is calculated as follows: ( (64 Excellents x 5) + (7 Goods x 4) ) ÷ 71 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Essential Care Solutions Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Khanyisile Winnie

Khanyisile Winnie Myeni

Job Title: Registered Manager

Joined: 2022

I would like to introduce myself as a Manager at Essential Care Solutions Ltd, I am a Registered Nurse who has 22 years of experience, and I am also a Health and Social care trainer. I have worked in different Nursing homes in the UK as a Registered Nurse and a Clinical Lead. We established Essential care solutions after recognising a need for good and high-quality care in the community that meets the needs of all service users.


My team and I are passionate about looking after you and your loved ones and giving you the care you deserve.


Makhosini

Makhosini Ntini

Job Title: Service Manager

Joined: 2022

I would like to introduce myself as a Service Manager at Essential Care Solutions Ltd, I have previous experience in customer care for all age groups in the community with my previous private hire transport business. I have experience in arranging transport needs in the community including arranging transport needs for the disabled, hospital pickups, doctor appointments and airport transfers.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Essential Care Solutions Ltd to verify any information. View our terms and conditions. Essential Care Solutions Ltd has an Enhanced Service – more info.