Everycare (Rugby and Warwickshire) Ltd

1st Floor, 190 Bilton Road, Rugby CV22 7DX
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9.9 41 Reviews
  • Everycare (Rugby and Warwickshire) Ltd, Rugby
Everycare (Rugby and Warwickshire) ensures continuity is maintained between customers and carers, they acknowledge that building relationships with staff is important and is the key to peace of mind and well-being.

Everycare's extensive range of home care services includes:

- Tailor made care packages
- Help with washing and dressing
- Medication management and prompting
- Meal preparation and cooking
- Escorts to appointments
- Shopping, housework and laundry
- Sitting service
- Respite service
- Alzheimer's and dementia support
- Night sitting and sleep in service
- Live in care

Career opportunities

Everycare's commitment to recruiting high quality staff includes:

- Flexible working hours
- Market leading pay rates
- Weekend and Bank Holiday enhanced pay
- Tax free mileage allowance
- Holiday Pay
- Pension scheme
- Full induction and ongoing training including apprenticeships
- Free uniform

All Everycare staff members have undergone an enhanced DBS check and are fully trained and insured.

Everycare 'Complete Care in the Community' Established 1997.

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Care Provided by Everycare (Rugby and Warwickshire) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Simone Dyer (Registered Manager)

Funding & Fees Guide for Everycare (Rugby and Warwickshire) Ltd

  • Prices

  • Fees start from £31.50 per hour.

  • Please call us for a full breakdown on fees.

Everycare (Rugby and Warwickshire) Ltd Reviews (41)

Total of 41, showing 1-20
9.9

Everycare (Rugby and Warwickshire) Ltd has a Review Score of 9.9 (9.873) out of 10, based on 17 reviews in the last 2 years. Over all time Everycare (Rugby and Warwickshire) Ltd has 41 reviews.

Overall Experience

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Review from Heather T (Wife of Client) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was advised by Social Services that I needed help with looking after my husband at home they sent me a list of providers in Warwickshire. I looked for a local company in Rugby 'on line' it was a Sunday morning and I found Everycare who had an excellent review by one of their service users. As
it was Sunday morning I sent an email via their website asking what help they could offer. To my surprise I got an immediate response by telephone from the manager and from that moment on I had no reservations as to making arrangements for them to provide their services.
Everycare have been giving an excellent service from the very beginning of setting up a Care Plan to all of their carers who have given day to day care for my husband. They are always on time and altogether are a wonderful team and one I could not have have possibly managed without.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your lovely review and I will ensure all the team see it. We always aim to get things in motion as soon as we practically can. Its an absolute pleasure not only supporting your husband but also ensuring you get that morale support from us as well and enjoy the time being together.


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Review from Helen H (Daughter of Client) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a gem of a find! When my dad came out of hospital and respite, we needed a care company that could adapt to our family requirements and a quick set up. The Manager came and did an assessment and within days, it was in place.
We all signed up to the App that tells us who is coming and the time,
and what tasks are required. The carers complete a log and summary of what has happened on that visit. My dad absolutely loves all the carers and I think they all love him back. They are kind and compassionate and will sit and chat if all tasks have been done! Thank you all for allowing the family to feel well assured that dad is being cared for and looked after.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your lovely review. It has been a pleasure to support your dad to come home and start to get his independence back and that is what we always aim to do and with the added bonus of working alongside such a lovely family as yours has made it a real "team" effort and the staff simply adore him. Again, thank you and I will ensure the team get to see your review.


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Review from C D (Son of Client) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but good observations, and experiences with all of the Everycare (Rugby and Warwickshire) team. We were completely in the dark when dad aged 91 who had lived completely independently, until December '24, was taken seriously ill and hospitalised for about 10 days. When we started to
arrange for him to come home it was clear to us all that he would need help with personal care, meals and medication both morning and evening. We contacted Everycare, who assessed his home for its suitability for him to manage, and dad for his abilities and capabilities. The staff carried out these tasks in a very personable and sympathetic manner.


Once dad was home and the care visits began we found all of the staff to be professional, personable, adaptable and very nice people. We're particularly impressed how the staff, who are all female, dealt with dad in the shower, respecting his privacy yet, helping with his hygiene needs. We can't recommend Everycare highly enough. Brilliant team.


Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Such a lovely review and kind words, thank you so much. I will ensure the team see your review as this will mean a lot to them as well as myself it is always our aim to be as adaptable as we can. We always try to ensure we accommodate any changes as quickly as we can and with supporting dad to come home, it has just been so lovely to see him go from strength to strength and gain so much independence back and start to do things that he loved before he fell poorly. Again, thank you for your review.


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Review from Derek L (Son of Client) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare were particularly attentive and professional - in every respect. Phone calls were always returned in a timely fashion. They communicated clearly about available care options and ideas. We really could not have asked for more. A heartfelt thanks to the team.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your review and kind words, it is very much appreciated. We are all hoping Mum has settled well now in to her new home.


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Review from A B (Daughter of Client) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team of management, supervisors to carers have been brilliant in every way. My mother has benefited from the care and concern. Regular contact via phone and email with myself and my brother. The care platform used gives detailed information about visits etc.

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for your kind words and reviews like this make it all worthwhile, it was a pleasure to help care for your Mum. Take care, Everycare Rugby


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Review from Catriona W (Daughter of Client) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since day one of using Everycare, we have found everyone visiting Mum really kind and helpful. I feel able to call the office and have a chat about any of my concerns and worries. I always know that if there are any issues, I will be informed.

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for the kind words. Looking after your mother is a genuine pleasure and we know each and every member of staff looks forward to going to see her.


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Review from David W (Son of Client) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers provided by the company have been consistent allowing my mother to become familiar and comfortable with the carers. The carers are friendly, supportive, on time and diligent with the care provision. The management has been attentive and reviews the care needs monthly and welcomes suggestions
from the client's family members. We are happy with the service provided.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your kind review. It is a pleasure supporting your mum and I know the staff really enjoy visiting her.


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Review from Debbie H (Daughter of Client) published on 2 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A professional company with staff that care and are passionate in what they do.
Myself and my sister are very happy that our parents enjoy the visits from the care team.
Dad and Mum say the carers are all lovely and they sit and chat with them both.
We are pleased that our parents are feeling relaxed
with the carers.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your time in sending a review. Your dad has only been with us for a month, but I know our ladies are enjoying going to assist him and chatting with both your parents. I will make sure your feedback is passed on to the team


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Review from Robert H (Client) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always polite and helpful.

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for the review, it is a pleasure supporting you.


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Review from E S (Daughter of Client) published on 2 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Everycare to be professional, friendly and efficient in all communication, whether by phone or email. They have gone above and beyond to extend our original care package as our situation has changed. Promises are always kept and we cannot fault their care, communication and professionalism
in all areas. I know Mum loves the time spent with her carer who is so kind and thoughtful.

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for the kind review, we are so pleased that your mum loves the time spent with our team. Your mum is a delightful lady and we are happy to help in any way possible.


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Review from N T (Daughter of Client) published on 2 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family are very pleased with the carers that visit our parents. Our parents enjoy the visits, seeing someone to chat with who isn't family is good for them. The app helps us to let Mum and Dad know who is visiting which they find helpful.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your kind review. It's a pleasure supporting your dad and spending time chatting with them both, I know the ladies enjoy visiting them.


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Review from J W (Daughter of Client) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been employing Everycare Rugby & Warwickshire for over 3 years now to look after my mother. They came recommended by a neighbour's daughter. The care manager has been responsive and flexible concerning my mother's changing needs from mainly food and meds initially to more personal care of late.
Useful suggestions have been made and there appears to be an effective monitoring regime. The carers have electronic instructions concerning tasks and medicine provision which they appear to strictly observe. The current batch of carers are lovely ladies (some have been coming for the full three years). My mother enjoys their visits and is happy in their company and they all (in their different ways) appear to genuinely care about her well-being. Obviously they have different personalities but they all show humour and compassion and are efficient in the tasks they do. They chat with her about lots of different things and make her day more interesting. They also kindly ask how I am.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your kind review. It's an absolute pleasure assisting and supporting your mum and to be able to support her in the comfort of her own home is just so lovely. Again, thank you.


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Review from S H (Daughter of Client) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare provide an excellent service. My mum has a regular group of carers who are kind, attentive, and know her well. Their timekeeping is efficient, they record useful notes for every visit and often go 'above and beyond' expectations. The management team are professional, willing to accommodate
any necessary changes to care plans and regularly review the service they offer. I am so pleased that I found a company with such high standards of care, who Mum regards as friends.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your lovely words. It is an absolute pleasure supporting your mum and we have grown to think of her as part of our family now.


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Review from Heidi W (Daughter of Client) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare has been visiting my mum at teatime for a few months now, when I first arranged for someone to visit Mum she was very unsure about it but as she got to know the carers she now really looks forward to their daily visit and greets them at the door. They chat to Mum about her day and family and
encourage Mum to engage with them in conversation and meal choices.
Mum likes the carer to watch some of the quiz programmes on the television with her so she can try and answer more questions than they can!

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for your review, it is an absolute privilege to support your mother. Their carers love spending time with her just as much as she looks forward to them arriving.
We'll ensure to pass on your thanks to all involved with your mother's care.


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Review from Alison H (Daughter of Client) published on 9 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare looked after my dad for nearly 4 years following his stroke in 2019. He has recently had to move into a care home. I cannot say enough how pleased I was with all the carers who went into his home. It was a very stressful period following his stroke and I was so lucky to have found Everycare.
It meant I had total peace of mind knowing that all his needs were being met. I was also extremely grateful for the good communication between myself and the management at all times. With the help of everyone in Everycare, I was able to keep my dad in his own home for as long as was possible which is something I will always be grateful for.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your review, it really means so much to us all that we were able to assist your dad and yourselves for as long as we could. Your dad was a pleasure to support, he truly was and we wish him all the best in his new home. Please do keep us updated on his new ventures.


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Review from E C (Daughter of Client) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care company high enough, the owners, management and carers are all super. I was extremely grateful that they added mum to their client rota within a few days of contacting them. Both my aged parents who are usually very independent people) have found contact with everyone in the
company a very pleasant experience and will definitely turn to them for help again, if needed.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your lovely review. It was a pleasure supporting your mum


Kind regards


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Review from J B (Client) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the carers are very pleasant and genuinely want to do the best they can for me.
The weekly rota, sent out in advance, is extremely useful. Communication with the manager has been very good. It is very important to me that the carers appreciate the constant pain that I live with, hence they need
to take their time and be gentle with my personal care.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for such a lovely review. Knowing your difficulties with the amount of pain you suffer makes this even more meaningful and it is truly appreciated with the time you have taken to give your feedback.
Many thanks.


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Review from Simon S (Son of Client) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive and caring at all times. We get great service and the carers genuinely seem to love mum and mum really loves the carers. They have a lovely time together. We get regular contact, reports, and updates, and couldn't wish for more help and support.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your kind words, it really is a pleasure supporting your mum.


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Review from John R (Client) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had great service from Everycare Rugby from when they pulled all the stops out so that I could get home from hospital to providing ongoing home care twice a day for the last six months. The staff are always cheerful and good conversationalists and keep me cheerful.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you for taking the time to write a review regarding the care and support we provide for you. Kind regards from the team.


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Review from Paul W (Father of Client) published on 9 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are always on time and don't leave until the required finishing times.
Always give clients full-time support in all aspects of their life.
If required, also support the client in outside activities when necessary.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your review. We always do our very best to ensure that our service users are supported whether it be in their own home or indeed, out and about and encourage them to pursue their hobbies and interests.


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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Everycare (Rugby and Warwickshire) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Everycare (Rugby and Warwickshire) Ltd is calculated as follows: ( (89 Excellents x 5) + (13 Goods x 4) ) ÷ 102 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Everycare (Rugby and Warwickshire) Ltd is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (2)

Simone

Simone Dyer

Job Title: Registered Manager

Joined: 2022

Simone has been the Registered Manager at Everycare Rugby for 3 years and has worked in many areas in the care sector with a total of 17 years of experience. She has a wealth of knowledge in key areas including homecare, supported living, learning disabilities including autism and individuals with spinal injuries.


She has been a trainer for moving and handling, medication and safeguarding. Simone has achieved her Level 4 Diploma in Leadership and Management for Care Services.


Nicole

Nicole Chatha

Job Title: Director/NI

Joined: 2023

Nicole is the Nominated Individual with CQC and the Director of Everycare Rugby.


Frequently Asked Questions about Everycare (Rugby and Warwickshire) Ltd

What Type of Services does Everycare (Rugby and Warwickshire) Ltd offer?

Everycare (Rugby and Warwickshire) Ltd offers Home Care.

How many Carers does Everycare (Rugby and Warwickshire) Ltd employ?

Everycare (Rugby and Warwickshire) Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Everycare (Rugby and Warwickshire) Ltd to verify any information. View our terms and conditions. Everycare (Rugby and Warwickshire) Ltd has an Enhanced Service – more info.