Ginger Homecare Ltd

Unit 7, Clifton Parade, Bristol Avenue, Farington, Leyland PR25 4YU
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8.5 12 Reviews
  • Ginger Homecare Ltd, Leyland
Ginger Homecare Ltd offers a versatile range of home care services, experienced in aid for older people, helping adults with a disability and also skilled in providing end-of-life care. The service is based on a blend of friendliness and professionalism, designed to understand the needs of the individual and meet recognised standards. Ginger Homecare has built up a strong community reputation and caregivers regularly assess the needs of each client.

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Care Provided by Ginger Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ginger Homecare Ltd
  • Person in charge
  • Christine Elizabeth Halton (Manager)

Ginger Homecare Ltd Reviews (12)

8.5

Ginger Homecare Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Ginger Homecare Ltd has 12 reviews.

Overall Experience

  • 10
  • 2
  • 0
  • 0
  • 0

Date Published

12
1
1
2
10

Review from Rachael C (Granddaughter of Client) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ginger Homecare are providing care for my nana. I have found them to be extremely reliable, caring, compassionate and respectful on all visits. Good communication is held between us of a family and the office. We cannot thank Ginger Homecare enough.

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Review from S C (Daughter of Client) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Ginger Homecare a very reliable and caring agency. All staff are very sociable, always willing to help and go that extra mile. The care Mum receives is excellent and I can't thank them enough for all the support.

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Review from T S (Sister of Client) published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my sister are very pleased with the service given to our brother. The two carers have done all I have asked with regard to his care, and in the hour they are there, they have done more e.g. tidying up, washing worktops etc. He is not good with new people because of his speech, but he has taken
to both carers who treat him with dignity. I am glad I chose Ginger Homecare, as they are very professional and only minutes away should I need to go to the office.

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Review from S C (Husband of Client) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All Ginger Homecare staff are very very helpful.

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Review from Julie P (Daughter of Client) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad has is fantastic. He has a very attentive carer who he likes and is extremely good at her job. I feel so much better knowing that she visits him 3 times a day and that he is in very good hands with someone he is comfortable with. She is a great support to both my dad and us as a family.

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Review from Margaret M (Client) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I use Ginger Homecare Ltd once a week and the member of staff is excellent. She always makes sure we feel special and leaves my house immaculate. I know that if I needed extra care I would be treated as such.

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Review from Helen M (Daughter of Client) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ginger Homecare Ltd have been very helpful from first calling to arrange care for my dad to the care he has had in his home. His carer has been very good at putting my dad at ease and he really classes her as "A1" in his words. She goes above and beyond in taking care of my dad cooking, cleaning, personal
care and even picking up shopping. She also keeps me informed of anything I may need to know. The office staff are very accommodating.

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Review from Edna S (Client) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All carers cheerful and caring.
I am happy to have Ginger Care's visits and assistance to enable me to stay independent in my own home.

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Review from M P (Client) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service. Always turn up on time. Very helpful.

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Review from Gayle C (Friend of Client) published on 12 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good company. I've been a service user of Ginger Home Care Ltd for eleven years now with little problems. Carers most of the time turn up at the allotted time sometimes the carers haven't turned up at all, but they've rung to say sorry, but that is few and far between. Overall I'm very very pleased
with Ginger Home Care, the carers are very friendly and I've got no problems with most of the carers.

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Review from Richard B (Client) published on 5 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very prompt delivery and very much appreciated. I've been in pain for a long time it's good to know people to do things for me. Love them all they help me keep grounded.

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Review from Susan C (Daughter of Client) published on 5 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are highly trained always arrive on time and are very helpful and cheerful.

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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Ginger Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Ginger Homecare Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ginger Homecare Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Ginger Homecare Ltd

What Type of Services does Ginger Homecare Ltd offer?

Ginger Homecare Ltd offers Home Care.

How many Carers does Ginger Homecare Ltd employ?

Ginger Homecare Ltd employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ginger Homecare Ltd to verify any information. View our terms and conditions. Ginger Homecare Ltd has an Enhanced Service – more info.