Golders Green Nursing

Unit 4, Dancastle Court, 14 Arcadia Avenue, London N3 2JU
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10 13 Reviews
  • Golders Green Nursing, London
Providing private elderly care services for more than 30 years.

Golders Green Nursing (GGN) is an independent nursing and care agency for the elderly. Serving clients mainly across central and north-west London, they are renowned for providing the highest quality of service at accessible rates.

Care Provided by Golders Green Nursing

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Auxiliary Nurse
  • Community Nurse
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • General Practice Nurse
  • High Dependency Care, two carers attending
  • Nursing/Care Home Nurse
  • Older Person Care
  • Palliative Care
  • Palliative Care Nurse
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Claudia Alexander
  • Person in charge
  • Claudia Alexander (Owner/Manager)

Funding & Fees Guide for Golders Green Nursing

  • Prices
  • From £26.20 per hour


10

Golders Green Nursing has a Review Score of 10 (9.987) out of 10, based on 13 reviews in the last 2 years. Over all time Golders Green Nursing has 13 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The agency simply enabled me to manage coming home from hospital as easily as possible. Their care was professional and sympathetic, catering for my needs. They advised and helped enormously with the supply of all the equipment I needed. My carer was extremely kind and efficient and quickly became like
part of the family. I can't recommend them highly enough.

Reply from Giles Moody, Director at Golders Green Nursing

Thank you so much for your lovely review. We are so pleased you made such a strong and quick recovery, and it was a pleasure to have helped! Take care


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Overall Experience  Overall Experience 5.0 out of 5

The service provided was outstanding.
The nurses who visited me daily were highly professional, caring and enjoyable to talk to.
Communications were always timely and clear.
I would recommend Golders Green Nursing to anyone needing care in the home.

Reply from Giles Moody, Director at Golders Green Nursing

Martin, thank you for the lovely feedback, we are so pleased we were able to help you at home and that everything went well. Take care!


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Overall Experience  Overall Experience 5.0 out of 5

What a fantastic agency. This is an outstanding care organisation that provides professional, kind, caring, intelligent and supremely able carers. I run out of adjectives to describe the brilliance of their team. I brought them in to provide 24/7 support and care for my mother in her own home after
she suffered a hip replacement at age 97. The carers did everything from the most intimate to the most mundane household chores. They are all highly trained and experienced. They became part of the family and we treated them as such. My mother was very fond of them and they of my mother. I never worried for a moment and had 100% confidence in them. I will miss them now that my mother has sadly passed away peacefully at 101+.

Reply from Giles Moody, Director at Golders Green Nursing

Michael, thank you so much for the kind words. All of our team were so fond of your mother and her vibrant energy and it has been nothing short of a pleasure to have cared for her. Thank you for placing that trust in our team.


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Overall Experience  Overall Experience 5.0 out of 5

The nurse has been coming on a weekly basis for a year and we are very pleased with the way that my husband is being looked after.
The nurse has a lovely personality and one of her special qualities is her great communication skills and being very supportive of my husband also regarding any slight
problem she is most helpful.

Reply from Giles Moody, Director at Golders Green Nursing

Thank you for the kind feedback for our nurse and we are so pleased everything is going well with the weekly visits. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

Golders Green Nursing are an extremely well-run, professional and above all else, caring company. The carer is so incredibly committed to looking after her clients and always available to discuss things and make changes, often at very short notice. The quality of the nurses is very high too and I always
felt confident leaving my mother in their care.
If I need their services again I will not hesitate to use them and can confidently and enthusiastically recommend them to anyone else.
You will be in very safe hands.

Reply from Giles Moody, Director at Golders Green Nursing

Thank you for the very kind review, we are so happy to have helped your family. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

We engaged the Golders Green Nursing Agency to look after my father while we were away. We were impressed by the competent and friendly response of the agency and of the carer who stayed with him for a week. The carer looked after my father and his home very conscientiously and with warmth, ensured
he was well looked after and accompanied him to a hospital appointment. Communication was clear, and we felt he was in very good hands. We were very pleased and grateful for the agency's help.

Reply from Giles Moody, Director at Golders Green Nursing

Thank you so much for the kind feedback, we are very pleased to have helped!


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Overall Experience  Overall Experience 5.0 out of 5

Thoughtful, kind, accommodating and professional. The carer gave our family member a dignified and gentle experience while additionally making the whole family feel comfortable and supported. Highly recommended for a sophisticated and generous service of the highest quality and value! Thanks!

Reply from Giles Moody, Director at Golders Green Nursing

Thank you for the kind feedback, it has been a real pleasure helping you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

I required a care agency at very short notice for my mother as I needed to go overseas. I searched around for a few agencies and was recommended Golders Green Nursing Agency from an experienced social worker friend, following the agency caring for her grandmother. The agency was excellent, they responded
extremely quickly, allocated an exceptional live-in carer for my mother and had all the paperwork in place very swiftly. The live-in carer was great, they had a lovely time together and I was kept regularly updated. It all worked out perfectly and I am very very very grateful for the agency being so responsive and providing my mother such excellent care. If I could afford to, I would use their live-in care team permanently. Although I am sure I will require their services again in the future and will have no hesitation to contact them.

Reply from Giles Moody, Director at Golders Green Nursing

Many thanks for the lovely feedback, and we're so happy we could help you and your mother at short notice. Take care


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Overall Experience  Overall Experience 5.0 out of 5

The director responded right away to my enquiry from hospital and worked with the NHS ward closely to ensure I had everything I needed to be safely discharged - it was complicated due to NHS policy/compliance and not easy and he understood how urgent the situation was and prioritised getting me home
with all the right medication and equipment.
The IV specialist nurse was exceptional. Totally reliable, always on time, incredibly friendly and personable and also very knowledgeable and very professional. There is nothing about delivering IV medicine that she did not know and she also very patiently explained and answered our questions. She ensured that I always felt cared for and worked around our schedule to ensure that we felt comfortable. I'll not miss having an IV line in my arm and daily drugs but as a family we will miss her who we always enjoyed seeing each day. I would highly recommend GGN and in particular the IV specialist nurse.

Reply from Giles Moody, Director at Golders Green Nursing

Thank you very much for the kind review, and we are so pleased you had a good experience and have recovered well. Best wishes


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Overall Experience  Overall Experience 5.0 out of 5

Thank you for once again providing me with a wonderful carer, following a bad car crash, at very short notice over the Easter weekend. It would be difficult to overstate the difference it made to myself, and all my family who were away at the time. Peace of mind for us all.

Reply from Giles Moody, Director at Golders Green Nursing

Thank you for the kind words, it was a pleasure supporting you over the long weekend.


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Overall Experience  Overall Experience 5.0 out of 5

My sister and I engaged the Golders Green Nursing Agency to look after both our late parents at different times under the excellent leadership skills of the owner/manager and her wonderful team.
We feel very fortunate that both our elderly parents were able to remain in their own home during their
final years, and the carers treated them with the utmost kindness, compassion, dignity and respect that we could have wished for and we have no doubt that the feelings were mutual.
This was a very sensitive and crucial time and we greatly appreciate all the care and attention given.
My sister, the family and I would have no hesitation in recommending Golders Green Nursing Agency to families looking after their loved ones in their later years.
Many thanks.

Reply from Giles Moody, Director at Golders Green Nursing

Thank you for the kind words. It was a real pleasure to have cared for both your parents over the years. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Wow - what amazing personalised care my relative has been receiving for many years from the owner/manager and her wonderful team. Despite dementia taking a firm hold of my aunt the carers have adapted their care to fully meet her needs and delivered it in the most kind and compassionate manner, always
going above and beyond. 24/7 care delivered with the utmost dignity and respect from the fabulous team at Golden Green Nursing Agency has meant my aunt can remain in her own home. The leadership is simply amazing - always available and taking a personal and involved approach with both my aunt and myself. Golden Green Nursing Agency without doubt deliver the finest care and I would have absolutely no hesitation in recommending them. We will forever be indebted.

Reply from Giles Moody, Director at Golders Green Nursing

Thank you for the lovely feedback. It is an absolute pleasure to be caring for your aunt.


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Overall Experience  Overall Experience 5.0 out of 5

Two years ago my mother needed 24 hour care. Golders Green Nursing was recommended to us by a number of people in the medical industry. During the last two years, staff has provided not only the most excellent level of care staff, but also personally has always gone above and beyond. Whether it is
helping with medical appointments/prescriptions, even collecting prescriptions from the local pharmacy, or just being on the end of the phone at any time to give advice and support, we as a family have really appreciated her dedication. She also provided the most amazing carers for my mum, who would not only look after her direct care needs but also keep an eye on my father and give advice and support to all of us. We could not have dealt with any of this without Golders Green Nursing. I would recommend them without hesitation.

Reply from Giles Moody, Director at Golders Green Nursing

Dear Samantha, thank you so much for your kind words, it has been an absolute pleasure to care for your mother for the past two years.


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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Golders Green Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for Golders Green Nursing is calculated as follows: ( (75 Excellents x 5) + (1 Goods x 4) ) ÷ 76 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Golders Green Nursing is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jun 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Claudia

Claudia Alexander

Job Title: Owner

Joined: 1991

We are a proud family-run business, led by Claudia Alexander, a Registered General Nurse who specialises in Coronary Care and Care of the Elderly and has over 40 years of nursing experience.


It was this experience that brought into focus the need for an agency in London that could offer high-calibre nurses and carers at affordable prices. Claudia also became aware that, since many of the clients would be elderly and housebound, a more personal approach would be appreciated. To this end, each client is visited regularly to ensure standards are being maintained and the Agency keeps in constant contact via telephone to check all is running smoothly.


Amy

Amy Wright

Job Title: Head Nurse/Matron

Joined: 2022

Amy is our Head Nurse/Matron, responsible for leading our team of carers and nurses to provide the highest quality of care.


Frequently Asked Questions about Golders Green Nursing

What Type of Services does Golders Green Nursing offer?

Golders Green Nursing offers Home Care & Nursing Care.

How many Carers does Golders Green Nursing employ?

Golders Green Nursing employs 70 carers.