Gozone Care Ltd

Nyetimber Farm, Lower Jordans Lane, Gay Street, West Chiltington, Pulborough RH20 2HH
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8.5 6 Reviews
  • Gozone Care Ltd, Pulborough
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Care Provided by Gozone Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Gozone Care Ltd
  • Person in charge
  • Sharon Harrison (Registered Care Manager)

Funding & Fees Guide for Gozone Care Ltd

  • Prices

  • £30.52 per hour week day & £32.72 per hour weekend
    £18.98 per 1/2 week day & £20.35 per 1/2 weekend
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Gozone Care Ltd Reviews (6)

8.5

Gozone Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Gozone Care Ltd has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
0
0
2
4

Review from S G (Granddaughter of Client) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff/carers have been lovely. My grandad has been very ill but won't easily accept help. Finally, he has! He has realised how a little time each day of care has benefitted his health. Also, he fell in the shower once and his carer phoned for help. Another person came fifteen minuets later to help
pick him up. Admin at Gozone have been superb, they have phoned grandad to check he is happy and decide on the level of care he needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ruth B (Daughter of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted GoZone to get emergency care for my mum, who became very ill with cancer. The management went out of their way to help us in this very difficult situation.
They acted immediately to try and help us. In the end Mum was so poorly that she had to have nursing care, but I would like to thank
GoZone for being so helpful at a very difficult time.

Reply from Sharon Harrison, Manager at Gozone Care Ltd

Thank you for your kind words, I am pleased we were able to support you, even if just a short period of time.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lucy T (Daughter of Client) published on 9 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are kind, efficient, caring, smiley, helpful and essential. We have met several of them and like them all - as does our mother who they are looking after. We are so grateful to have come across such a wonderful bunch of people. The office is also efficiently run by staff who are helpful, friendly
and informative, they answer the phone promptly (what a bonus!) and communicate by phone, letter or email. Gozone Care Ltd is an absolute blessing.

Reply from Sharon Harrison, Registered Care Manager at Gozone Care Ltd

Thank you for such lovely comments, always good to hear positive feedback.


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Management

Treated with Dignity

Value for Money

Review from C T (Son of Client) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Flexible care team, very supportive through covid and beyond. Always happy to support the clients' needs as best as possible. Friendly and understanding staff.

Reply from Sharon Harrison, Manager at Gozone Care Ltd

Thank you for your positive feedback, reassuring to know we are a supportive team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S S (Client) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brillianto, which translated means... superbo!

Reply from Sharon Harrison, Manager at Gozone Care Ltd

Thank you for your feedback, always good to hear we are providing an excellent service for you.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Jeremy L (Husband of Client) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gozone have been extremely helpful from the outset. Their communication with me is excellent. The carers take great interest in my wife's wellbeing and are always ready to help and/or advise. The feedback I get is also excellent and very helpful. To be recommended.

Reply from Sharon Harrison, Manager at Gozone Care Ltd

Thank you for the excellent review and feedback, always good to hear.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Gozone Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Gozone Care Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Gozone Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Gozone Care Ltd

What Type of Services does Gozone Care Ltd offer?

Gozone Care Ltd offers Home Care.

How many Carers does Gozone Care Ltd employ?

Gozone Care Ltd employs 48 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gozone Care Ltd to verify any information. View our terms and conditions. Gozone Care Ltd has a Basic Service – more info.