Radis Community Care (Shrewsbury)

12 Longbow Close, Shrewsbury SY1 3GZ
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12 Reviews
  • Radis Community Care (Shrewsbury), Shrewsbury
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Care Provided by Radis Community Care (Shrewsbury)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Amy Sharp (Manager)
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Radis Community Care (Shrewsbury) Reviews (12)

Over all time Radis Community Care (Shrewsbury) has 12 reviews.

Overall Experience

  • 6
  • 5
  • 1
  • 0
  • 0

Date Published

12
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12

Review from Ron P (Client) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are excellent and caring and make recommendations.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you so much for your feedback and positive comments about our colleagues.


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Review from Donald S (Brother of Client) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister's care is mostly ok but is sometimes not always right for her needs. I have asked and sought changes to help her care be better for her. But no changes have happened so far.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your feedback - we will make sure that this is shared with the team.


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Review from M L (Client) assisted by family/friend published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, helpful, friendly.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your positive comments, we appreciate your feedback.


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Review from Muriel P (Client) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are absolutely thorough, kind and helpful in every way. They couldn't do more for me. I am so pleased to have met them.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your review. We really appreciate your positive comments and the time you've taken to give us your feedback.


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Review from Diane K (Daughter of Client) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best company that I have come across in all my working life.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

It's lovely to receive such positive feedback - thank you.


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Review from Ken D (Husband of Client) published on 31 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although I am writing this review, I have asked my wife for her comments. She is quite happy with the care she receives, although, has said that she would like to be listened to more. From my perspective, I would like more attention given to encouraging my wife to do some craft work or small household
chores. Also, I would like my wife to be taken out more, but realise her mobility is a problem. Hopefully, this would be possible with COVID restrictions being lifted.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your feedback. We have shared your comments with the team who will put together a plan to support your wife to achieve her desired outcomes.


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Review from Mavis H (Wife of Client) published on 20 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband's care is very much appreciated. He is very reliant on his carers and has become very attached to them. Sometimes he can be a challenge to them, but the carers have their way of handling him. Depending on what mood he is in when he awakes, there are plenty of laughs and sometimes moans. All
in all, everything is fine!

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for taking the time to share your feedback.


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Review from S L (Client) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are so lovely and helpful. The office staff and management are great. Having them come in, increases my quality of life so much, and enables me to be more independent.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Lovely feedback about our colleagues - thank you. We're delighted that they are making a positive difference to your life.


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Review from Ian T (Client) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very good; we do what I need to do.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your comment. We're pleased to hear that you are receiving a good service.


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Review from Jason W (Client) assisted by family/friend published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found Radis Community Care staff to be polite, helpful and understanding. They help me with lots of things such as shopping, going out and about, cleaning and cooking, encouraging me to interact and support me when needed.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

It's lovely to receive such nice comments about our staff. Thank you.


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Review from Rachel W (Client) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

They help me to cook. After they come, they take me shopping. They take me places.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for your comments. Feedback from our service users is really important to us.


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Review from Margaret W (Client) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every carer has been excellent, friendly; every need has been met.

Reply from Julie Harrison, Communications at Radis Community Care (Shrewsbury)

Thank you for taking the time to send us a review. We're so pleased to hear that you are happy with your carers.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Radis Community Care (Shrewsbury)

What Type of Services does Radis Community Care (Shrewsbury) offer?

Radis Community Care (Shrewsbury) offers Home Care.

How many Carers does Radis Community Care (Shrewsbury) employ?

Radis Community Care (Shrewsbury) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radis Community Care (Shrewsbury) to verify any information. View our terms and conditions. Radis Community Care (Shrewsbury) has a Basic Service – more info.