Starting from £31
Hartwig is committed to providing high-quality care services at reasonable prices in the greater London area. Our prices reflect our respect for our care workers, who receive the London Living wage and compensation for their travel time and expenses.
We also invest in a team of dedicated care managers and support staff who work from our Camden offices and other locations to ensure the best possible care and support for our clients.
Furthermore, our prices include the cost of maintaining the latest software that guarantees the safety of our service users and allows their relatives to monitor their well-being.
Our fees are not fixed and depend on the type and extent of care that you require. Therefore, we cannot give you a quote without first conducting a thorough assessment of your situation and needs. We hope you understand that this is necessary to provide you with the best possible service and care.
New Service – Couples Care
Further details available upon request
Hartwig Care Ltd - Camden has a Review Score of 9.7 (9.710) out of 10, based on 21 reviews in the last 2 years. Over all time Hartwig Care Ltd - Camden has 36 reviews.
Review from Arumugam R (Husband of Client) published on 14 January 2025
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Overall Experience
5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
Thank you so much for your kind words and positive feedback. We are thrilled to hear that you consider us the best care service. It's wonderful to know that our carers have made such a positive impact on your wife's life. We take great pride in our team's dedication and compassion, and it's heartwarming to hear that their efforts are appreciated. We look forward to continuing to provide excellent care and support for your family every day.
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Review from Elaine A (Niece of Client) published on 17 December 2024
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Manager at Hartwig Care Ltd - Camden
Thank you so much for sharing your experience with us. We are truly honoured to have been able to support you and your aunt after your dedicated years of solo caregiving. It's wonderful to hear that our manager provided you with the information you needed and that the transition to having a professional carer was smooth and efficient for you and your aunt. We are also delighted to know that our carer has made such a positive impact, bringing kindness, reliability, and joy into your aunt's life. Your peace of mind is incredibly important to us, and we are thrilled that you feel confident leaving your aunt in our care while you attend to your errands. Your feedback is invaluable and motivates us to continue delivering the highest standard of care.
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Review from J O (Client) published on 6 September 2024
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
Thank you so much for your kind words! We are delighted to hear that you're happy with our carers. At Hartwig Care, we strive to provide compassionate and attentive service, and it is wonderful to know that our team is meeting your needs. We greatly appreciate your feedback as it motivates us to continue delivering the best care possible.
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Review from J B (Client) published on 6 August 2024
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
Thank you for taking the time to share your positive experience with our staff. At Hartwig Care, we strive to provide exceptional service and support to our clients. We are delighted to hear that our team has been helpful to you. Your feedback is greatly appreciated and will be shared with our staff as an affirmation of their hard work and dedication.
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Review from Elizabeth M (Client) assisted by family/friend published on 31 July 2024
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5.0 out of 5
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Camden
We are immensely grateful for your feedback and are thrilled to hear about your positive experience with our carers and Hartwig Care over the past decade. It is our utmost priority to provide consistent and compassionate care, and knowing that we have succeeded in making you happy is truly rewarding for us. Your satisfaction is a testament to the dedication and hard work of our carers who strive to deliver the best service every day. We are proud to have been a part of your life for over 10 years and look forward to continuing this journey together. Thank you for choosing us and for placing your trust in our team.
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Review from A L (Client) published on 31 July 2024
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4.0 out of 5
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Camden
Thank you for taking the time to share your feedback with us. We are delighted to hear that you are very happy with the service and that your carer's exceptional dedication has not gone unnoticed. We believe that our carers are the backbone of our service. We also appreciate your candidness in bringing to our attention the difficulties you've encountered during the absence of your regular carer. Please be assured that we take this matter seriously and are committed to ensuring continuity of care that meets your needs and expectations. We are actively working on improving our processes to address and prevent such challenges in the future. Your experience provides valuable insights that help us to enhance our services. We are here to support you and are dedicated to resolving any issues swiftly and efficiently.
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Review from M K (Client) published on 16 July 2024
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4.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
Thank you so much for your kind words and valuable feedback! We're delighted to hear that you find our carers friendly and helpful. We understand that clear communication is crucial, and we're committed to improving this aspect of our service. We'll ensure our team is aware of your concerns and works on speaking louder and more clearly. Your comfort and satisfaction are our top priorities, and we appreciate you bringing this to our attention.
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Review from S D (Daughter of Client) published on 9 July 2024
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4.0 out of 5
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Camden
Thank you for your feedback! We're happy to hear that you are pleased with our service. Your satisfaction is our priority, and we appreciate your positive comments. Should you require anything further please do not hesitate to contact us.
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Review from Maureen J (Client) published on 24 June 2024
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5.0 out of 5
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Camden
It is lovely to hear that you have no complaints and find our care workers excellent. Their dedication is truly commendable. Thank you for your positive feedback! If there's anything else Hartwig Care can assist you with, feel free to reach out.
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Review from Q H (Wife of Client) published on 24 June 2024
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4.0 out of 5
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Camden
Thank you for your positive feedback! We're delighted to hear that you've had a good experience with Hartwig Care. Supporting our customers and their families is our top priority. If you ever need anything else, feel free to reach out. We appreciate your recommendation!
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Review from M B (Client) published on 24 June 2024
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5.0 out of 5
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Camden
Thank you for sharing your positive experience with us! We're thrilled to hear that you've found Hartwig Care helpful and supportive over the years. Our care workers' dedication to providing excellent service is commendable and we're delighted that you've been part of our team for over eight years. Your recommendation means a lot to us and we appreciate your trust. If your friends ever need care, we'd be happy to assist them as well!
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Review from J R (Sister of Client) published on 21 June 2024
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4.0 out of 5
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - Camden
We're delighted to hear that our care workers have made a difference for your sister. Their warmth, welcoming attitude, and emotional support are essential aspects of our service. If there's anything else we can assist with, please don't hesitate to reach out. Your satisfaction means a lot to us! Thank you for sharing your feedback!
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Review from Arifa A (Daughter of Client) published on 30 April 2024
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
Thank you for your heartfelt review. We are deeply touched by your kind words and immensely grateful for the trust you have placed in us. Our team is dedicated to providing compassionate and professional care that meets the unique needs of each client we serve. It's our privilege to support your parents and to offer you peace of mind, knowing they are in capable and compassionate hands. Your recommendation is the highest compliment we could receive, and it motivates us to continue delivering the outstanding service that our clients anticipate and that you have already had the pleasure of encountering. We look forward to being there for your family and others in our community for many years to come. Thank you for choosing our company.
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Review from Alasdair H (Client) published on 9 January 2024
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
We are glad to hear that you are pleased with our services.
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Review from Elizabeth F (Daughter of Client) published on 12 December 2023
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
I am so glad to hear that the care your mother receives is first-class. It is admirable to mention our care workers’ compassion, sympathy, humour and understanding of your mother's condition. I am happy that your mother can enjoy the comfort and pampering that she deserves.
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Review from S H (Client) published on 30 November 2023
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
Your heartfelt description truly captures the profound impact Hartwig Care has had on your life. It is inspiring to hear how our support has impacted your daily life, providing not just assistance but also a sense of empowerment and well-being. Your gratitude for our staff’s indispensable role beautifully highlights the transformative nature of compassionate care we pride ourselves on upholding.
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Review from P C (Client) assisted by family/friend published on 30 November 2023
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
That's wonderful to hear! We always pride ourselves on being an incredible care company that goes the extra mile. Having such attentive support not only makes life easier but also empowers our clients to maintain their independence. It's fantastic to hear that the office is responsive and accommodating too, ensuring you receive the best care possible.
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Review from A C (Son of Client) published on 30 November 2023
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
I'm thrilled to hear that Moorlands Court has provided exceptional care for your mum! It warms our hearts to know your family is happy. Your kind words are a testament to the outstanding service we provide. Wishing your mum continued blessings.
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Review from Katherine M (Friend of Client) published on 13 November 2023
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Lead at Hartwig Care Ltd - Camden
We are truly sorry for your loss, and your words about the care provided by Hartwig Care are touching. It's heartwarming to hear how you and your friend felt about the exceptional dedication and compassion exhibited by the main carer, the manager, and the entire staff. Their responsiveness, creative problem-solving, and commitment to safety during difficult times are commendable. Your recommendation speaks volumes about the quality of care your friend received, reflecting positively on our outstanding service.
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Review from B C (Husband of Client) published on 10 November 2023
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5.0 out of 5
Reply from Maryan Hassan, Marketing and Social Value Manager at Hartwig Care Ltd - Camden
We are thrilled that you find joy in the quality of care your wife receives! Our dedicated staff are our most prized asset and we take pride in delivering top-notch service. Your positive feedback is a testament to their hard work and unwavering commitment. Your kind words inspire us to maintain the standard of exceptional care, and we eagerly anticipate the continued well-being of your loved one. Thank you for taking the time to share your positive experience with us!
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The Review Score of 9.7 (9.710) out of 10 for Hartwig Care Ltd - Camden is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.710 for Hartwig Care Ltd - Camden is calculated as follows: ( (99 Excellents x 5) + (14 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 124 Ratings = 4.71
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Hartwig Care Ltd - Camden is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2021
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Job Title: Operations Manager
Joined: 2022
Oke has over 20 Years’ experience working in the health and social care sector. He started his journey as a care worker whilst completing his degree and has since worked his way through teaching and assessing health and social care in further education colleges. He then joined the private sector initially as a care manager and progressed to operations manager.
Oke has led operations for businesses that provide both commissioned care and private care services, domiciliary and extra care services. Okehave supported registered managers through CQC registrations and inspections where they have achieved a minimum of Good in all areas. Oke has been involved in Greenwich mobilisation for Hartwig Care, and Lewisham-led provider mobilisation for Care Outlook (many years ago).
Oke holds Level 5 in Leadership for Health and Social Care and Children and Young People's Services, ILM Level 3 Diploma in Management, Diploma in Teaching in the Lifelong Learning Sector (Health and Social Care), and BSc in Computer Science
Job Title: Registered Manager
Joined: 2017
Sami is an accomplished Registered Manager and contract Care Manager with a solid background in the private health and social care sector. He has expertise in people management, employee training, team building, sales, planning, contract management, auditing, communication, and recruitment. He progressed rapidly in his career at Hartwig Care, moving from a monitoring position to one of the two Registered Managers in charge of all of North London. Sami leads an autonomous team, managing operations, ensuring quality care delivery, and representing the company in lucrative contract negotiations.
Fluent in French, English, and Persian, he has excellent interpersonal skills that build trust with clients. He is a goal-oriented professional who enjoys taking on challenges and seeking new opportunities for growth and development. Working full-time while pursuing his NVQ Level 5, he is dedicated to continuous learning and keeping up with industry best practices.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hartwig Care Ltd - Camden to verify any information. View our terms and conditions. Hartwig Care Ltd - Camden has a Platinum Service – more info.
