Home Instead (Oldham & Saddleworth)

113-115 High Street, Uppermill, Oldham OL3 6BD
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9.9 82 Reviews
  • Home Instead (Oldham & Saddleworth), Oldham
Home Instead (Oldham & Saddleworth) has built up a good community reputation through a service that is friendly, versatile and professional. All carers are qualified to carry out personalised provision, helping older and vulnerable adults to live dignified and comfortable lives in their own homes.

Home Instead take a friendly approach towards family and loved ones and consults regularly with related health services and authorities in order to make sure client well-being is protected over the long-term.

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Care Provided by Home Instead (Oldham & Saddleworth)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Mick Sheehan (Managing Director)

Funding & Fees Guide for Home Instead (Oldham & Saddleworth)

  • Prices

  • Available on request

Home Instead (Oldham & Saddleworth) Reviews (82)

Total of 82, showing 81-82
9.9

Home Instead (Oldham & Saddleworth) has a Review Score of 9.9 (9.900) out of 10, based on 9 reviews in the last 2 years. Over all time Home Instead (Oldham & Saddleworth) has 82 reviews.

Overall Experience

  • 81
  • 1
  • 0
  • 0
  • 0

Date Published

82
1
6
9
73

Review from Margaret L (Daughter of Client) published on 15 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Instead provided support and companionship to mum to enable her to live at home, in familiar surrounding where she was happiest. The carers were wonderful with mum and build a really positive relationship with her. Using Home Instead was definitely the right decision for mum and for me knowing
mum was well cared for and supported.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Geoff W (Nephew of Client) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent, caring service. Management and care staff were superb. Service provided was far in excess of that expected.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Home Instead (Oldham & Saddleworth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Home Instead (Oldham & Saddleworth) is calculated as follows: ( (54 Excellents x 5) ) ÷ 54 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Instead (Oldham & Saddleworth) is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jun 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (16)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Oldham & Saddleworth) to verify any information. View our terms and conditions. Home Instead (Oldham & Saddleworth) has an Enhanced Service – more info.