Care Solutions Manchester

475 Chester Road, Manchester M16 9HF
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4 Reviews
  • Care Solutions Manchester, Manchester

Care Provided by Care Solutions Manchester

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help

Good to Know

  • Person in charge
  • William Stelfox (Manager)

Care Solutions Manchester Reviews (4)

Over all time Care Solutions Manchester has 4 reviews.

Overall Experience

  • 2
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  • 2

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

This company has given me fantastic care. From day one they have been very professional and made me feel comfortable with accepting care for the first time. Highly recommended.

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Overall Experience  Overall Experience 1.0 out of 5

As we come to the end of week one, I have found the service to be incredibly disappointing. Time keeping is atrocious with my Father not receiving his afternoon care visit meaning he went from 12:30 until 21:30 without leaving his wheelchair. Carers arriving in no form of uniform (jeans, T-Shirts and
trainers) and quite frankly a rude and abrupt 'manager' taking charge of the telephones. On one occasion only one carer arrived with no experience of using a hoist.

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Overall Experience  Overall Experience 1.0 out of 5

Incredibly disorganised company, very poor management, I was left many times with either no carers turning up or would be hours later. The company do not let you know if they will be late, the onus is on the client to chase them, please avoid this company as you will be sorry if you do not.

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Overall Experience  Overall Experience 5.0 out of 5

This agency is the best my family have ever had. Kind, courteous and always very professional I would highly recommend this company. My carer is always on time and sees to my family's needs. 10/10!!

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Care Solutions Manchester

What Type of Services does Care Solutions Manchester offer?

Care Solutions Manchester offers Home Care.