Kelvin Care

60 Munro Place, Glasgow G13 2UW
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9.0 4 Reviews
  • Kelvin Care, Glasgow
Kelvin Care offers a high standard of care and support for people in Glasgow from the comfort of their own home. Services are tailored around the needs and wishes of the client. Skilled care staff offer a range of services including companionship, personal care, light housework, shopping, preparing meals, accompanying to appointments to name a few.

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Care Provided by Kelvin Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kelvin Care
  • Person in charge
  • Debbie Duffy (Manager)

Funding & Fees Guide for Kelvin Care

  • Prices

  • £26.50 per hour

Kelvin Care Reviews (4)

9.0

Kelvin Care has a Review Score of 9.0 (9.000) out of 10, based on 4 reviews in the last 2 years. Over all time Kelvin Care has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from L C (Wife of Client) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was always treated with great respect by the carer. She used to occupy him with puzzles and various other simple games. Often they would have a sing-song. Unfortunately, she wasn't able to take him out for a week as he had balance issues! Nevertheless, he seemed to enjoy her company while
I had a couple of hours out with a friend.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L L (Client) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention I receive from the manager and all her staff is excellent and lets me keep my independent living.

Reply from Debbie Duffy, Manager at Kelvin Care

Thank you for taking the time to write such a positive review. We are pleased to hear you are happy with the service and will be sure to pass this on to the relevant staff.


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Review from L A (Wife of Client) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have two carers, who each come for 3 hours each week. This allows me precious time for myself, when I can go out to meet friends etc knowing that my husband greatly enjoys the company of these carers and that they are trained to look after him. Can cope with any problem.
I can relax!

Reply from Debbie Duffy, Manager at Kelvin Care

Thank you so much, we're so pleased the support we're providing is working well for you both.


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Management

Treated with Dignity

Value for Money

Review from Frances S (Client) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had an excellent time with Kelvin Care staff are so good and very helpful, never had a problem with any of them and they are very helpful and are always on time doing the shopping for me every member of the staff are excellent.

Reply from Debbie Duffy, Manager at Kelvin Care

Thank you for your lovely review, it really means a lot. The staff enjoy visiting you and take real pride in the service they provide. We look forward to continuing to support you.


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Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Kelvin Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Kelvin Care is calculated as follows: ( (19 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kelvin Care is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Aug 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Kelvin Care

What Type of Services does Kelvin Care offer?

Kelvin Care offers Home Care.

How many Carers does Kelvin Care employ?

Kelvin Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kelvin Care to verify any information. View our terms and conditions. Kelvin Care has an Enhanced Service – more info.