Kepplegate Care

Sandy Lane, Preesall, Poulton-le-Fylde FY6 0EJ
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2 Reviews
  • Kepplegate Care, Poulton-le-Fylde

Care Provided by Kepplegate Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Older Person Care
  • Other Care Provided
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Kepplegate Ltd
  • Person in charge
  • Karen Shaw (Manager)

Kepplegate Care Reviews (2)

Over all time Kepplegate Care has 2 reviews.

Overall Experience

  • 2
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Date Published

2
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2
Overall Experience  Overall Experience 5.0 out of 5

The 'handpicked' team from Kepplegate Home Care are fabulous. The whole team are hardworking, caring and efficient. Nothing is too much trouble for them. I would recommend them to any family looking for support for their loved ones.

Reply from Karen Shaw, Registered Manager at Kepplegate Care

Thank you for your lovely review, we do this job because we want to make a positive difference in people's lives needing support, and hearing that people have taken the time to say we are achieving that and more is always appreciated by the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Mother received care at home from Kepplegate for over two years. The care was adapted for her needs and preferences. All the Carers became like friends to Mum. They were efficient and dealt with the agreed duties and weather and safety permitting they went outside for a walk and chat along with Mum's
little dog. They were supportive and initially with twice-daily visits Mum's health and mobility improved, she was less tired and consequently, she rarely fell. Latterly, as Mum weakened, the visit was increased to include lunchtime to make sure she went to the toilet and ate in the middle of the day. The Carers cared - they stayed during their lunch break when we needed to call an ambulance and were there when finally she went into the hospital. There were regular management reviews but usually, any extra needs had already been implemented and all staff were aware of any changes including medication. The administrative staff were always pleasant and efficient.

Reply from Karen Shaw, Registered Manager at Kepplegate Care

Thank you for your kind words. Always here if you need us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Kepplegate Care

What Type of Services does Kepplegate Care offer?

Kepplegate Care offers Home Care.

How many Carers does Kepplegate Care employ?

Kepplegate Care employs 12 carers.