Lincolnshire Quality Care Services Ltd has a Review Score of 7.5 (7.500) out of 10, based on 1 reviews in the last 2 years. Over all time Lincolnshire Quality Care Services Ltd has 3 reviews.
Review from E H (Client) published on 31 March 2023
Submitted via Postal Card •
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Reply from Ash Piddington-Smith, Registered Manager at Lincolnshire Quality Care Services Ltd
Thank you for your lovely words, we have passed these comments to our staff.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Suzanne M (Daughter of Client) published on 15 March 2023
Submitted via Website •
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Reply from Ash Piddington-Smith, Registered Manager at Lincolnshire Quality Care Services Ltd
Thank you so much for your kind comments! We are always trying to improve our services too, so please do not hesitate to be in touch if you need us
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M S (Wife of Client) published on 9 March 2023
Submitted via Website •
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Reply from Ash Piddington-Smith, Manager at Lincolnshire Quality Care Services Ltd
Thank you for your kind words! We are working hard to ensure all of our service users get the best level of care and support across the board.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.5 (7.500) out of 10 for Lincolnshire Quality Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.500 for Lincolnshire Quality Care Services Ltd is calculated as follows: ( (3 Excellents x 5) + (3 Goods x 4) ) ÷ 6 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Lincolnshire Quality Care Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Jun 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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