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Lodge Group Care UK Ltd has a Review Score of 9.8 (9.782) out of 10, based on 15 reviews in the last 2 years. Over all time Lodge Group Care UK Ltd has 39 reviews.
Review from Gary K (Son of Client) published on 30 March 2022
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Review from Jill N (Daughter of Client) published on 29 March 2022
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Review from Lillian G (Client) published on 29 March 2022
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Review from K S (Daughter of Client) published on 25 March 2022
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Review from Michelle A (Daughter of Client) published on 12 November 2021
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Review from Angela M (Daughter of Client) published on 3 November 2021
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Review from Stephanie S (Client) published on 13 January 2021
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Review from Martin S (Son of Client) published on 13 January 2021
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Review from Lynn E (Daughter of Client) published on 7 December 2020
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Review from Stan H (Client) published on 31 July 2020
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Review from Garry P (Son of Client) published on 13 July 2020
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Review from Kirti P (Client) published on 13 July 2020
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Review from Ellen S (Daughter of Client) published on 7 July 2020
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Review from Shirley B (Client) published on 2 July 2020
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Review from Darren L (Son of Client) published on 2 July 2020
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Review from Kelly C (Great-Niece of Client) published on 30 June 2020
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Review from S H (Daughter of Client) published on 30 April 2020
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Review from Brenda E (Friend of Client) published on 9 May 2019
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Review from Ralph D (Son of Client) published on 18 May 2018
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The Review Score of 9.8 (9.782) out of 10 for Lodge Group Care UK Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.782 for Lodge Group Care UK Ltd is calculated as follows: ( (78 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 87 Ratings = 4.782
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Lodge Group Care UK Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Nov 2023
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Job Title: Managing Director
Joined: 2008
John has dedicated his entire career to supporting some of the most vulnerable members of our society. In addition to managing Lodge Group Care, he is also co -founder of My Employment Ltd, a gov-tech start-up that is set on revolutionising the way the health and social care sector recruits by enabling quick and easy portability of workers across the sector. He also sits on the board of trustees for Now! Charity, which supports residents in East Sussex facing disadvantages, such as poverty, a lack of qualifications or health issues.
“John has dedicated his entire career to supporting some of the most vulnerable members of our society.”
Job Title: Registered Manager
Joined: 2011
I have been with Lodge Group Care since 2011. I have worked in the health and social care for the past 2 decades.
I am passionate and driven to provide the best services possible to the service users we support.
I am one small part of a big team that makes being one of the best agencies in HAVERING possible.
Job Title: Administrator
Joined: 2022
Hi, My name is Paula and I've been with Lodge Group since February 2022. When I'm not in the office helping the team to look after our service users, I enjoy gardening and doing the school run with my grandson.
Everybody here at Lodge Group is super friendly and makes coming to work fun.
Job Title: Recruitment Officer
Joined: 2016
My name is Sharon Waller and I am a Recruitment Officer at Lodge Group Care. What I really love about my role is making a difference in people’s lives by recruiting people who I feel have a passion for care and can help support vulnerable clients in their homes. In my spare time, I like to travel, eat out and socialise with friends.
Job Title: Senior Care Coordinator
Joined: 2015
Chloe takes great pride in supporting her service users to achieve their goals and live life to the fullest. She’s also a whizz on computers and innately creative, always coming up with great ideas to improve care delivery and putting them into practice. Outside of work, she enjoys going to the gym, socialising with friends and having quality family time.
Here’s what Chloe has to say:
“I feel my job is very rewarding and I love helping people. My role has given me many different skills.”
Job Title: CM2000 Officer / Care Trainer
Joined: 2012
Katie provides high-quality training to our carers ensuring they have the skills they need to deliver excellent care. When she isn’t busy training up our team, she enjoys spending time with her children and family.
Here’s what Katie has to say:
“I like the satisfaction when you have helped someone. I love training and feeling like I have upskilled staff around me. I work with a great team.”
Job Title: Business Support Assistant
Joined: 2022
I work as a business support assistant at Lodge Group Care, and I love working in health and social care. I absolutely love helping people. I like to spend time with my friends and family in my spare time going for food, going on holidays, and watching movies and I love animals.
Job Title: Care Quality Officer
Joined: 2016
I am an experienced and versatile health professional with over 40 years of management and clinical experience in General and Mental Health Services within the NHS.
I am a registered general and mental health nurse.
I am committed to a holistic and inclusive approach ensuring the provision of high quality clinically effective care
I have extensive practical experience at all levels within the NHS.
I am hard-working conscientious and responsible and have a strong sense of personal values, always keen to endure high standards of care and performance.
I enjoy working as part of a team and pride myself on having well-developed mutually respected professional relationships with my partners, colleagues, clients, their families
Job Title: Care Coordinator
Joined: 2020
My name is Sophie, I have worked with Lodge Group Care for a few years now, initially as a Care Worker. I have since progressed in my career becoming a Care Coordinator for the company. I have always had a passion for Health and Social Care and pride myself on my compassion and care for our service users.
When I'm not diving into helping others, I spend my spare time with my daughter and enjoy socialising with friends.
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