Meadow Lodge Home Care Services

The Old Police Station, 9 Weeland Road, Knottingley, WF11 8AQ
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9.3 5 Reviews
Established in 1994, Meadow Lodge Home Care Services to provide care which offers both long and short-term care packages tailored to the individual needs of older people, those with physical disabilities, learning disabilities and mental health problems. Services are also provided for children and their families, domestic work or to provide relieve to a care worker or relative who needs a break.

The team are experienced and professional, with a wealth of knowledge about the best care practices. They are able to provide care for older people, learning disabilities, physical disabilities and independent supported living. Services are completely person centered and designed around the strengths and individual needs of each person, ensuring they receive the care and support they need to continue living safely in their own homes.

Now part of the New Concept Care Nursing group (NCCN), established in 1992. NCCN Ltd have two other offices bases, the head office being in the town of Market Weighton in the East Riding of Yorkshire and the sister branch in the town of Selby in North Yorkshire. Covering a wide geographical area stretching across the whole of the East Riding of Yorkshire, North Yorkshire (Selby District), the city of York and Northern Lincolnshire.

Like Meadow Lodge NCCN offers both long and short-term care packages tailored to the individual needs of older people, those with physical disabilities, learning disabilities and mental health problems but specialises in the provision of large care packages specifically designed for those who need a high level of care supervised by qualified nurses, including brain and spinal injury, life limiting conditions and enduring neuromuscular conditions. The learning disabilities team provides all levels of care in this specialist area including the provision of independent supported living services.
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Care Provided by Meadow Lodge Home Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Nikki Prankett (Registered Manager)

Funding & Fees Guide for Meadow Lodge Home Care Services

  • Prices

  • Please contact us for information on private fees.

Meadow Lodge Home Care Services Reviews (5)

9.3

Meadow Lodge Home Care Services has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Meadow Lodge Home Care Services has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
0
1
4
1

Review from S A (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow Lodge Home Care Services are exemplary and a shining example of best practice in the care industry.
The support my dad has received since employing this agency has been second to none, with all home care visits being met in line with his care package requirements. The care workers are exceptional
in the quality of care and assistance they provide and my dad’s remarkable rehabilitation since being discharged from the hospital in February is, for the most part, down to the care and attention he has received from them.
In summary, the Meadow Lodge Home Care team really care and deserves recognition for their service going above and beyond.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

Thank you for your fantastic response; it is our pleasure to provide your dad with the highest quality of care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K P (Mother of Client) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise these ladies enough! In just a month, the difference they have made to my daughter is amazing.
They are very caring and take the time to actually ask her what she wants, not just walk in and do the minimum. They also make my life a little easier, so thank you very much.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

We are so pleased and honoured to be able to offer a high-quality service. Thank you for such wonderful feedback.


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Management

Treated with Dignity

Value for Money

Review from Theresa B (Daughter of Client) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always felt safe and cared for. The girls made it possible for her to just get on with her day without having to sit for hours after just getting dressed. Helping her keep her independence and showing dignity and respect. Still offering choices even though they knew what she would say. Beautiful
girls with hearts of gold and stories to tell. Mum enjoyed the chats. And spoke highly of all.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

Thank you for such an incredible review. It is our pleasure to offer you and your family such a fabulous service.


Staff

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Management

Treated with Dignity

Value for Money

Review from Jacky R (Client) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been cared for by Meadow Lodge carers since July having spent 16 weeks in hospital. They have helped me wash, dress and get around my current downstairs bedroom. I have advanced well with their care and now am no longer in need of carers. They have all been very efficient, caring and extremely
friendly and approachable. I would recommend the company and certainly use them again should the need arise. Special thanks to the carers who have been with me the most. Thank you.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

Thank you for such a fantastic review. It has been a pleasure for us to support you back to independence. All the best, Jacky.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Clare D (Daughter of Client) published on 23 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The decision to appoint a care providing service for my mam, was no doubt the hardest decision, which brings along anxieties re guilt, doing the right thing, will they be nice to her and protect her dignity etc. I feel blessed and reassured to have such an amazing team in place. Any issues were/are
always addressed and sorted out. Carers and main point of contact genuinely carry out their duties as though they are caring for their own loved ones. Their interaction with my mam and myself/family, is commendable. I am definitely reassured to know they raise and act on concerns in my absence, immediately. They forward think and elevate pressures from myself/family, by always recommending, contacting and putting in place the appropriate agencies/services re doctors, physio, SALT team etc. Clearly caring, professional and experienced staff, who chase up all issues and concerns.

Reply from Jenny Walsh, Administrator at Meadow Lodge Home Care Services

Thank you for taking the time to review our service for your mother, we are pleased to be able to provide you and your family with the support required.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Meadow Lodge Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Meadow Lodge Home Care Services is calculated as follows: ( (22 Excellents x 5) ) ÷ 22 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Meadow Lodge Home Care Services is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Meadow Lodge Home Care Services

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Meet the Team (10)

Nikki

Nikki Prankett

Job Title: Registered Manager

Joined: 2005

Hi, I’m Nikki. I am the registered manager and I have worked for Meadow Lodge Home Care Services for 17 years.

My journey in health and social care began when I was 16, alongside my college course BTEC National Diploma in Science and Health Studies - I worked as a health care assistant in a care home close to where I lived.

I had a short break away from care when I completed my college course and worked in animal insurance as an accounts administrator, and then as an Operations Manager for a local large vegetable freezing factory – However I didn’t feel I was gaining the job satisfaction I had experienced in care - so in 2005 a chance conversation with the local Football Pools collector who advised me a local care home was looking for an experienced account and payroll administrator lead me to apply for a position at Meadow Lodge Care Home in Kellington.

Through work-based learning, I progressed from this position to become the Training and Compliance Officer and in 2010 I moved from the care home to the Domiciliary Care office in Sherburn in Elmet as the HR Manager, finally in 2017 after qualifying in Level 5 Diploma in Health and Social Care an opportunity arose for me to become Registered Manager.

I am actively involved in working with Wakefield Council, NHS and Integrated Partnership Boards as part of a team developing initiatives for better experiences within Health and Social Care.

Over the years my hobbies have ranged from being a qualified British Sub Aqua Club scuba diving instructor to riding horses; now I love to travel and spend time with my family.

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Karen

Karen Grimshaw

Job Title: Office Manager

Joined: 2000

I have worked for Meadow Lodge for 22 years
I have worked as an office manager for 12 years, previously I worked in the community for 10 years.
I have seen the business over the years and how Adult social care has changed.

My daily duties are arranging new care packages for people in the community, and speaking to social workers. Reviewing care packages, and communicating with the council on a daily basis. I Have a Level 5 Diploma in Health & Social Care.

I enjoy spending time supporting staff in the community I am a good listener.

In my home life, I have 2 x children also 2 x grandchildren that I enjoy spending time with.

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Kesha

Kesha Addy

Job Title: Recruitment and HR Officer

Joined: 2016

I have been with Meadow Lodge Home Cares Services since May 2016. I started my journey at Meadowlodge in a part-time Admin Support role. I am now the Recruitment & HR officer and deal with all aspects of the recruitment processes and administrative duties. This is my first employment within the care industry, though I gained vast transferrable skills when I previously I have worked in hospitality management and administrative roles.

The things that I enjoy about working at Meadow Lodge Home Care Services are the friendly and approachable working environment, but the best thing ever is when a new carer comes on board and they are amazed at how much they enjoy the Carer role, and some wished they had made the move into Social Care much earlier in their careers. It really does give me a warm fuzzy feeling. I think most people have a disillusioned idea of what it means to be a carer, and you can never know until you have tried it.

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Zoe

Zoe Mitchell

Job Title: Quality Assessor

Joined: 2014

I have worked for meadow lodge for 8 years. I started my employment with meadow lodge in March 2014 as a community carer working in a few different areas including Castleford, Normanton, Pontefract and Knottingley.

After a few years, I went on to become a field supervisor for the Castleford/Normanton area. I have recently had a job role change to Quality Assessor and no longer work as a carer in the community, Although on a few occasions I have gone out to help cover work, as I still enjoy this side of work.

I started my new job role as Quality Assessor in November 2021.
My duties as Quality Assessor that I am responsible for quality assessment including monitoring and supporting new members as well as existing staff. I carry out individual risk assessments for both carers and clients. I support staff in all aspects of moving and positioning and I have recently completed my moving and positioning train the trainer training. I support staff with any struggles they have such as support with medication and manual handling.

I have 2 A - levels in health and social care which I gained whilst at college.

I Live with my partner, I have 2 children and 2 dogs. I enjoy spending time with my family and socialising, seeing new places and going on holidays.

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Tracie

Tracie Parry

Job Title: Senior Care Coordinator

Joined: 2012

My name is Tracie and I have worked for Meadow Lodge since 2012 when I joined as a community carer. In May 2017 I furthered my Meadow Lodge career by joining the office team as a coordinator, more recently I accepted the role of Senior Care Coordinator.

I am married to Jonny and I have two children, Jack and Liam, we also have a dog called Max. I enjoy spending time with my family and I like to go shopping.

I love Christmas it's my favourite time of year.

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Kerri

Kerri Altinbas

Job Title: Care Coordinator

Joined: 2021

Hi, my name is Kerri I have worked in Elderly adult care for around 24 years from the age of 17. Although I have worked in other roles outside of the care sector working in care gives me a sense of belonging. Over the years I have gained a wealth of knowledge, skills and experience. I have worked in both care homes and domiciliary care, as a carer, senior carer and now in my current position as care coordinator at Meadow lodge home care services. In between all this, I completed my degree in Health well-being and Social Care which I am incredibly proud of.

My role as a coordinator requires me to manage my own team of carers to coordinate care calls for our service users on a daily basis. It also includes liaising with carers, service users and their families as well as other healthcare professionals involved in delivering their care. I am also responsible for taking on any new care packages where possible, carrying out meet and greets building care plans and auditing care plans, MAR charts as well as carrying out reviews and supervision

I have been in my current position at Meadow lodge for around 18 months now. I would love to continue building my career in care and maybe one day work in a managerial role

When I am not at work you may find me running around the streets, running is a passion of mine it’s my escape and what keeps me sane. I have also taken up walking. I also have a very busy home to keep with a Husband and 3 grown up children.

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Tizzy

Tizzy Newsome

Job Title: Care Coordinator

Joined: 2022

My name is Tizzy I have worked in care since I was 16 years old, I have had a few other jobs but care has always been my passion. I have worked in domically care in the community and the office has a care coordinator.

I have been at Meadow Lodge since November 2022 as a care coordinator I find the office staff easy to get along with and the most important staff the carers on the front line are always happy to help.

I am married to Rob and we have a daughter Chloe who is almost 9 years old In her words “MEADOW LODGE (NCCN) ARE THE BEST “She says this because since mummy started working for them she has been happier. I also have three old stepchildren and 1 granddaughter we have a dog called OZ who is a nutter. I enjoy going out for walks and just spending time with my Family

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Emma

Emma Handford

Job Title: Care Coordinator

Joined: 2023

Hi Everyone, My Name is Emma.

I have worked in the health and social care sector for 9 Years Supporting young adults with challenging behaviour, a wide variety of care needs and a learning disability. I started in this job industry in 2015 when I was 18 and began my journey as a Support Worker with no experience, after 2 years in 2017 I became a senior support worker within the same company. In 2020 I moved on to a new challenge with another service as a senior support worker before becoming successful as a deputy care home manager in 2021.

I chose to change my career path in 2023 when I came on to apply and recently accepted the role as a care coordinator with Meadow Lodge Home Care services to widen my experience within the Health and Social care sector. I look forward to seeing what the future holds within my role at Meadow Lodge Home Care Services.

I have my NVQ level 2&3 in health and social care and am currently on with completing my NVQ level 4 in health and social care. I have no children, I love spending time with my family, socialising and going away on sunny holidays.

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Georgia

Georgia Linney-Roberts

Job Title: Care Coordinator

Joined: 2024

Hi everyone, my name is Georgia.

I have been a carer in the community and a dementia-specialised care home for 4 years.

I like to feel I have a lot of knowledge and experience from embracing every role I have had in care and other managerial jobs. I moved up north during covid and after having other jobs I realised care is my passion and I was seeking a new adventure.

I accepted the role as a care coordinator with Meadow Lodge Home Care Services in April 2024 to widen my experience within the Health and Social care sector. I am excited to start this new role and the challenges that come with it.

If I am not in the office, you will more than likely find me in the kitchen baking sweet treats!

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Chloe

Chloe Farrell

Job Title: Care Coordinator

Joined: 2023

Hi, my name is Chloe.

I have worked in care for around 6 years.

I got into care after seeing a close family member receiving care and wanted to care for people.

I have a one-year-old little girl and two dogs that are my world. In my free time, I like to go out for food and go on walks.

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Frequently Asked Questions about Meadow Lodge Home Care Services

What Type of Services does Meadow Lodge Home Care Services offer?

Meadow Lodge Home Care Services offers Home Care.

How many Carers does Meadow Lodge Home Care Services employ?

Meadow Lodge Home Care Services employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Meadow Lodge Home Care Services to verify any information. View our terms and conditions. Meadow Lodge Home Care Services has an Enhanced Service – more info.