New Forest Homecare Ltd

The Office at 25A Everton Road, Hordle, Lymington SO41 0FF
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8 Reviews
  • New Forest Homecare Ltd, Lymington
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Care Provided by New Forest Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge

Good to Know

  • Owner
  • New Forest Homecare Ltd
  • Person in charge
  • Hannah Kelly (Manager)

Funding & Fees Guide for New Forest Homecare Ltd

  • Prices

  • Fees from £26.95 per hour

  • Further Information Upon Request
    We do not charge for travel to your home
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New Forest Homecare Ltd Reviews (8)

Over all time New Forest Homecare Ltd has 8 reviews.

Overall Experience

  • 8
  • 0
  • 0
  • 0
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Date Published

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8

Review from Steven B (Son of Client) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (93) has received daily personal care visits of one-hour duration for nearly two years from a team of experienced, attentive and friendly carers. The service has always been 100% reliable.
Communication with clients' family members is excellent. Daily reports prepared by the visiting carer
are made available to view via a secure mobile phone app, which is invaluable for giving peace of mind that all is well or sometimes identifying issues that may need attention.
I have total confidence in New Forest Homecare for providing professional, caring services, and am, therefore, more than happy to recommend New Forest Homecare to anyone seeking caring services for themselves or their loved ones.

Reply from Hannah Kelly, Manager at New Forest Homecare Ltd

Thank you so much for your kind feedback. We are really pleased that you find our software system so useful.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Violet W (Client) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always very kind and helpful. I look forward to their chat about the outside world. It is nice to know that my daughter can be contacted quickly through the care home staff when anything happens that calls for further help to be called for. I feel very safe with all that is offered so that I can
keep my independence.

Reply from Hannah Kelly, Manager at New Forest Homecare Ltd

Thank you so much for your review; it is our pleasure.


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Management

Treated with Dignity

Value for Money

Review from Margaret M (Mother of Client) published on 27 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

New forest Homecare are not only professional but really care about making my daughters life as good as possible but also enabling a degree of independence.
I have nothing but praise regarding the quality of care provided by New Forest Homecare.
Nothing is too much problem and someone is always available
to discuss any concerns.
The service provided gives me peace of mind for my daughter and myself.
I would highly recommend the service provided by the Carers and the full Team.

Reply from Hannah Kelly, Manager at New Forest Homecare Ltd

Thank you for your kind feedback, it is our pleasure. We will be sure to share this with the team.


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Management

Treated with Dignity

Value for Money

Review from Jackie D (Daughter of Client) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arranging care for my dad who is blind, has dementia and decreasing mobility, I can not fault New Forest Homecare Ltd, they have never let him or my mum down and always come when they are meant to,
I am often visiting my parents when the carers are with them and they have always treated them
with kindness and dignity and go above and beyond!
They always keep me up to date with any problems and are easily contactable to discuss any concerns I have with my dad's health,
I honestly don’t know what we would do without them.
I would also like to mention the staff who visits my parents the most, he is an absolute star and my parents both think very highly of him.

Reply from Hannah Kelly, Manager at New Forest Homecare Ltd

Thank you so much for your comments Jackie, it is a pleasure to care for Dad.


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Management

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Review from Ann G (Daughter of Client) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are always so kind, professional and helpful. They anticipate my dad's needs and really go above and beyond to help him. The communication is good, so we always know how things are going. It gives me such peace of mind to know that Dad’s care is in their hands.

Reply from Hannah Kelly, Manager at New Forest Homecare Ltd

Thank you for your kind words; we are pleased to be able to offer such support.


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Management

Treated with Dignity

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Review from N B (Daughter-in-law of Client) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy in the knowledge that our Father ( my father-in -aw) is being so well cared for.
There have been quite a few times when he's needed extra reassurance because his memory is declining and I have phoned the Carers and they have been a great help.

Reply from Hannah Kelly, Manager at New Forest Homecare Ltd

Thank you for your kind words, it is our pleasure to care for Dad.


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Management

Treated with Dignity

Value for Money

Review from Jenny B (Daughter of Client) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

New Forest Homecare has looked after my 89-year-old mother for several months following breast cancer surgery. The care has been of the highest standard and all of the carers have treated her with dignity and kindness. They have made a very difficult period of time much more bearable and as a family,
we have had absolute confidence in their care of her. Thankfully, Mum has made a good recovery and is able to be independent once more, which is what we were all working towards. As a family, we would have no hesitation in recommending the company and would like to express our thanks to all involved in her care.

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Treated with Dignity

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Review from Sheila R (Client) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service my mother received from New Forest Homecare was outstanding. The staff were warm, efficient and used their initiative when necessary. They often went the extra mile to help my sister and I, who both live some distance from her, and I don't know what we would have done without them. They
were sensitive about her personal care, and Mummy appreciated their affection and chats. They kept her fit and well for the 3 years we used them. We were sorry to lose them when we were forced to put Mum in a home. A sad day for us all.

Reply from Beatriz Serpa, Office Assistant at New Forest Homecare Ltd

Thank you so much for the kind words Sheila, it was such a pleasure caring for your mother and working with you. It is very rewarding for us to know that both you and her were happy with our services throughout the years. We wish you and mother all the best and we hope to keep in touch!


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Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about New Forest Homecare Ltd

What Type of Services does New Forest Homecare Ltd offer?

New Forest Homecare Ltd offers Home Care.

How many Carers does New Forest Homecare Ltd employ?

New Forest Homecare Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact New Forest Homecare Ltd to verify any information. View our terms and conditions. New Forest Homecare Ltd has a Basic Service – more info.